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Can not run or open when prompt


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19 replies to this topic

#1 adam67

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Posted 11 June 2015 - 04:15 PM

I can not open files or run when prompt pops up at bottom of internet explorer 11.

 

Please help.



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#2 hamluis

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Posted 11 June 2015 - 04:36 PM

Can you boot into safe mode and do anything?

 

Louis



#3 adam67

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Posted 11 June 2015 - 04:46 PM

It works in safe mode


I can open files like I use to



#4 adam67

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Posted 11 June 2015 - 06:07 PM

For example, when I try to open a pdf attachment on internet explore it will not open. I have to save it to my desktop and then open to view it.



#5 hamluis

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Posted 11 June 2015 - 07:51 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#6 adam67

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Posted 12 June 2015 - 10:03 AM

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Adam (administrator) on 12-06-2015 at 08:01:04
Running from "C:\Users\Adam\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Model: OptiPlex 780 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (06/11/2015 03:21:39 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 8d0

Start Time: 01d0a4946f95fa68

Termination Time: 16

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id:

 

Error: (06/10/2015 00:34:33 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (06/09/2015 04:21:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17801, time stamp: 0x5536642c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x531599f6
Exception code: 0xe06d7363
Fault offset: 0x0000812f
Faulting process id: 0x1e3c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

 

Error: (06/08/2015 11:35:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (06/08/2015 01:21:09 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (06/07/2015 00:00:16 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (06/05/2015 11:36:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (06/05/2015 01:31:56 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (06/03/2015 11:51:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (06/03/2015 00:14:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

System errors:
=============
Error: (06/11/2015 03:04:48 PM) (Source: Service Control Manager) (User: )
Description: The WinDefend service terminated with the following error:
%%126

 

Error: (06/11/2015 03:04:42 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

 

Error: (06/11/2015 02:43:39 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

 

Error: (06/11/2015 02:43:39 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

 

Error: (06/11/2015 02:43:37 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

 

Error: (06/11/2015 02:43:32 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

 

Error: (06/11/2015 02:43:30 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Error: (06/11/2015 02:43:30 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Error: (06/11/2015 02:43:30 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Error: (06/11/2015 02:43:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Microsoft Office Sessions:
=========================
Error: (06/11/2015 03:21:39 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.178408d001d0a4946f95fa6816C:\Program Files\Internet Explorer\iexplore.exe

 

Error: (06/10/2015 00:34:33 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Trillian\plugins\ingame\ingame_64.exe

 

Error: (06/09/2015 04:21:20 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.178015536642cKERNELBASE.dll6.1.7601.18409531599f6e06d73630000812f1e3c01d0a3019a14d1c8C:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\KERNELBASE.dll3bdb767d-0efe-11e5-954e-842b2bb46c65

 

Error: (06/08/2015 11:35:54 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Trillian\plugins\ingame\ingame_64.exe

 

Error: (06/08/2015 01:21:09 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Trillian\plugins\ingame\ingame_64.exe

 

Error: (06/07/2015 00:00:16 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Trillian\plugins\ingame\ingame_64.exe

 

Error: (06/05/2015 11:36:15 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Trillian\plugins\ingame\ingame_64.exe

 

Error: (06/05/2015 01:31:56 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Trillian\plugins\ingame\ingame_64.exe

 

Error: (06/03/2015 11:51:54 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Trillian\plugins\ingame\ingame_64.exe

 

Error: (06/03/2015 00:14:45 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files\Trillian\plugins\ingame\ingame_64.exe

 

=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32239 - BitTorrent Inc.)
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.0.0 - Adobe Systems)
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.188 - Adobe Systems Incorporated)
AppliedOnline Install (HKLM\...\AppliedOnline Install_is1) (Version:  - Applied Systems, Inc.)
AppliedOnline Upload Center Launcher - 32 bit (HKLM\...\{AD7802A1-E925-4F56-9C2E-35FECC53AE5D}) (Version: 1.0.2 - Applied Systems, Inc.)
BioAPI Framework (HKLM\...\{AF7E4468-E364-4991-BC2A-6E8293E1055B}) (Version: 1.0.1 - Dell Inc.) Hidden
CDDRV_Installer (HKLM\...\{0C826C5B-B131-423A-A229-C71B3CACCD6A}) (Version: 4.60 - Logitech) Hidden
Cisco WebEx Meetings (HKLM\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM\...\{C1D35D06-E60A-4834-9B52-F1F3E65D03C9}) (Version: 1.0.239 - Citrix)
Dell Backup and Recovery Manager (HKLM\...\{B7FB9195-E9FC-4316-930E-D799D5D712F7}) (Version: 1.3.1 - Dell Inc.)
Dell Control Point (HKLM\...\{A9C61491-EF2F-4ED8-8E10-FB33E3C6B55A}) (Version: 1.6.468.86 - Broadcom Corporation) Hidden
Dell ControlPoint Security Manager (HKLM\...\{F4487649-7368-4217-AEA3-1E04DB3E2C5C}) (Version: 1.6.468.86 - Dell Inc.)
Dell Edoc Viewer (HKLM\...\{3138EAD3-700B-4A10-B617-B3F8096EE30D}) (Version: 1.0.0 - Dell Inc)
Dell Embassy Trust Suite by Wave Systems (HKLM\...\{ABBA2EA4-740E-4052-902B-9CA70B081E3F}) (Version: 03.05.04.002 - Wave Systems Corp) Hidden
Dell Security Device Driver Pack (HKLM\...\{FF1DDCF4-3A28-4F7F-96D8-E3F4BD1C1702}) (Version: 1.4.055 - Dell Inc.)
DivX Setup (HKLM\...\DivX Setup) (Version: 2.6.1.28 - DivX, LLC)
Document Manager Lite (HKLM\...\{51AE9E42-640D-4C14-A9B6-43F64AA4E3E2}) (Version: 06.09.00.159 - Wave Systems Corp.) Hidden
Document Manager Lite (HKLM\...\InstallShield_{51AE9E42-640D-4C14-A9B6-43F64AA4E3E2}) (Version: 06.09.00.159 - Wave Systems Corp.) Hidden
EMBASSY Security Center (HKLM\...\{EEAFE1E5-076B-430A-96D9-B567792AFA88}) (Version: 04.00.00.101 - Wave Systems Corp) Hidden
EMBASSY Security Center (HKLM\...\InstallShield_{EEAFE1E5-076B-430A-96D9-B567792AFA88}) (Version: 04.00.00.101 - Wave Systems Corp) Hidden
EMBASSY Security Setup (HKLM\...\{53333479-6A52-4816-8497-5C52B67ED339}) (Version: 04.00.00.090 - Wave Systems Corp) Hidden
EMBASSY Security Setup (HKLM\...\InstallShield_{53333479-6A52-4816-8497-5C52B67ED339}) (Version: 04.00.00.090 - Wave Systems Corp) Hidden
Encompass Insurance - 1  (HKCU\...\f2e99d9a857b362b) (Version: 3.0.4.27 - Encompass Insurance)
Encompass Optimization Install (HKLM\...\{1448F57C-23C6-4E84-9A5C-DAE7CE09A740}) (Version: 2.0.0 - EncompassInsurance)
erLT (HKLM\...\{A498D9EB-927B-459B-85D6-DD6EF8C2C564}) (Version: 1.20.0137 - Logitech, Inc.) Hidden
ESC Home Page Plugin (HKLM\...\{E738A392-F690-4A9D-808E-7BAF80E0B398}) (Version: 04.00.00.018 - Wave Systems Corp) Hidden
ESC Home Page Plugin (HKLM\...\InstallShield_{E738A392-F690-4A9D-808E-7BAF80E0B398}) (Version: 04.00.00.018 - Wave Systems Corp) Hidden
Gemalto (HKLM\...\{BC52E419-B185-488F-9973-049A88E5DCBE}) (Version: 01.01.00.0000 - Wave Systems Corp) Hidden
GoToAssist Corporate (HKLM\...\GoToAssist) (Version: 11.0.0.1019 - Citrix Online, a division of Citrix Systems, Inc.)
GoToMeeting 5.9.0.1216 (HKCU\...\GoToMeeting) (Version: 5.9.0.1216 - CitrixOnline)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{9C55C629-6C4F-48A9-8840-C897DF6187ED}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Officejet Pro 8600 Help (HKLM\...\{B6F5C6D8-C443-4B55-932F-AE11B5743FC4}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet Pro 8600 Product Improvement Study (HKLM\...\{669B49D6-BCA8-4F7C-9248-CE5677750285}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Update (HKLM\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
Intel® Control Center (HKLM\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2281 - Intel Corporation)
Intel® Network Connections 15.2.89.0 (HKLM\...\PROSetDX) (Version: 15.2.89.0 - Dell)
Intel® Rapid Storage Technology (HKLM\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Intel® Active Management Technology (HKLM\...\MESOL) (Version:  - Intel Corporation)
Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.31.13 - Oracle Corporation) Hidden
KhalInstallWrapper (HKLM\...\{3101CB58-3482-4D21-AF1A-7057FC935355}) (Version: 2.00.0000 - Logitech) Hidden
Logitech SetPoint (HKLM\...\{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}) (Version: 4.80 - Logitech)
LogMeIn (HKLM\...\{EE4CA5AF-4A55-418C-8CB8-74435814207B}) (Version: 4.1.2450 - LogMeIn, Inc.)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM\...\{91110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
MP C305SP/C305SPF Manuals (HKLM\...\{B50ED2C8-5947-4354-8487-980C58349404}) (Version: 1.00.00 - Generic)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NTRU TCG Software Stack (HKLM\...\{BB93D30B-B395-44BB-A9ED-A0E057F07E53}) (Version: 2.1.29 - NTRU Cryptosystems) Hidden
Office 15 Click-to-Run Extensibility Component (HKLM\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-007E-0000-0000-0000000FF1CE}) (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
OverDrive Media Console (HKLM\...\{D07205E7-F6D3-4333-AFCC-782A07685B72}) (Version: 3.2.20 - OverDrive, Inc.)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
Preboot Manager (HKLM\...\{3A6BE9F4-5FC8-44BB-BE7B-32A29607FEF6}) (Version: 03.00.00.154 - Wave Systems Corp.) Hidden
Private Information Manager (HKLM\...\{0B0A2153-58A6-4244-B458-25EDF5FCD809}) (Version: 06.04.00.065 - Wave Systems Corp.) Hidden
Private Information Manager (HKLM\...\InstallShield_{0B0A2153-58A6-4244-B458-25EDF5FCD809}) (Version: 06.04.00.065 - Wave Systems Corp.) Hidden
Quicksilver (HKLM\...\{6E6B8160-B2C8-4F87-B4ED-0851C2001E09}) (Version: 1.2.24 - )
Samsung_MonSetup (HKLM\...\{8EA79DBF-D637-448A-89D6-410A087A4493}) (Version: 1.00.0000 - Samsung)
ScrewDrivers Client v4 (HKLM\...\{8B3547AD-9F70-4D27-829B-D4EA4FFF38EF}) (Version: 4.7.00.10 - triCerat, Inc.)
Security Wizards (HKLM\...\{EC84E3E6-C2D6-4DFB-81E0-448324C8FDF4}) (Version: 01.07.00.026 - Your Company Name) Hidden
Security Wizards (HKLM\...\InstallShield_{EC84E3E6-C2D6-4DFB-81E0-448324C8FDF4}) (Version: 01.07.00.026 - Your Company Name) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{7F6C4883-A18C-459A-82C1-A2F9403F2DA6}) (Version:  - Microsoft)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0015-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0016-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0018-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0019-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001A-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001F-0409-0000-0000000FF1CE}_Office15.PROPLUS_{1F79A96A-2A70-45B3-8A5C-79DA61952879}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001F-040C-0000-0000000FF1CE}_Office15.PROPLUS_{9BB6CB7C-80E3-4F73-8A82-E3D88A3721BE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001F-0C0A-0000-0000000FF1CE}_Office15.PROPLUS_{64B94D95-B6EC-4E25-832F-D15B13ACFB0C}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-002C-0409-0000-0000000FF1CE}_Office15.PROPLUS_{14584904-277D-4E54-88E8-7705B774B526}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0044-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-006E-0409-0000-0000000FF1CE}_Office15.PROPLUS_{0489F084-D6CB-46CE-BFA3-C142E7278864}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0090-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-00A1-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-00BA-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-00E1-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-00E2-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0115-0409-0000-0000000FF1CE}_Office15.PROPLUS_{0489F084-D6CB-46CE-BFA3-C142E7278864}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0117-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Speckie (HKLM\...\{D6364759-959B-463B-BFE1-2B506434431F}) (Version: 5.8.0 - Versoworks)
Trillian (HKLM\...\Trillian) (Version:  - Cerulean Studios, LLC)
Trusted Drive Manager (HKLM\...\{DDD6BE8C-9AFA-48F1-A6AE-3BD596E2EB0B}) (Version: 3.3.3.104 - Wave Systems Corp.) Hidden
TypeC305 TWAIN Driver Ver.4 (HKLM\...\{88C48BE6-84A3-4772-B073-9333543E4596}) (Version: 4.42.01 - )
TypeC3501 TWAIN Driver Ver.4 (HKLM\...\{E9EA01AF-9225-4AA3-B5C8-17C7847466C9}) (Version: 4.36.00 - )
Update for Skype for Business 2015 (KB2889853) 32-Bit Edition (HKLM\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{BF1B3F01-93F3-4B83-93DB-132EB1AED259}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3054791) 32-Bit Edition (HKLM\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{04ADDEC1-208F-4295-AA61-16789EA56814}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3054791) 32-Bit Edition (HKLM\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{04ADDEC1-208F-4295-AA61-16789EA56814}) (Version:  - Microsoft)
UPEK TouchChip Fingerprint Reader (HKLM\...\{0003C1E0-E0E7-49BB-A0F6-4AE6D2B09202}) (Version: 1.2.0 - Dell Inc.) Hidden
VC80CRTRedist - 8.0.50727.6195 (HKLM\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
VChannelClient (HKLM\...\{245B4BB9-D643-4A87-968D-6C856FF1706A}) (Version: 5.04 - Applied Systems)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Wave Infrastructure Installer (HKLM\...\{5FDA8F6A-E87C-484B-BDE2-12C1BE199149}) (Version: 07.01.31.0000 - Wave Systems Corp) Hidden
Wave Support Software (HKLM\...\{07D618CD-B016-438A-ADC9-A75BD23F85CE}) (Version: 05.10.00.073 - Wave Systems Corp) Hidden
Wave Support Software (HKLM\...\InstallShield_{07D618CD-B016-438A-ADC9-A75BD23F85CE}) (Version: 05.10.00.073 - Wave Systems Corp) Hidden
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6) (HKLM\...\9512AA21B791B05A54E27065C45BBC417AB282DF) (Version: 09/11/2009 1.0.1.6 - Dell Inc.)
WinRAR 4.20 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)

 

========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 3547.59 MB
Available physical RAM: 1838.97 MB
Total Pagefile: 7093.5 MB
Available Pagefile: 5166.93 MB
Total Virtual: 2047.88 MB
Available Virtual: 1947.03 MB

 

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:287.75 GB) (Free:230.01 GB) NTFS

 

========================= Users: ========================================

User accounts for \\ADAM-PC

Adam                     Administrator            Guest                   
LogMeInRemoteUser        Ricoh                   

 

**** End of log ****


Edited by hamluis, 12 June 2015 - 12:20 PM.


#7 adam67

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Posted 12 June 2015 - 10:12 AM

http://speccy.piriform.com/results/cfGmIUdEOjRSnFClh4iubv7



#8 hamluis

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Posted 12 June 2015 - 12:32 PM

You seem to have several conditions that could indicate malware...moving topic to Am I Infected forum for a look.

 

Louis



#9 Guest_Wizizard_*

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Posted 21 June 2015 - 08:39 AM

Hi there!  :welcome:
 
Please follow my instructions below so I can help you clean the infected computer.
 
:step1: MiniToolBox
 
Please download MiniToolBox from here and save it to your desktop then double-click it.
Select the following checkboxes and hit go:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Once you've done that, a report (named Result.txt) will appear in the same directory as the tool was run - please copy and paste the contents of it into your next reply.
 
:step2: Adwcleaner
 
Please download Adwcleaner from here and save it to your desktop, then follow the instructions:
  • Close all open browsers and windows, then double-click Adwcleaner.
  • Click the scan button - once it's finished scanning, click clean.
  • Your computer will automatically be restarted.
  • Once you're computer's restarted, it'll open a text document* - please copy and paste it into your next reply.
:step3: Malwarebytes Anti-Malware
 
Please download Malwarebytes Anti-Malware from here and save it to your desktop, then follow the instructions:
  • Double-click mbam-setup-X.X.X.XXXX* and follow the on-screen prompts.
  • Make sure to uncheck the 14-day free trial!
  • Open Malwarebytes Anti-Malware and select the big blue button, saying scan now.
  • At the end of the scan, click apply actions, then let the program restart your computer.
Obtaining the scan log:
  • Open Malwarebytes Anti-Malware and click the history tab.
  • Select application logs.
  • Double-click the scan log, which has the time and date of when you ran the scan.
  • Select export, then copy clipboard.
  • Paste the log into your next reply.
Wizizard  :thumbup2:

#10 boopme

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Posted 22 June 2015 - 10:03 AM

Also run
cvMlKv6.pngESET Online Scanner
  • Hold down Control and click on this link to open ESET Online Scanner in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE: Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 adam67

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Posted 22 June 2015 - 11:14 AM

I ran an anti-spyware before your responded last week and it seemed to clear up my issue. I have followed your instructions just in case.

 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Adam (administrator) on 22-06-2015 at 08:20:50
Running from "C:\Users\Adam\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Model: OptiPlex 780 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Intel® 82567LM-3 Gigabit Network Connection = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Adam-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : wp.comcast.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : wp.comcast.net
   Description . . . . . . . . . . . : Intel® 82567LM-3 Gigabit Network Connection
   Physical Address. . . . . . . . . : 84-2B-2B-B4-6C-65
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:646:8f01:8c00:49c4:184e:7278:41b8(Preferred)
   IPv6 Address. . . . . . . . . . . : 2601:646:8f01:8c00:862b:2bff:feb4:6c65(Preferred)
   Lease Obtained. . . . . . . . . . : Sunday, June 21, 2015 2:07:07 AM
   Lease Expires . . . . . . . . . . : Friday, June 26, 2015 2:07:07 AM
   Temporary IPv6 Address. . . . . . : 2601:646:8f01:8c00:b9e5:f56:3ffe:9742(Preferred)
   Link-local IPv6 Address . . . . . : fe80::49c4:184e:7278:41b8%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.1.10.15(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, June 21, 2015 1:59:57 AM
   Lease Expires . . . . . . . . . . : Sunday, June 28, 2015 1:59:43 AM
   Default Gateway . . . . . . . . . : fe80::6a1:51ff:fe0b:515a%12
                                       10.1.10.1
   DHCP Server . . . . . . . . . . . : 10.1.10.1
   DHCPv6 IAID . . . . . . . . . . . : 176433963
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-7C-FB-59-84-2B-2B-B4-6C-65
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.wp.comcast.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : wp.comcast.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:4010:801::1006
   216.58.192.14

Pinging google.com [2607:f8b0:4010:801::1005] with 32 bytes of data:
Reply from 2607:f8b0:4010:801::1005: time=12ms
Reply from 2607:f8b0:4010:801::1005: time=12ms

Ping statistics for 2607:f8b0:4010:801::1005:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 12ms, Average = 12ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  98.139.183.24
   98.138.253.109
   206.190.36.45

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=87ms TTL=45
Reply from 98.139.183.24: bytes=32 time=85ms TTL=45

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 85ms, Maximum = 87ms, Average = 86ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...84 2b 2b b4 6c 65 ......Intel® 82567LM-3 Gigabit Network Connection
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 10...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0        10.1.10.1       10.1.10.15     20
        10.1.10.0    255.255.255.0         On-link        10.1.10.15    276
       10.1.10.15  255.255.255.255         On-link        10.1.10.15    276
      10.1.10.255  255.255.255.255         On-link        10.1.10.15    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link        10.1.10.15    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link        10.1.10.15    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12    276 ::/0                     fe80::6a1:51ff:fe0b:515a
  1    306 ::1/128                  On-link
 12    276 2601:646:8f01:8c00::/56  fe80::6a1:51ff:fe0b:515a
 12     28 2601:646:8f01:8c00::/64  On-link
 12    276 2601:646:8f01:8c00:49c4:184e:7278:41b8/128
                                    On-link
 12    276 2601:646:8f01:8c00:862b:2bff:feb4:6c65/128
                                    On-link
 12    276 2601:646:8f01:8c00:b9e5:f56:3ffe:9742/128
                                    On-link
 12    276 fe80::/64                On-link
 12    276 fe80::49c4:184e:7278:41b8/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/19/2015 03:26:31 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:31 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:31 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:31 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.

Details:
 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

Error: (06/19/2015 03:26:30 PM) (Source: ESENT) (User: )
Description: Windows (3972) Windows: Error -1811 occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS0082F.log.

System errors:
=============
Error: (06/19/2015 03:26:49 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the TdmService service to connect.

Error: (06/19/2015 03:26:49 PM) (Source: DCOM) (User: )
Description: 1053TdmService{285E95B2-ACD5-4405-8D24-2D73E65DD047}

Error: (06/19/2015 03:26:31 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (06/19/2015 03:26:31 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (06/19/2015 03:26:13 PM) (Source: Service Control Manager) (User: )
Description: The WinDefend service terminated with the following error:
%%126

Error: (06/19/2015 03:26:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the TdmService service to connect.

Error: (06/19/2015 03:26:05 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

Error: (06/19/2015 01:42:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the TdmService service to connect.

Error: (06/19/2015 01:42:00 PM) (Source: DCOM) (User: )
Description: 1053TdmService{285E95B2-ACD5-4405-8D24-2D73E65DD047}

Error: (06/19/2015 01:41:31 PM) (Source: Service Control Manager) (User: )
Description: The WinDefend service terminated with the following error:
%%126

Microsoft Office Sessions:
=========================
Error: (06/19/2015 03:26:31 PM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:31 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:31 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/19/2015 03:26:31 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700

Error: (06/19/2015 03:26:30 PM) (Source: Windows Search Service)(User: )
Description:
Details:
 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

Error: (06/19/2015 03:26:30 PM) (Source: ESENT)(User: )
Description: Windows3972Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS0082F.log-1811

=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32239 - BitTorrent Inc.)
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.0.0 - Adobe Systems)
Adobe Flash Player 18 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 18.0.0.160 - Adobe Systems Incorporated)
AppliedOnline Install (HKLM\...\AppliedOnline Install_is1) (Version:  - Applied Systems, Inc.)
AppliedOnline Upload Center Launcher - 32 bit (HKLM\...\{AD7802A1-E925-4F56-9C2E-35FECC53AE5D}) (Version: 1.0.2 - Applied Systems, Inc.)
BioAPI Framework (HKLM\...\{AF7E4468-E364-4991-BC2A-6E8293E1055B}) (Version: 1.0.1 - Dell Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Cisco WebEx Meetings (HKLM\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM\...\{C1D35D06-E60A-4834-9B52-F1F3E65D03C9}) (Version: 1.0.239 - Citrix)
Dell Backup and Recovery Manager (HKLM\...\{B7FB9195-E9FC-4316-930E-D799D5D712F7}) (Version: 1.3.1 - Dell Inc.)
Dell Control Point (HKLM\...\{A9C61491-EF2F-4ED8-8E10-FB33E3C6B55A}) (Version: 1.6.468.86 - Broadcom Corporation) Hidden
Dell ControlPoint Security Manager (HKLM\...\{F4487649-7368-4217-AEA3-1E04DB3E2C5C}) (Version: 1.6.468.86 - Dell Inc.)
Dell Edoc Viewer (HKLM\...\{3138EAD3-700B-4A10-B617-B3F8096EE30D}) (Version: 1.0.0 - Dell Inc)
Dell Embassy Trust Suite by Wave Systems (HKLM\...\{ABBA2EA4-740E-4052-902B-9CA70B081E3F}) (Version: 03.05.04.002 - Wave Systems Corp) Hidden
Dell Security Device Driver Pack (HKLM\...\{FF1DDCF4-3A28-4F7F-96D8-E3F4BD1C1702}) (Version: 1.4.055 - Dell Inc.)
DivX Setup (HKLM\...\DivX Setup) (Version: 2.6.1.28 - DivX, LLC)
Document Manager Lite (HKLM\...\{51AE9E42-640D-4C14-A9B6-43F64AA4E3E2}) (Version: 06.09.00.159 - Wave Systems Corp.) Hidden
Document Manager Lite (HKLM\...\InstallShield_{51AE9E42-640D-4C14-A9B6-43F64AA4E3E2}) (Version: 06.09.00.159 - Wave Systems Corp.) Hidden
EMBASSY Security Center (HKLM\...\{EEAFE1E5-076B-430A-96D9-B567792AFA88}) (Version: 04.00.00.101 - Wave Systems Corp) Hidden
EMBASSY Security Center (HKLM\...\InstallShield_{EEAFE1E5-076B-430A-96D9-B567792AFA88}) (Version: 04.00.00.101 - Wave Systems Corp) Hidden
EMBASSY Security Setup (HKLM\...\{53333479-6A52-4816-8497-5C52B67ED339}) (Version: 04.00.00.090 - Wave Systems Corp) Hidden
EMBASSY Security Setup (HKLM\...\InstallShield_{53333479-6A52-4816-8497-5C52B67ED339}) (Version: 04.00.00.090 - Wave Systems Corp) Hidden
Encompass Insurance - 1  (HKCU\...\f2e99d9a857b362b) (Version: 3.0.4.27 - Encompass Insurance)
Encompass Optimization Install (HKLM\...\{1448F57C-23C6-4E84-9A5C-DAE7CE09A740}) (Version: 2.0.0 - EncompassInsurance)
erLT (HKLM\...\{A498D9EB-927B-459B-85D6-DD6EF8C2C564}) (Version: 1.20.0137 - Logitech, Inc.) Hidden
ESC Home Page Plugin (HKLM\...\{E738A392-F690-4A9D-808E-7BAF80E0B398}) (Version: 04.00.00.018 - Wave Systems Corp) Hidden
ESC Home Page Plugin (HKLM\...\InstallShield_{E738A392-F690-4A9D-808E-7BAF80E0B398}) (Version: 04.00.00.018 - Wave Systems Corp) Hidden
Gemalto (HKLM\...\{BC52E419-B185-488F-9973-049A88E5DCBE}) (Version: 01.01.00.0000 - Wave Systems Corp) Hidden
GoToAssist Corporate (HKLM\...\GoToAssist) (Version: 11.0.0.1019 - Citrix Online, a division of Citrix Systems, Inc.)
GoToMeeting 5.9.0.1216 (HKCU\...\GoToMeeting) (Version: 5.9.0.1216 - CitrixOnline)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{9C55C629-6C4F-48A9-8840-C897DF6187ED}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Officejet Pro 8600 Help (HKLM\...\{B6F5C6D8-C443-4B55-932F-AE11B5743FC4}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet Pro 8600 Product Improvement Study (HKLM\...\{669B49D6-BCA8-4F7C-9248-CE5677750285}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Update (HKLM\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
Intel® Control Center (HKLM\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2281 - Intel Corporation)
Intel® Network Connections 15.2.89.0 (HKLM\...\PROSetDX) (Version: 15.2.89.0 - Dell)
Intel® Rapid Storage Technology (HKLM\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Intel® Active Management Technology (HKLM\...\MESOL) (Version:  - Intel Corporation)
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.45.15 - Oracle Corporation) Hidden
Logitech SetPoint 6.65 (HKLM\...\sp6) (Version: 6.65.62 - Logitech)
LogMeIn (HKLM\...\{EE4CA5AF-4A55-418C-8CB8-74435814207B}) (Version: 4.1.2450 - LogMeIn, Inc.)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM\...\{91110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
MP C305SP/C305SPF Manuals (HKLM\...\{B50ED2C8-5947-4354-8487-980C58349404}) (Version: 1.00.00 - Generic)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NTRU TCG Software Stack (HKLM\...\{BB93D30B-B395-44BB-A9ED-A0E057F07E53}) (Version: 2.1.29 - NTRU Cryptosystems) Hidden
Office 15 Click-to-Run Extensibility Component (HKLM\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-007E-0000-0000-0000000FF1CE}) (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
OverDrive Media Console (HKLM\...\{D07205E7-F6D3-4333-AFCC-782A07685B72}) (Version: 3.2.20 - OverDrive, Inc.)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
Preboot Manager (HKLM\...\{3A6BE9F4-5FC8-44BB-BE7B-32A29607FEF6}) (Version: 03.00.00.154 - Wave Systems Corp.) Hidden
Private Information Manager (HKLM\...\{0B0A2153-58A6-4244-B458-25EDF5FCD809}) (Version: 06.04.00.065 - Wave Systems Corp.) Hidden
Private Information Manager (HKLM\...\InstallShield_{0B0A2153-58A6-4244-B458-25EDF5FCD809}) (Version: 06.04.00.065 - Wave Systems Corp.) Hidden
Quicksilver (HKLM\...\{6E6B8160-B2C8-4F87-B4ED-0851C2001E09}) (Version: 1.2.24 - )
Samsung_MonSetup (HKLM\...\{8EA79DBF-D637-448A-89D6-410A087A4493}) (Version: 1.00.0000 - Samsung)
ScrewDrivers Client v4 (HKLM\...\{8B3547AD-9F70-4D27-829B-D4EA4FFF38EF}) (Version: 4.7.00.10 - triCerat, Inc.)
Security Wizards (HKLM\...\{EC84E3E6-C2D6-4DFB-81E0-448324C8FDF4}) (Version: 01.07.00.026 - Your Company Name) Hidden
Security Wizards (HKLM\...\InstallShield_{EC84E3E6-C2D6-4DFB-81E0-448324C8FDF4}) (Version: 01.07.00.026 - Your Company Name) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{7F6C4883-A18C-459A-82C1-A2F9403F2DA6}) (Version:  - Microsoft)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0015-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0016-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0018-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0019-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001A-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001F-0409-0000-0000000FF1CE}_Office15.PROPLUS_{1F79A96A-2A70-45B3-8A5C-79DA61952879}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001F-040C-0000-0000000FF1CE}_Office15.PROPLUS_{9BB6CB7C-80E3-4F73-8A82-E3D88A3721BE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-001F-0C0A-0000-0000000FF1CE}_Office15.PROPLUS_{64B94D95-B6EC-4E25-832F-D15B13ACFB0C}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-002C-0409-0000-0000000FF1CE}_Office15.PROPLUS_{14584904-277D-4E54-88E8-7705B774B526}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0044-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-006E-0409-0000-0000000FF1CE}_Office15.PROPLUS_{0489F084-D6CB-46CE-BFA3-C142E7278864}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0090-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-00A1-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-00BA-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-00E1-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-00E2-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0115-0409-0000-0000000FF1CE}_Office15.PROPLUS_{0489F084-D6CB-46CE-BFA3-C142E7278864}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-0117-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D0389590-F29B-4C3D-8CC1-E10BD7581DA4}) (Version:  - Microsoft) Hidden
Speckie (HKLM\...\{D6364759-959B-463B-BFE1-2B506434431F}) (Version: 5.8.0 - Versoworks)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1194 - SUPERAntiSpyware.com)
Trillian (HKLM\...\Trillian) (Version:  - Cerulean Studios, LLC)
Trusted Drive Manager (HKLM\...\{DDD6BE8C-9AFA-48F1-A6AE-3BD596E2EB0B}) (Version: 3.3.3.104 - Wave Systems Corp.) Hidden
TypeC305 TWAIN Driver Ver.4 (HKLM\...\{88C48BE6-84A3-4772-B073-9333543E4596}) (Version: 4.42.01 - )
TypeC3501 TWAIN Driver Ver.4 (HKLM\...\{E9EA01AF-9225-4AA3-B5C8-17C7847466C9}) (Version: 4.36.00 - )
Update for Skype for Business 2015 (KB2889853) 32-Bit Edition (HKLM\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{BF1B3F01-93F3-4B83-93DB-132EB1AED259}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3054791) 32-Bit Edition (HKLM\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{04ADDEC1-208F-4295-AA61-16789EA56814}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3054791) 32-Bit Edition (HKLM\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{04ADDEC1-208F-4295-AA61-16789EA56814}) (Version:  - Microsoft)
UPEK TouchChip Fingerprint Reader (HKLM\...\{0003C1E0-E0E7-49BB-A0F6-4AE6D2B09202}) (Version: 1.2.0 - Dell Inc.) Hidden
VC80CRTRedist - 8.0.50727.6195 (HKLM\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
VChannelClient (HKLM\...\{245B4BB9-D643-4A87-968D-6C856FF1706A}) (Version: 5.04 - Applied Systems)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Wave Infrastructure Installer (HKLM\...\{5FDA8F6A-E87C-484B-BDE2-12C1BE199149}) (Version: 07.01.31.0000 - Wave Systems Corp) Hidden
Wave Support Software (HKLM\...\{07D618CD-B016-438A-ADC9-A75BD23F85CE}) (Version: 05.10.00.073 - Wave Systems Corp) Hidden
Wave Support Software (HKLM\...\InstallShield_{07D618CD-B016-438A-ADC9-A75BD23F85CE}) (Version: 05.10.00.073 - Wave Systems Corp) Hidden
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6) (HKLM\...\9512AA21B791B05A54E27065C45BBC417AB282DF) (Version: 09/11/2009 1.0.1.6 - Dell Inc.)
WinRAR 4.20 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 3547.59 MB
Available physical RAM: 2016.88 MB
Total Pagefile: 7093.5 MB
Available Pagefile: 5571.19 MB
Total Virtual: 2047.88 MB
Available Virtual: 1942.09 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:287.75 GB) (Free:200.16 GB) NTFS

========================= Users: ========================================

User accounts for \\ADAM-PC

Adam                     Administrator            Guest                   
LogMeInRemoteUser        Ricoh                   

**** End of log ****

 

# AdwCleaner v4.207 - Logfile created 22/06/2015 at 08:23:01
# Updated 21/06/2015 by Xplode
# Database : 2015-06-21.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x86)
# Username : Adam - ADAM-PC
# Running from : C:\Users\Adam\Desktop\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840

*************************

AdwCleaner[R0].txt - [1615 bytes] - [21/05/2015 07:52:53]
AdwCleaner[R1].txt - [823 bytes] - [21/05/2015 07:57:42]
AdwCleaner[R2].txt - [986 bytes] - [12/06/2015 14:28:00]
AdwCleaner[R3].txt - [998 bytes] - [22/06/2015 08:22:02]
AdwCleaner[S0].txt - [1703 bytes] - [21/05/2015 07:54:45]
AdwCleaner[S1].txt - [1053 bytes] - [12/06/2015 14:29:51]
AdwCleaner[S2].txt - [924 bytes] - [22/06/2015 08:23:01]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [982  bytes] ##########

 

 

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/22/2015
Scan Time: 8:42:58 AM
Logfile:
Administrator: Yes

Version: 2.01.6.1022
Malware Database: v2015.06.22.02
Rootkit Database: v2015.06.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Adam

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 372789
Time Elapsed: 11 min, 22 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

Eset had not threats or log.



#12 Guest_Wizizard_*

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Posted 22 June 2015 - 11:40 AM

Hi!
 
I get the feeling this may not be a malware infection, but I'd like to run a few more scans to make sure.
 
P2P Programs
 
It's come to my attention that you're running a peer-to-peer program (P2P for short). This is a major security risk for your computer and can cause your computer to be open to malware infections, remote attacks and identity theft. Furthermore, please uninstall the following program through Programs and Features:

  • µTorrent

:step1: Security Check
 
Please download Security Check from here and save it to your desktop.

  • Double-click SecurityCheck.exe
  • Accept all on-screen prompts.
  • When it's finished, a text document will open called checkup.txt - please post it's contents into your next reply.

:step2: System File Checker

 

I would like you to run System File Checker to identify if you have any corrupted files on your system.

  • Click the start menu and type in cmd.
  • Right-click cmd and select run as administrator.
  • Type in sfc /scannow (there is a space between c and /) and hit enter.

When it's finished, please let me know the results.

 

Wizizard  :thumbup2:



#13 adam67

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Posted 22 June 2015 - 12:06 PM

 Results of screen317's Security Check version 1.004 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 SUPERAntiSpyware    
 CCleaner    
 Java 8 Update 45 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

 

sfc /scannow:

At 91% it stopped and said Windows Resource Protection could not perform the requested operation.



#14 Guest_Wizizard_*

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Posted 22 June 2015 - 12:29 PM

Hi Adam,

 

I suggest you try running Disk Check - please refer to the instructions below:

 

https://support.microsoft.com/en-us/kb/2641432



#15 boopme

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Posted 22 June 2015 - 01:44 PM

I also see that your Winsock is corrupt and needs repair.


WIN7.. Please Download this file, Click Me
Right-click on winsockfix.bat and click on Run as Administrator.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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