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need help how to recover this

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3 replies to this topic

#1 manager0822


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Posted 09 June 2015 - 01:59 PM

can somebody help me with this problem

Attached Files

Edited by Chris Cosgrove, 09 June 2015 - 05:53 PM.
Moved from Am I Infected to General Security

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#2 dc3


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Posted 09 June 2015 - 02:18 PM

Please explain exactly what the problem is.  


Is this related to an android? 

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#3 Sintharius


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Posted 09 June 2015 - 02:25 PM

Hi there,

It appears that you are infected with a variant of CTB-Locker. Unfortunately there is no decryption method as of now.

You can try searching for Shadow Volume Copies or use a data recovery tool, but we do not guarantee that it will be successful 100% of the time.

Please see the following quote from Global Moderator quietman7 for more information.

The newest variants of CTB-Locker typically encrypt all data files and rename them as a file with a 6-7 length extension with random characters. The newer variants also do not always leave a ransom note if the malware fails to change the background, like it generally does. Compounding matters, the newer CTB-Locker infection has been seen in combination with KEYHolderTorrentLocker (fake Cryptolocker) or CryptoWall ransomware. Unfortunately, there is still no known method of decrypting your files without paying the ransom and with dual infections, that means paying both ransoms.

A repository of all current knowledge regarding this infection is provided by Grinler (aka Lawrence Abrams), in this tutorial: CTB Locker and Critroni Ransomware Information Guide and FAQ

There is also an ongoing discussion in this topic: CTB Locker or DecryptAllFiles.txt Encrypting Ransomware Support & Discussion. Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.


#4 quietman7


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Posted 09 June 2015 - 07:09 PM

Doing what Alexstrasza has advised will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.

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