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No Internet Access or Unidentified Network


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7 replies to this topic

#1 Vonn

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Posted 08 June 2015 - 09:26 PM

Good Day! Here's my scenario. I am working on my laptop at the office. I bring my laptop at home to finish some docs. When i came back to office i cant connect to internet anymore. I am connected via cable. I need to reset the router in able to connect to internet. This is what happening to me everyday.

 

 

Heres some troubleshooting that i do

* Diagnose

* Disable - Enable the Adapter

* Restart

* Plug - Unplug the cable

 

The only thing works is i need to restart the router. Then restart my laptop

 

 

 

 

 

 

 

 

 

Thanks in advance!  :love4u:


Edited by Vonn, 08 June 2015 - 09:33 PM.


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#2 phild0tcom

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Posted 08 June 2015 - 09:37 PM

Try this:

 

Windows Key + R > devmgmt.msc

 

Locate the network adapters, expand, remove the adapter from Device Management (right click on the adapter and uninstall).

 

At the top of Device Manager, there is a button 'Scan for hardware changes', click it, allow the adapter to reinstall.

 

If that doesn't fix it, try updating the drivers for the adapter.



#3 Vonn

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Posted 08 June 2015 - 09:46 PM

I am not the only one suffering from this. The other one is using laptop too. I'll post if it worked.



#4 Dashing_star

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Posted 09 June 2015 - 05:22 AM

Hello,

In office is there the network connection?..that is your IP address is DHCP or static one..?

In command prompt type

ipconfig /all

post back the result



#5 Vonn

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Posted 09 June 2015 - 07:56 PM

We are a network connection but where just using DHCP



#6 CaveDweller2

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Posted 09 June 2015 - 10:00 PM

So how many people at your work is this happening to? Because your first post clearly indicated that you couldn't but your second post clearly states you aren't the only one.


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#7 Vonn

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Posted 09 June 2015 - 10:19 PM

So how many people at your work is this happening to? Because your first post clearly indicated that you couldn't but your second post clearly states you aren't the only one.

Hi Cave! Just me and the other one that using laptop too. All others are working fine. They're using desktop. 



#8 Vonn

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Posted 10 June 2015 - 03:33 AM

Why don't you call the companies computer guy?

 

 

That's me! haha!






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