Posted 07 July 2006 - 09:09 AM
I have a compaq presario 700us laptop. I needed more ram. I went to a web site that said my maximum ram was 640. so i called office depot to compare prices. they said according to pny.com my max ram is 384. I cant remember exactly but somewhere around there. but the highest they make is 256.
so i went back to the other web site, found a tech ph # and asked them to explain how they figure my max ram could be 640. they said they tested and tested the same pc as mine and 640 worked great. but the biggest they made was 512. fine, i bought it. i put it in. worked great for days.
Then I decided to go high speed. aol with roadrunner light. downloaded aol 9.0 with all it comes with. got started and then things started hanging up. then got an error message. some file missing. my laptop is at home right now but if someone can help me i can write back and get the error message. basically, it brings up a black screen with lots of writing on it giving me the choice to start up0 in safe mode, safe mode with networking, last good known config... i clicked on every single one, it reverts right back to the same screen. i would reboot, try again, take the battery out, unplug, plug back in, reboot, same thing, like it wont go any further.
so I got out the 3 disc set of quick restore. inserted disc 1, said i would lose everything, fine i said okay, brought up another screen, are you sure, press 1 and enter. i did, brought up the first page again asking me if i was sure i wanted to lose everything, like it was also on a loop, would go any further. what could it be??? before i installed aol 9.0 it worked fine, even with the new ram. could be coincidence tho.
a day before i installed aol 9.0 i did hear a wierd scratching sound coming from within my laptop, not the normal kind of scratching sound, this was sharper and louder. so I rebooted and it went away. any advice???