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Virus!!!!! Help!


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8 replies to this topic

#1 lisaleesch

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Posted 12 June 2015 - 07:43 PM

I started to notice noise with nothing open on my computer I opened Mozilla and ran task manager and I saw things the had internet explorer without internet explorer running example hxxp://www.flashresultats.fr/-Windows Internet then there would be a whole bunch of them and then they would dissapear! I have two virus scanners spybot search and destroy and maleware bytes I ran both and that did not fix the problem. I have an antivirus protection called avira and I am running that right now. I know this is maleware or a virus and I want it OFF! Please help!

Edited by quietman7, 13 June 2015 - 06:06 AM.
moved from Windows 7 to Am I Infected


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#2 Guest_Seranok_*

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Posted 13 June 2015 - 02:22 AM

I would recommend manual removal.
Run adwcleaner.

Edited by Seranok, 13 June 2015 - 02:28 AM.


#3 lisaleesch

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Posted 13 June 2015 - 07:08 AM

Okay I am not tech savy at all how do I manually remove it?



#4 Guest_Seranok_*

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Posted 13 June 2015 - 02:54 PM

Scan Mode
Download AdwCleaner and move it to your Desktop;
Right-click on AdwCleaner.exe and select as Administrator;
Accept the EULA (I accept), let the database update, then click on Scan;
Let the scan complete.

here is the link: https://toolslib.net/downloads/viewdownload/1-adwcleaner/
Please copy/paste the content of the log that will open in your next reply;

#5 lisaleesch

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Posted 15 June 2015 - 09:35 AM

I ran spybot, malwarebytes, adwcleaner, and my Avira antivirus all in administrator mode and none of them removed the virus.  It is still on the computer.



#6 severac

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Posted 15 June 2015 - 09:46 AM

Hello,

 

I would like to see AdwCleaner and MBAM logs.

 

How to get MBAM log:
(Export log to save as txt)


§  Open MBAM once more.

§  Click on the History tab > Application Logs.

§  Double click on the Scan Log which shows the Date and time of the scan just performed.

§  Click 'Export'.

§  Click 'Copy to Clipboard'

§  Paste the contents of the clipboard into your reply.

 

AdwCleaner log is at:  C:\AdwCleaner[S1].txt


Edited by severac, 15 June 2015 - 09:47 AM.

I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#7 boopme

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Posted 18 June 2015 - 09:50 AM

Actually neither of those tools are Virus scanners... They are antimalware tools.. Somewhat different.

cvMlKv6.pngESET Online Scanner
  • Hold down Control and click on this link to open ESET Online Scanner in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE: Sometimes if ESET finds no infections it will not create a log.

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#8 severac

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Posted 18 June 2015 - 11:21 AM

Actually neither of those tools are Virus scanners... They are antimalware tools.. Somewhat different.
 

Yes, but I always like to start with some logs first, some adware name or similar.  :wink:


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#9 boopme

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Posted 18 June 2015 - 01:02 PM

I am not saying not to show the logs, but to run ESET.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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