Hi Ben ^_^,
Really sorry for the delay
. I have analysed your dump files and below has been provided an analysis of the same for informative purposes :- KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Let's check the arguments -
Arg1: fffff6fc40006eb8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 00000000476b6860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88000dd793c, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
Let's check what the second argument means -
0: kd> !error ffffffffc0000185
Error code: (NTSTATUS) 0xc0000185 (3221225861) - The I/O device reported an I/O error.
According to the WinDBG Manual -
0xC0000185, or STATUS_IO_DEVICE_ERROR, indicates improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ.
Below is a list of 3rd party drivers present on your system -
**************************Tue Jun 9 16:55:25.226 2015 (UTC + 5:30)**************************
intelppm.sys Tue Jul 14 04:49:25 2009 (4A5BC0FD)
amdxata.sys Fri Mar 19 21:48:18 2010 (4BA3A3CA)
athrx.sys Fri Jul 2 01:57:36 2010 (4C2CFA38)
IntcDAud.sys Fri Oct 15 13:58:17 2010 (4CB810A1)
HECIx64.sys Wed Oct 20 05:03:43 2010 (4CBE2AD7)
igdkmd64.sys Sun Mar 27 04:49:42 2011 (4D8E748E)
aswMonFlt.sys Tue Apr 21 18:30:52 2015 (55364A04)
aswRvrt.sys Tue Apr 21 18:30:59 2015 (55364A0B)
aswHwid.sys Tue Apr 21 18:31:20 2015 (55364A20)
aswRdr2.sys Tue Apr 21 18:31:31 2015 (55364A2B)
aswSnx.sys Tue Apr 21 18:31:36 2015 (55364A30)
aswVmm.sys Tue Apr 21 18:45:40 2015 (55364D7C)
aswSP.sys Tue Apr 21 18:46:09 2015 (55364D99)
aswStm.sys Tue Apr 21 18:48:49 2015 (55364E39)http://www.carrona.org/drivers/driver.php?id=intelppm.syshttp://www.carrona.org/drivers/driver.php?id=amdxata.syshttp://www.carrona.org/drivers/driver.php?id=athrx.syshttp://www.carrona.org/drivers/driver.php?id=IntcDAud.syshttp://www.carrona.org/drivers/driver.php?id=HECIx64.syshttp://www.carrona.org/drivers/driver.php?id=igdkmd64.syshttp://www.carrona.org/drivers/driver.php?id=aswMonFlt.syshttp://www.carrona.org/drivers/driver.php?id=aswRvrt.syshttp://www.carrona.org/drivers/driver.php?id=aswHwid.syshttp://www.carrona.org/drivers/driver.php?id=aswRdr2.syshttp://www.carrona.org/drivers/driver.php?id=aswSnx.syshttp://www.carrona.org/drivers/driver.php?id=aswVmm.syshttp://www.carrona.org/drivers/driver.php?id=aswSP.syshttp://www.carrona.org/drivers/driver.php?id=aswStm.sys
Kindly follow the below points -
1. Please go to this **SITE**
and download the latest drivers for your system especially the AHCI Driver update. As of now, the website for Acer Support is down as they are performing maintenance. If by the time it is not fixed, I would suggest you to try again some time later and then grab the drivers for your laptop Acer Aspire 4750 (Correct?)
2. If you are still facing problems (which I think you might be), take the laptop to Acer and ask them to check the Hard Disk and it's connections since according to the dump file, they are causing the problem.
Oh and regarding -
Unfortunately i will try another time too much of a novice so i know when i'm beat !!
I don't think that you are a novice ;)
In case you are not clear with any point, please feel free to ask
Let us know how it goes ^_^
Edited by blueelvis, 13 June 2015 - 01:38 PM.