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Windows 7 - Black Screen w/ Active Cursor - FIXED


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#1 jlon

jlon

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Posted 15 June 2015 - 08:26 PM

Howdy everybody - had the same problem as many on a unit running WIndows 7 - symptoms..... 

 

1 - no display at all.

 

2 - a boot up screen with the motherboard splash art and ability to enter the bios.

 

3 - start up windows normally, safe mode, and. All the other modes to run windows and all of them bring      a black screen with a cursor in the middle.

 

4 - unable to produce anything from this screen but move the mouse around.

 

5 - windows 7 installation disk out and tried to run a repair with no luck.

 

6 - I tried to system restore but claims there are no restores it can find.

 

 

7 - ctrl-alt-del does not produce anything

 

SOLUTION -

 

1 - Use the Windows 7 installation cd to enter the command prompt.

 

2 - navigate to the root os drive (usually the C drive)

 

3 - look for a file called 'VIDEO.EXE' It should not be there since  most all the drivers are located in C:\windows\system32 folder and no drivers are located directly in the root folder from what I know. Delete this file as it is the culprit that is causing all the havoc.

 

4 - reboot 

 

at most, you will either need to rerun chkdsk /r and/or sfc scannow command from the command prompt however I had to do neither. Everything starting working normally again.

 

Hope this helps - Best of luck to all~~!~!

 

Big Al



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