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Valuable art files held for ransom by Cryptowall 3.0. Please help!


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#1 mp4yne

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Posted 15 June 2015 - 05:10 PM

Hi guys, 
   First time in this forum. I am a digital artist who makes a living off of it, and I have lost 2-3 weeks worth of hard work [psd,jpg files] via the cryptowall 3.0 Virus. This is my first time posting about an infection so please let me know if you need anything from me, other than the information here. 
  I got the virus while accidentally installing a fake "flash player update" installer that popped up instead of youtube.com. It started encrypting my files so I immediately ran Malwarebytes AntiMalware software and could save some files.
 
  They have allowed me to decrypt one image from their website link, so I have both the encrypted and decrypted versions of that image. I could not find a place to upload these files, so any help in that regard would be highly appreciated. 

  These files are highly crucial to me, so any help would be highly appreciated, guys. I am desperate :(
 
Here is the ransom message:
 

What happened to your files ?
All of your files were protected by a strong encryption with RSA-2048 using CryptoWall 3.0.
More information about the encryption keys using RSA-2048 can be found here: http://en.wikipedia.org/wiki/RSA_(cryptosystem)
 
 
What does this mean ?
This means that the structure and data within your files have been irrevocably changed, you will not be able to work with them, read them or see them,
it is the same thing as losing them forever, but with our help, you can restore them.
 
 
How did this happen ?
Especially for you, on our server was generated the secret key pair RSA-2048 - public and private.
All your files were encrypted with the public key, which has been transferred to your computer via the Internet.
Decrypting of your files is only possible with the help of the private key and decrypt program, which is on our secret server.
 
 
What do I do ?
Alas, if you do not take the necessary measures for the specified time then the conditions for obtaining the private key will be changed.
If you really value your data, then we suggest you do not waste valuable time searching for other solutions because they do not exist.
 
For more specific instructions, please visit your personal home page, there are a few different addresses pointing to your page below:
1.http://7oqnsnzwwnm6zb7y.paypartyoptions.com/4pRiYY
2.http://7oqnsnzwwnm6zb7y.paytwinkgirls.com/4pRiYY
3.http://7oqnsnzwwnm6zb7y.paybullionbb.com/4pRiYY
4.http://7oqnsnzwwnm6zb7y.paybonymans.com/4pRiYY
 
If for some reasons the addresses are not available, follow these steps:
1.Download and install tor-browser: http://www.torproject.org/projects/torbrowser.html.en 
2.After a successful installation, run the browser and wait for initialization.
3.Type in the address bar: 7oqnsnzwwnm6zb7y.onion/4pRiYY
4.Follow the instructions on the site.
 
IMPORTANT INFORMATION:
Your personal page: http://7oqnsnzwwnm6zb7y.paypartyoptions.com/4pRiYY
Your personal page (using TOR): 7oqnsnzwwnm6zb7y.onion/4pRiYY
Your personal identification number (if you open the site (or TOR 's) directly): 4pRiYY



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#2 Sintharius

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Posted 15 June 2015 - 05:17 PM

Hi there,

Please see the information below on CryptoWall.

A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0 & CryptoWall 3.0 is provided by Grinler (aka Lawrence Abrams), in this topic: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoWall (including versions 2.0 & 3.0) does and provide information for how to deal with it. Cryptowall typically deletes all Shadow Volume Copies with vssadmin.exe so that you cannot restore your files via System Restore or using a program like Shadow Explorer...but it never hurts to try. At this time there is no fix tool and Decryption of any CryptoWall Files...is impossible since there is no way to retrieve the private key that can be used to decrypt your files without paying the ransom.

There are also lengthy ongoing discussion in these topics:

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.

To avoid confusion I have asked a Moderator to close this topic.

Regards,
Alex




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