I have been working with nasdaq on the virus board but have come up short of figuring this out. he recommended I post here.
The computer will boot ok but when you go to try to get on the internet all browsers crash. Went to try to check the firewall and defender, firewall was down and defender was off.started to try to use MBAM and it crashes with runtime error. Went to use the recovery partition to reload, windows says it isn't there and can't see it at the list of drives. Went into defrag and the drive is listed there. This is when i turned to BC. We ran minitoolbox first. Then we ran ADW Cleaner scan then tried to run JRT but it failed. tried to run MBAM again and it failed same as before. tried to run ESET but it never sees the internet that is connected or at least shows that it is. We then ran ADW Cleaner Clean, but same problems persisted. Ran FixExec but it showed that my operating system was unknown and not supported. I'm running Win 8.1 x64.
I can access the advanced tools area but when I click to use recovery or reset it say drive isn't there.
Edited by Bubba2112, 14 June 2015 - 07:47 AM.