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Shared inbox sub folders not visible when moved

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#1 windows7920


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  • Local time:04:30 PM

Posted 15 June 2015 - 01:53 PM


I am having an issue with inbox subfolders on a shared outlook 365 mailbox that has no delegated access. When one user creates or moves a subfolder other users are not able to immediately see these changes. Sometimes it can take over a day for the changes to appear on another user’s computer. Restarting the computer or outlook has no effect on this.

Does anybody have a clue as to why this is happening? Let me know if you need additional info from me. Thanks for all your help!    

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