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Firefox not connecting to websites; Windows Vista 64 bit


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37 replies to this topic

#1 Trey5169

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Posted 15 June 2015 - 05:30 PM

Hello,

 

I want to start off by saying I am new here, and if you need any more information, please ask and I will try to provide :)

 

Please see the end of the post for a quick list of what I have tried, further details are scattered throughout the post.

 

I have a problem with my computer. I am running Windows Vista, 64 bit, with two GB ram. The computer is a HP Pavilion dv4 entertainment laptop. I use a wired data connection most of the time; if I used wifi in an example, I'll specify that in the given example. I have been expieriencing this problem since about Saturday, June 13th, 2015.

 

I first noticed my problem when I attempted to load youtube.com in my Firefox browser (32 bit). The website would show the spinning "loading" circle in the top right, however nothing would be loaded.

 

Checking the Task manager, there was no netowork activity. The Firefox process wasn't using excessive CPU or RAM. Eventually, I noticed that some other websites were not loading properly.

 

I've recently attempted to load that website in my other installed browsers, Google Chrome and Internet Explorer 9, to no avail.

 

At one point, I ran a Malwarebytes antivirus scan. It found nothing. However, when I proceded with a system restore (to several days before this problem was detected), the problem was fixed. less than 24 hours later, however, the problem is back again. I am currently running an Avast! Free Antivirus 2015 quick scan, and plan on following it with a full scan (which often takes 4+ hours) and will be willing to include any logs the compute rmight have made. However, I have uninstalled Malwarebytes (which was never set to be active; it didn't load at boot, only when I launch it manually from my desktop.)

 

It is worth mentioning that I have recently used my phone's 3g data connection as my primary internet. All last week I would play Robocraft (through Steam) and World of Tanks (sometimes through steam, sometimes not, particularly when I ran World of Tanks along with Teamspeak. 2gb ram issue...).

 

It is also worth mentioning that I did not notice this issue until after I installed Teamspeak. However, Teamspeak was uninstalled during my system restore, and I can't download it again due to the browser not loading the website.

 

On a side note, I recently installed Ubuntu as a side Operating System (dual boot), however I did this as a response to the browser not loading websites, and it was done after the system restore.

 

I belive it is also worth mentioning a little history as to the computer; particularly, that I do not know much. I inheritied the laptop from my dad's file cabinet, where it had been stored in the garage for several years (the better part of the laptop's life, I'd reckon). When I recieved it, it had a number of issues with malware. This prompted me to search and destroy; coming across a bleepingcomputer.com post, I ended up using a combination of Rougekiller, Adwclearner, Malwarebytes, and Combofixer to fix most, if not all, of the problems. At any rate, I saw no more problems with how it ran, pardoning its lack of ram and disk speed creating a bottleneck. Ever since then, I have had Avast! Free Antivirus running. Please note: It has been nearly a year since I used these tools, and I do not believe that they are causing the issue at hand.

 

On a seperate note, several months ago, I found out that Rougekiller had the ability to reset some redirect files on my computer. I went ahead and did that. I don't remember clearly, it had something to do with "malware sometimes will redirect your computer from a legit website (google.com) to a different website (xxx.com). Roguekiller can reset the file in windows that the malware has edited to default, and therefore rid any false redirects." The process of using rougekiller to reset the file went by without any major hiccups. There was no obvious change in the behavor of the internet on my computer.

 

 

I hope all of this information is helpful! I'm open to suggestions, helpful tips, and as always, if you give me directions and request a log posted or something, I'm totally up for that!

 

I'll probably post tomorrow if there were any results on the antivirus scan I am currently running.

 

At some point, I recall getting a "error: connection was reset" error, I believe from firefox, but I cannot remember how I got it, how to replicate it, or if the error was a result of me doing something stuipd (such as unplugging the Ethernet cord to switch to wifi, but leaving the wifi disabled by accident.)

 

**Known affected websites so far**

 

youtube.com

bleepingcomputer.com  (BleepingComputer was affected before the system restore, but it works right now. I am currently posting this topic from another computer.)

google.com (navigating to the page, however the google search toolbar in firefox still works)

-Using a google search to get to an affected page is not a workaround; the webpage still fails to load.

 

**What I have done so far to combat this issue**

-Rebooted the computer

-Switch between WiFi and Ethernet connections

-Used different browsers

-Run a Malwarebytes scan

-Run an Antivirus scan using Avast! (Currently...)

-Installed Ubuntu, as a "Jump-ship" backup plan

-Uninstalled many programs (primarily to achieve enough space to do the above)

 

It is worth noting that my comptuer has never experienced such issues before.



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#2 Broni

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Posted 15 June 2015 - 06:02 PM

Welcome aboard p22002758.gif

 

Did you try some other browser like IE to see if it has same issue?

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 Trey5169

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Posted 15 June 2015 - 06:20 PM

*Edit 2: Yes, I have tried and confirmed this issue in Firefox, Internet Explorer 9, and Google Chrome, on the affected machine.

 

Hmm.

 

Upon reading your list of things to do, I suddenly realize that I have windows update (Edit 3: Automatic Updates) completely disabled, since the auto-run would freeze and crash my computer when gaming. (2 gb ram issue...)

 

I think I'm going to go ahead and run Windows update really quick (1.5 hours probably) after my antivirus has finished the quick scan, and if that doesn't fix my problem, I'll do that long list of things tomorrow, and get back with you on that.

 

Thanks for the warm welcome, and all the technical directions and such!

 

*Edit: I have not run Windows Update since June 6th, with the last batch of updates consisting of several Security updates for Microsoft .NET Framework, Microsoft Word (which I have uninstalled), and Windows Vista x64 Systems, as well as others that I won't detail. I do try to run updates randomly, to keep it semi-up to date, as it is an old OS and I don't like risking it getting infected... like it has. :/

 

Sorry for the many edits, I'm, um, forgetful... :P


Edited by Trey5169, 15 June 2015 - 06:35 PM.


#4 Broni

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Posted 15 June 2015 - 06:54 PM

p22003888.gif


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#5 Trey5169

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Posted 15 June 2015 - 08:18 PM

Would it be o.k. for me to download the software to, say, an external USB drive, then cut and paste it to my desktop before running it? In case my laptop goes offline, also I'm going to be tethering 3g again and want to limit 3g data usage if possible.

 

(BUT IT WON'T KEEP ME FROM PLAYING VIDEO GAMES IF I CAN HELP IT)



#6 Trey5169

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Posted 15 June 2015 - 08:21 PM

I noticed that the second rKill.exe link states that it is iExplore renamed to rKill.exe. However, after download, it still shows up as iExplore, but with the same icon as rKill. That would appear to be rKill.exe renamed to iExplore.exe. Is that correct and O.K. to use?

Thanks again for all the help!



#7 Broni

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Posted 15 June 2015 - 08:54 PM

Would it be o.k. for me to download the software to, say, an external USB drive, then cut and paste it to my desktop before running it?

 

Yes.

 

Is that correct and O.K. to use?

 

Yes.


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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#8 Trey5169

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Posted 16 June 2015 - 05:00 PM

Here is the results of everything:

 

It is worth adding that websites that on websites that have clearly finished loading,
the loading circle is still spinning. Noted in firefox, not seen in Internet Explorer.
Untested in Google Chrome. *Before I did any of the following*

Windows Update failed with an error, Code 80072EFE. I'm pretty sure it's caused by
whatever issue I'm having. (Firefox won't connect to certain websites issue)

I also want to mention (somewhat off topic, you can skip this paragraph if you're pressed
for time) that my mom's laptop recently (>2 months ago) came down with a
virus that Malwarebytes didn't detect. It severely throttled her internet speeds.
Using various speed testing software on the internet, the virus showed a unique pattern
of a spike of "normal" internet speed for about a quarter of a second, before the
throttling occured. I noticed that one of the logs said that "google.com" was reachable,
I'm marginally worried that such an infection with such a pattern could have been made
to get around that? Just a brainstorm, because that infection affected everything, whereas
mine only affects certain websites.
I don't remember what she did to fix it, but I'm wondering if this might be a similar
infection? Don't know if that helps or hurts, but just thought I'd mention it.

_____

Security check:

 Results of screen317's Security Check version 1.004  
 Windows Vista Service Pack 2 x64 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Auslogics Registry Cleaner   
  Adobe Flash Player     17.0.0.188 Flash Player out of Date!  
 Mozilla Firefox (38.0.5)
 Google Chrome (43.0.2357.124)
 Google Chrome (43.0.2357.65)
 Google Chrome (43.0.2357.81)
````````Process Check: objlist.exe by Laurent````````  
 Alwil Software Avast5 AvastSvc.exe  
 Alwil Software Avast5 avastui.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````

_____

So I was defragging my hard drive recently... That's why.



_____

FSS:

Farbar Service Scanner Version: 17-01-2015
Ran by Bill White (administrator) on 15-06-2015 at 20:56:07
Running from "C:\Users\Bill White\Downloads\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcsvc.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

_____

MiniToolBox:

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Bill White (administrator) on 15-06-2015 at 20:58:45
Running from "C:\Users\Bill White\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)
Model: HP Pavilion dv4 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1    localhost

========================= IP Configuration: ================================

Broadcom 802.11b/g WLAN = Wireless Network Connection (Connected)
Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : OFFICECOMPU1
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.va.comcast.net

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : hsd1.va.comcast.net
   Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
   Physical Address. . . . . . . . . : 00-21-00-A5-EA-00
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:8:2d00:cc48::2d57(Preferred)
   Lease Obtained. . . . . . . . . . : Monday, June 15, 2015 5:37:18 PM
   Lease Expires . . . . . . . . . . : Monday, June 22, 2015 5:37:17 PM
   IPv6 Address. . . . . . . . . . . : 2601:5ce:100:2ef9:b135:dbb0:1ba8:37b8(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:5ce:100:2ef9:b8f2:c745:c393:83d9(Preferred)
   Link-local IPv6 Address . . . . . : fe80::b135:dbb0:1ba8:37b8%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.134(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, June 15, 2015 5:37:20 PM
   Lease Expires . . . . . . . . . . : Monday, June 22, 2015 5:37:19 PM
   Default Gateway . . . . . . . . . : fe80::7454:7dff:feb3:6792%11
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 234889472
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-DE-13-3D-00-21-00-A5-EA-00
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.va.comcast.net
   Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
   Physical Address. . . . . . . . . : 00-23-5A-20-82-BF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{705477B7-67F3-4564-B0EB-2D4D70C55AB5}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.va.comcast.net
   Description . . . . . . . . . . . : isatap.hsd1.va.comcast.net
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:558:feed::1

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.


Pinging google.com [2607:f8b0:4004:807::1003] from 2601:5ce:100:2ef9:b8f2:c745:c393:83d9 with 32 bytes of data:

Request timed out.

Request timed out.



Ping statistics for 2607:f8b0:4004:807::1003:

    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:558:feed::1

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=102ms TTL=47

Reply from 206.190.36.45: bytes=32 time=91ms TTL=47



Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 91ms, Maximum = 102ms, Average = 96ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 11 ...00 21 00 a5 ea 00 ...... Broadcom 802.11b/g WLAN
 10 ...00 23 5a 20 82 bf ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
  1 ........................... Software Loopback Interface 1
 14 ...00 00 00 00 00 00 00 e0  isatap.{705477B7-67F3-4564-B0EB-2D4D70C55AB5}
 12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 16 ...00 00 00 00 00 00 00 e0  isatap.hsd1.va.comcast.net
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1       10.0.0.134     25
         10.0.0.0    255.255.255.0         On-link        10.0.0.134    281
       10.0.0.134  255.255.255.255         On-link        10.0.0.134    281
       10.0.0.255  255.255.255.255         On-link        10.0.0.134    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link        10.0.0.134    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link        10.0.0.134    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    281 ::/0                     fe80::7454:7dff:feb3:6792
  1    306 ::1/128                  On-link
 11    281 2601:8:2d00:cc48::2d57/128
                                    On-link
 11     33 2601:5ce:100:2ef9::/64   On-link
 11    281 2601:5ce:100:2ef9:b135:dbb0:1ba8:37b8/128
                                    On-link
 11    281 2601:5ce:100:2ef9:b8f2:c745:c393:83d9/128
                                    On-link
 11    281 fe80::/64                On-link
 11    281 fe80::b135:dbb0:1ba8:37b8/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48640] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [34304] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [44032] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/15/2015 05:37:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/15/2015 05:22:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 09:25:58 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/14/2015 09:08:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 08:11:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 08:00:02 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/14/2015 07:30:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 07:19:06 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/14/2015 04:01:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 03:39:22 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}


System errors:
=============
Error: (06/15/2015 05:55:18 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (06/15/2015 05:55:18 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (06/15/2015 05:55:18 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (06/15/2015 05:45:48 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (06/15/2015 05:37:36 PM) (Source: Service Control Manager) (User: )
Description: Beep
cdrom

Error: (06/15/2015 05:31:34 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (06/15/2015 05:31:34 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (06/15/2015 05:24:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (06/15/2015 05:22:32 PM) (Source: Service Control Manager) (User: )
Description: Beep
cdrom

Error: (06/14/2015 09:22:35 PM) (Source: Service Control Manager) (User: )
Description: 30000avast! Antivirus


Microsoft Office Sessions:
=========================
Error: (06/15/2015 05:37:36 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/15/2015 05:22:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 09:25:58 PM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/14/2015 09:08:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 08:11:14 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 08:00:02 PM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/14/2015 07:30:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 07:19:06 PM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/14/2015 04:01:55 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/14/2015 03:39:22 PM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}


CodeIntegrity Errors:
===================================
  Date: 2015-06-14 18:11:46.348
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:36.591
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:35.896
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:35.175
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:34.496
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:33.805
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:33.110
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:32.254
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:31.573
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-14 11:31:30.880
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM-x32\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
ATI Catalyst Install Manager (HKLM\...\{50CFD060-4267-0D82-C5A1-4C083110F34F}) (Version: 3.0.691.0 - ATI Technologies, Inc.)
ATI Catalyst Install Manager (HKLM-x32\...\{50CFD060-4267-0D82-C5A1-4C083110F34F}) (Version: 3.0.691.0 - ATI Technologies, Inc.)
Broadcom 802.11 Wireless LAN Adapter (HKLM\...\Broadcom 802.11b Network Adapter) (Version: 5.10.79.5 - Broadcom Corporation)
Broadcom 802.11 Wireless LAN Adapter (HKLM-x32\...\Broadcom 802.11b Network Adapter) (Version: 5.10.79.5 - Broadcom Corporation)
ccc-utility64 (HKLM-x32\...\{DFBAEAEC-39A9-5558-C9BA-1EB60F15683A}) (Version: 2008.0917.337.4556 - ATI) Hidden
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM-x32\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM-x32\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM-x32\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{4FFA2088-8317-3B14-93CD-4C699DB37843}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM-x32\...\{4FFA2088-8317-3B14-93CD-4C699DB37843}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM-x32\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM-x32\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM-x32\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
ProtectSmart Hard Drive Protection (HKLM\...\{2F97CE84-9C33-4631-821B-85EA371EA254}) (Version: 3.10.1.7 - Hewlett-Packard)
ProtectSmart Hard Drive Protection (HKLM-x32\...\{2F97CE84-9C33-4631-821B-85EA371EA254}) (Version: 3.10.1.7 - Hewlett-Packard)
Spotify (HKCU\...\Spotify) (Version: 1.0.4.90.g0b6df40b - Spotify AB)
Spotify (HKCU-x32\...\Spotify) (Version: 1.0.4.90.g0b6df40b - Spotify AB)
Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - )
Touch Pad Driver (HKLM-x32\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - )
World of Tanks (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C812NA}_is1) (Version:  - Wargaming.net)
World of Tanks (HKCU-x32\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C812NA}_is1) (Version:  - Wargaming.net)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 70%
Total physical RAM: 1789.02 MB
Available physical RAM: 529.77 MB
Total Pagefile: 3832.53 MB
Available Pagefile: 2092.46 MB
Total Virtual: 4095.88 MB
Available Virtual: 4000.09 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:173.42 GB) (Free:82.26 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:12.91 GB) (Free:2.02 GB) NTFS

========================= Users: ========================================

User accounts for \\OFFICECOMPU1

Administrator            Bill White               Guest                    
Vinnie Weaver            

========================= Restore Points ==================================

08-06-2015 22:09:47 Scheduled Checkpoint
14-06-2015 14:50:02 Scheduled Checkpoint
14-06-2015 17:52:15 Restore Operation
14-06-2015 18:00:52 avast! antivirus system restore point
14-06-2015 18:08:14 Network virus workaround
15-06-2015 00:29:16 Removed JMicron JMB38X Flash Media Controller
15-06-2015 01:11:00 Device Driver Package Install: JMicron Technology Corp. Memory technology driver

**** End of log ****


_____

MBAM (MalwareBytes) didn't return any virus. There doesn't appear to be anything interesting
on the log.

That having been said, here's the log:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/15/2015
Scan Time: 9:03:53 PM
Logfile: MBAM report.txt
Administrator: Yes

Version: 2.01.6.1022
Malware Database: v2015.06.15.07
Rootkit Database: v2015.06.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x64
File System: NTFS
User: Bill White

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 469246
Time Elapsed: 39 min, 37 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

_____

MalwareBytes Anti-Rootkit: Found nothing bad.

Mbar-log (date) (xx-xx-xx).log:

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.06.16.06
  rootkit: v2015.06.15.01

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Bill White :: OFFICECOMPU1 [administrator]

6/16/2015 5:11:40 PM
mbar-log-2015-06-16 (17-11-40).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 470142
Time elapsed: 33 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)



__


Systemlog.txt

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.000000 GHz
Memory total: 1875918848, free: 441208832

Downloaded database version: v2015.06.16.06
Downloaded database version: v2015.06.15.01
Downloaded database version: v2015.06.15.01
=======================================
Initializing...
------------ Kernel report ------------
     06/16/2015 17:11:12
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\isapnp.sys
\SystemRoot\system32\drivers\mpio.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\aliide.sys
\SystemRoot\system32\drivers\amdide.sys
\SystemRoot\system32\drivers\cmdide.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\msdsm.sys
\SystemRoot\system32\drivers\nvraid.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\viaide.sys
\SystemRoot\system32\drivers\iastorv.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\lsi_scsi.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\hpcisss.sys
\SystemRoot\system32\drivers\adp94xx.sys
\SystemRoot\system32\drivers\adpahci.sys
\SystemRoot\system32\drivers\adpu160m.sys
\SystemRoot\system32\drivers\SCSIPORT.SYS
\SystemRoot\system32\drivers\adpu320.sys
\SystemRoot\system32\drivers\djsvs.sys
\SystemRoot\system32\drivers\arc.sys
\SystemRoot\system32\drivers\arcsas.sys
\SystemRoot\system32\drivers\elxstor.sys
\SystemRoot\system32\drivers\i2omp.sys
\SystemRoot\system32\drivers\iirsp.sys
\SystemRoot\system32\drivers\iteatapi.sys
\SystemRoot\system32\drivers\iteraid.sys
\SystemRoot\system32\drivers\lsi_fc.sys
\SystemRoot\system32\drivers\lsi_sas.sys
\SystemRoot\system32\drivers\megasas.sys
\SystemRoot\system32\drivers\megasr.sys
\SystemRoot\system32\drivers\mraid35x.sys
\SystemRoot\system32\drivers\nfrd960.sys
\SystemRoot\system32\drivers\nvstor.sys
\SystemRoot\system32\drivers\ql2300.sys
\SystemRoot\system32\drivers\ql40xx.sys
\SystemRoot\system32\drivers\sisraid2.sys
\SystemRoot\system32\drivers\sisraid4.sys
\SystemRoot\system32\drivers\symc8xx.sys
\SystemRoot\system32\drivers\sym_hi.sys
\SystemRoot\system32\drivers\sym_u3.sys
\SystemRoot\system32\drivers\uliahci.sys
\SystemRoot\system32\drivers\ulsata.sys
\SystemRoot\system32\drivers\ulsata2.sys
\SystemRoot\system32\drivers\vsmraid.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\system32\drivers\sbp2port.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\processr.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\jmcr.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\Rtlh64.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\enecir.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\hidir.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\aswSnx.sys
\SystemRoot\system32\drivers\aswSP.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\system32\DRIVERS\ctxusbm.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\drivers\aswTdi.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\aswRdr.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\aswMonFlt.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\wpdusb.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\aswHwid.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.06.16.06
  rootkit: v2015.06.15.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8002678060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80026789b0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8002678060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8002681b10, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa800264f940, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 4E9CFC43

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 363684581
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 461307904  Numsec = 27082752

    Partition 2 type is Extended with CSH (0x5)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 363685886  Numsec = 97622018

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa80022bc3e0, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80022ce040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80022bc3e0, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa80022c0060, DeviceName: \Device\000000c1\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B9050AB

Partition information:

    Partition 0 type is Other (0xb)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 15826881
    Partition file system is FAT32
    Partition is not bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 8103395328 bytes
Sector size: 512 bytes

Done!
File "C:\ProgramData\Alwil Software\Avast5\log\CommChannel.Protocol.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\AvastSvc.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\AvastUI.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\Grimefighter.log" is compressed (flags = 1)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished


_____

rKill: ran, the black DOS box didn't "flash briefly," more like it was up there for
2-3 minutes. All the same, it seemed to run perfectly fine. Here's the log file:

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 06/16/2015 05:49:32 PM in x64 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1    localhost

Program finished at: 06/16/2015 05:51:43 PM
Execution time: 0 hours(s), 2 minute(s), and 11 seconds(s)
 

 

_____

 

Please note that this entire log is saved onto my desktop, so... idk, I guess that's a backup option? :/

 

 

After doing all of this, the problem appears to have been fixed. However, I am no longer on my home network; as I said earlier, I'm tethering off of 3g now. That may (or may not) be a factor. I'll be sure to mention how it's going once I'm back home on Friday. But for now, youtube.com is working! Google works too, so that covers the "known affected websites." All other minor symptoms seem to have been fixed as well.

 

 

Could you explain to me, please, what was wrong? I like to know these technical things, even if I can't understand it all :P

 

Thanks for all the help!



#9 Broni

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Posted 16 June 2015 - 06:44 PM

You may have some issue with your home router.

 

For now...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#10 Trey5169

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Posted 16 June 2015 - 08:05 PM

Figured I'd give you an update tonight, though I have to say that I can't do the last step, Sophos free virus removal tool, until I get home, due to my data connection limits. (Or at least not until tomorrow, I have to be sure I don't go over my 20 gig limit, which is shared with my two younger sisters, you know? (They don't know how to use instagram on wifi...)

 

AdWcleaner:

# AdwCleaner v4.206 - Logfile created 16/06/2015 at 20:40:55
# Updated 01/06/2015 by Xplode
# Database : 2015-06-16.1 [Server]
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (x64)
# Username : Bill White - OFFICECOMPU1
# Running from : C:\Users\Bill White\Downloads\Downloads\adwcleaner_4.206.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

-\\ Internet Explorer v9.0.8112.16644


-\\ Mozilla Firefox v38.0.5 (x86 en-US)


-\\ Google Chrome v43.0.2357.124

[C:\Users\Bill White\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Bill White\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
[C:\Users\Bill White\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.shutterstock.com/cat.mhtml?searchterm={searchTerms}&language=en&lang=en&search_source=&safesearch=1&version=llv1&media_type=
[C:\Users\Bill White\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}

*************************

AdwCleaner[R0].txt - [1744 bytes] - [11/02/2015 19:37:04]
AdwCleaner[R1].txt - [928 bytes] - [26/03/2015 10:10:58]
AdwCleaner[R2].txt - [1696 bytes] - [16/06/2015 20:36:21]
AdwCleaner[S0].txt - [1713 bytes] - [11/02/2015 19:43:54]
AdwCleaner[S1].txt - [1629 bytes] - [16/06/2015 20:40:55]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1688  bytes] ##########


_____

JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.9.9 (06.16.2015:2)
OS: Windows ™ Vista Home Premium x64
Ran by Bill White on Tue 06/16/2015 at 20:53:19.98
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{3C868D55-9555-4AD0-A5A1-101964DB7D16}



~~~ Files



~~~ Folders



~~~ FireFox




~~~ Chrome


[C:\Users\Bill White\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Bill White\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Bill White\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Bill White\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 06/16/2015 at 21:01:04.03
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 



#11 Broni

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Posted 16 June 2015 - 11:06 PM

Post back when you're done with Sophos.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#12 Trey5169

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Posted 17 June 2015 - 07:28 AM

I downloaded Sophurus, but was unable to launch it. After clicking "Finish," the program did not launch.



#13 Trey5169

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Posted 17 June 2015 - 10:50 AM

Please ignore my last post, I didn't notice the icon on my desktop for the program. I'm running it now, will post later today with results. (probably after 4-5 Eastern time.)



#14 Trey5169

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Posted 17 June 2015 - 02:48 PM

Alright, I finally got the tool to run. It says that I am clean.

 

I'll post here on saturday, stating whether or not I'm experiencing issues again when I connect to my home router. I'm still up for instructions on things to run in the meantime if needed.



#15 Broni

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Posted 17 June 2015 - 06:10 PM

Until I hear about your router....

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Uninstall Auslogics Registry Cleaner.

Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes.  If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


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