I recently got a brand new PC a Dell T5810 Workstation with Windows 7 . However after setting up the account I forgot the password. Can't even remember it with the password hint and unfortunately I didn't create the password recovery disk.
I cant' open the computer in safe mode or safe mode with command prompt, because both of them asked for the admin credentials, there is no default admin account either.
I have the Windows installation DVD and tried to get the PC back to factory settings, but then also it asked for the admin password.
Then I tried several password unlockers( I guess most of them are Linux based) and all failed, it appears to me that they can't find the hard drive.
I guessed my only hope was to " reset a password using the Sticky Keys trick" as mentioned in this tutorial:
I booted from the installation disk however, I cant copy anything from/ to the C: drive as it shows "the device is not ready error".
I checked the list of available drives by using the following command :
wmic logicaldisk get name
A list of drives appears including the C:, but when I tried to look into its directories "the device is not ready error". appears.
Note that the Disk name and Windows 7 DO NOT appear under the system recovery option, as shown in the pic taken from the tutorial mentoned above:
Can the experts tell if I can still reset the Admin password, or Reinstallation of Windows 7 is the only option left?
Edited by flying_suser, 15 June 2015 - 03:45 PM.