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Network problems after installing windows 8.1 Alienware M17X


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8 replies to this topic

#1 HenryBuyssie

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Posted 10 June 2015 - 07:09 AM

Hello, as you can see from the title I have problems with my network adapter driver (I think).
So here's what happens mostly: I connect with a network. It works fine for some time, but after a few minutes the yellow exclamation mark pops up and says I have limited acces! So then I can't do anything but reconnect and have internet again for a few minutes.
This is really annoying when I'm in the middle of something.
Does anyone have solutions or tips? I don't have any problem with ethernet connection.
Help would be really appreciated. Thanks !



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#2 JohnC_21

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Posted 10 June 2015 - 07:17 AM

Hello, and Welcome

 

Please follow the steps shown here. If that does not solve the problem Right Click the Wireless Adapter in Device Manager. Select Properties and under the Details Tab select Hardware IDs. Copy and post the first line.

 

Edit: If you have not done so, I would not recommend the driver update yet. Only do the netsh commands


Edited by JohnC_21, 10 June 2015 - 07:28 AM.


#3 HenryBuyssie

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Posted 10 June 2015 - 07:30 AM

Thank you, I'll try that and let you know the results.



#4 HenryBuyssie

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Posted 10 June 2015 - 07:51 AM

Hello, and Welcome

 

Please follow the steps shown here. If that does not solve the problem Right Click the Wireless Adapter in Device Manager. Select Properties and under the Details Tab select Hardware IDs. Copy and post the first line.

 

Edit: If you have not done so, I would not recommend the driver update yet. Only do the netsh commands

 

Nope still nothing...

Here is the hardware id: PCI\VEN_168C&DEV_0030&SUBSYS_20011A56&REV_01

 

Edit: Oh I've already done the thing with the manufacturer driver ..


Edited by HenryBuyssie, 10 June 2015 - 07:52 AM.


#5 JohnC_21

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Posted 10 June 2015 - 07:59 AM

Reinstall this driver.



#6 HenryBuyssie

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Posted 10 June 2015 - 08:05 AM

already did a lot of times ... and when I do it gets installed, I need to restart my computer a few times, and eventually it says that the N1103 is installed ...



#7 JohnC_21

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Posted 10 June 2015 - 08:26 AM

The chipset is an Atheros 1102 - 1103 per PCIdatabase.com and is not that common. I usually find a better driver on the Atheros.cz site but the chipset is not even referenced there and I would not want to try a driver from some other site for this chipset.

 

I don't know what else to do except try the network utility here and select Advanced Repair.

 

If that doesn't work hopefully somebody else can give their thoughts. Windows 8.1 is know to have wireless issues.

 

You could try one of these. They are not too expensive and should work on 8.1. Their support page shows the adapter is 8.1 compatible.



#8 HenryBuyssie

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Posted 10 June 2015 - 10:16 AM

Okay no problem, thanks for the help, really appreciated!

I'll try the repair and if that doesn't work I'll think about buying the adapter you recommended... Thanks again!



#9 JohnC_21

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Posted 10 June 2015 - 10:27 AM

No problem. If you do decide to purchase the USB adapter please post back on how it worked for you. Thanks.






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