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No keyboards function in Vista, but do work in BIOS and virtual XP.

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#1 HyperactiveSloth


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Posted 11 June 2015 - 08:49 PM

I have tried multiple keyboards, both wired and wireless in all USB ports (no PS2 ports) and none of them work at all once Vista (32-bit) has started. Even the Num Lock and Caps Lock keys don't change the indicators on the keyboard itself once Vista starts, including Safe Mode. Keyboards work fine in BIOS, and when I booted with FalconFour's "mini-XP" OS it worked fine as well. Also, there are no problems with the mouse. I can do everything normally using the on-screen keyboard. I've run Glary, ADWcleaner, registry fix with CCleaner. Removed any suspicious programs. Tried uninstalling the HIDs and using "scan for hardware changes" to re-install them. Nothing has had any effect. 


It is a friend's PC and she REALLY wants to avoid a System Recovery but it's looking to me like that will be the only way to get her keyboard to work again.


Any help would be greatly appreciated.

Edited by HyperactiveSloth, 11 June 2015 - 09:43 PM.

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#2 masterthemachines


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Posted 18 June 2015 - 05:55 PM

Hello there, 


Can you please specify the name and model of your friends PC? 


It's possible the keyboard drivers are corrupted and therefore need to be replaced. You can go directly to your PC's manufacturer and download the appropriate drivers from there. 


In addition you can have Windows automatically download recommended drivers for your PC through "Windows Update". For more details follow this link: http://windows.microsoft.com/en-gb/windows-vista/install-windows-updates


Hope this helps! 

#3 zcomputerwiz


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Posted 24 June 2015 - 03:54 PM

Was an antivirus product recently uninstalled?

Have you tried turning it off and on again?

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