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#1 bent1


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Posted 13 June 2015 - 02:11 PM

Hello, Just found this site from being on Spybot trying to figure out how to find and get rid of a nasty Virus that down loaded on my computer a few weeks ago. I hoping some how to find the right people here to help me. I'm not going to be posting to other sites all over the internet trying to find the same answer, I think one site like this one will and should be more than enough I would think. So I'm not posting on Introduction page as said I will find the right topic and start it. I'm not the smartest pencil in the cup (HA!) but know some and I would think that with your help here I can resolve my problem on my computer and hopefully keep this laptop I own running for a while. Oh by the way I own a,


Dell Inspiron 3737 17.3 Laptop Windows OS 8.1 Intel Core i3-4010U CPU 1.70 GHz, 12 GB of Ram, 64-bit OS x64-Base Processor. 


It's good enough for what I need, not for business just personal use and just a little over a year old, not a touch screen but I don't mind, saved a lot buying, maybe the next one.



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#2 quietman7


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Posted 13 June 2015 - 05:56 PM

:welcome: to Bleeping Computer.

As a new member be sure to read the Welcome to Bleeping Computer! Guide and the following...

If you need individual assistance with malware infection, you should start a new topic in the Am I infected? What do I do? forum

OR follow the instructions provided in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

If you choose to post a log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

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