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Windows 7 - Black Screen w/ Active Cursor - FIXED

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#1 jlon


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  • Local time:11:20 PM

Posted 15 June 2015 - 08:26 PM

Howdy everybody - had the same problem as many on a unit running WIndows 7 - symptoms..... 


1 - no display at all.


2 - a boot up screen with the motherboard splash art and ability to enter the bios.


3 - start up windows normally, safe mode, and. All the other modes to run windows and all of them bring      a black screen with a cursor in the middle.


4 - unable to produce anything from this screen but move the mouse around.


5 - windows 7 installation disk out and tried to run a repair with no luck.


6 - I tried to system restore but claims there are no restores it can find.



7 - ctrl-alt-del does not produce anything




1 - Use the Windows 7 installation cd to enter the command prompt.


2 - navigate to the root os drive (usually the C drive)


3 - look for a file called 'VIDEO.EXE' It should not be there since  most all the drivers are located in C:\windows\system32 folder and no drivers are located directly in the root folder from what I know. Delete this file as it is the culprit that is causing all the havoc.


4 - reboot 


at most, you will either need to rerun chkdsk /r and/or sfc scannow command from the command prompt however I had to do neither. Everything starting working normally again.


Hope this helps - Best of luck to all~~!~!


Big Al

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