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Corrupted program found a day after last scan, is it a virus?


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#1 puravida999

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Posted 12 June 2015 - 03:48 PM

So this is what happened: 2 days ago I performed a full scan of my pc with avg 2015 (paid version and updated) and after that I performed another fun scan with malwarebytes free version; the scans came back with 0 results, no virus or malwares were found. That was cool right? But guess what then? Yesterday I performed another full scan with both (1 at a time) and avg found a virus or malware called : "​eID_pe_iscorrupted" 

 

It said it was fixed and I shouldn't worried about. I'm using windows 8.1 and is updated so my question is, how could that virus be detected just a day after if I didn't download or even enter any suspicious website? The only thing I did during that period of time was analysing my pc to find errors (with avg) which sent me to download the tuneup but couldnt be installed because of "invalid key" even though I never enter any license so I went and downloaded from here http://www.avg.com/us-en/avg-pctuneup and runned it and found many erros (registry, etc) which were fixed by the program. Then I uninstalled avg tuneup, that was all I did. Another thing you guys should know is that today I scanned my pc for errors with avg and it found the same errors it found yesterday which were "solved" by avg tune up, so what has happened?

 

I must say that the root of "​eID_pe_iscorrupted" is C:\Users\Marco\AppData\Local\Google\Chrome\User Data\Default\Cache\f_0017b8  , the virus was already deleted and showed as clean after I restarted my pc, but I just want to know if anyone know if its related to avg tuneup or what. In avglab website they say is a spyware but is a generic description they put to everything, is not clear.
 
I already asked on avg forums but they are trying to make me buy stuff and dont giving me the answer I'm looking for so I guess maybe here some users can help me out, thanks!  :bananas: 

Edited by puravida999, 12 June 2015 - 03:52 PM.


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#2 nasdaq

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Posted 16 June 2015 - 07:52 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Restart Chrome.

====

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Let me know what problem persists.

#3 nasdaq

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Posted 21 June 2015 - 08:11 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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