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Stuck on "Installing update 6 of 20" when attempting to shut down


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#1 ChronoT

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Posted 10 June 2015 - 11:41 AM

This is obviously not the first time I've had to wait for my computer to install updates when shutting down. But it has been stuck on update 6 of 20 for the past 30 minutes. Is that normal? I'm a bit nervous about turning the power off while it's busy. I really don't want to have to reformat as the guy who built my PC has the windows disc and I haven't backed up files I want to keep. I'm worried that this turns into something bigger than it should be. Any advice or opinions?

We're expecting to have a power outage not too long from now in our area.

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#2 dc3

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Posted 10 June 2015 - 12:49 PM

Is this a desktop or laptop computer?

 

My wife just had 12 updates which took close to thirty minutes to complete.  This is not unusual.

 

The concern should be what happens if the power goes out.  If this is a laptop you will have the battery to keep the update going.  If it is a desktop the computer is going shut down without a chance to close what elver files are open at that time.


Edited by dc3, 10 June 2015 - 12:52 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 ChronoT

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Posted 10 June 2015 - 01:04 PM

It's a desktop. And the same update 6 of 20 has been going for a bit over an hour now.

#4 ChronoT

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Posted 10 June 2015 - 01:31 PM

Well the power has just gone out while it was still installing updates. I just hope this won't cause problems. Because I can't afford to have any.

#5 dc3

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Posted 11 June 2015 - 10:16 AM

Is this computer still bootable?

 

If not, what is the make and model of this computer?

 

If this is a custom build, do you have the installation disc for your version of Windows 7?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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