Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blue Screen of Death and fast reboot


  • Please log in to reply
3 replies to this topic

#1 zloveasia

zloveasia

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:11:05 PM

Posted 15 June 2015 - 06:01 AM

Currently, my Dell Vostro 1014 (Windows 7 Professional x86) have some problems with Windows but all of them are bsod and they keep restarting like below:
1. IRQL not less or equal.
2. Memory Dump.
3. Cng.sys error.
what should I do with it if i don't want to reinstall Windows? Currently, it's unbootable

Edited by zloveasia, 15 June 2015 - 06:11 AM.
Moved from MRL to Win 7 - Hamluis.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,880 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:05 AM

Posted 15 June 2015 - 06:11 AM

Well...there's no guarantee that reinstalling Windows will address "the problem", so let's see if we can discover just what the problem might be.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 zloveasia

zloveasia
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:11:05 PM

Posted 15 June 2015 - 06:13 AM

"Unbootable" and it keeps restarting after Windows boot logo appears

#4 JohnC_21

JohnC_21

  • Members
  • 24,015 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:05 PM

Posted 15 June 2015 - 08:07 AM

On the BSOD screen there should be a stop error code and also a file name, possibly with a sys extension. Please post the complete error.

 

To prevent a reboot tap F8 at boot and select Disable Auto Restart on System Failure.


Edited by JohnC_21, 15 June 2015 - 08:08 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users