Hello. I'm fairly new to these forums, and I need help with one of my computers. So, I have a Dell Windows 7 computer that is having MAJOR virus problems. Ever since a shady looking game patch was downloaded to the computer, we've been having problems. To make the situation even worse, we had a just recovered from a virus a few weeks before. To make that even worse, I left the virus for too long. Eventually, I decided to take initiative and downloaded Avast Premium, and Malwarebytes. Both have not worked out. With a full computer scan from Avast, the anti virus program picked up 2 or 3 malicious programs. At first, I thought I was done with it, but then my computer started acting up again. I then downloaded Malwarebytes, and scanned once. It picked up 20 or 30 malicious programs, compared to the 2 or 3 of Avast. So I did the sensible thing and deleted the programs. So I thought everything was fine until I did a scan about a week later. This time, about 35 viruses popped up. And so the cycle began. Every week I would scan it, delete it, and be done with it. Then, a week later, I have to scan it again. The problem is, deleting the viruses isn't doing any good on the computer. My computer is really slow right now, due to the massive toll the malware is taking on my poor 5 year old Dell. So, now, the way I see it, I have a few options. The first is to clean the viruses either through scans, or manually. The second is to clear my computer completely, like, factory restart. There are two advantages to this option. One is,it will get rid of all, if not most, viruses. The other advantage to this option is that it will clean my computer of all the junk I have and the programs that no longer work, speeding up my computer greatly. I also need to free up some space, considering that I only have 8.7 something megabytes of space left, which is close to my computers max capacity. The third option is to get a new computer. This is also a great option considering my Dell is on its last legs. So tell me; is my computer saveable? or should I factory reset? Will a factory reset make the computer as fast as it was when I first got it? Thanks,
Edited by Queen-Evie, 08 June 2015 - 07:49 PM.
moved from Windows 7 to the appropriate forum