I thoroughly admit to being nearly dumb as a rock as pertains to things digital. Over the years however, BP has helped me with terrific general advice and also a few specific problems that required several days to repair.
Several weeks ago, as I needed to uninstall avast! free antivirus from this Windows 7 laptop, looking around at this forum and around BP, I see the Emsisoft info, see the recommendations following the names of the BP's "answer" team, and because of my trust in all things BP, I decided on the trial of Emsisoft. How it qualified as an antivirus eluded me, and having used MBAM Pro for years now, I thought it might be duplicate coverage.
It does seem like a light-footprint program. However the first time I wanted to use Microsoft Word Starter 2010, I started getting notices about MSOSYNC.exe. It kept saying that this program (Word Starter which I've used for 3 years without problems) is trying to manipulate other programs etc. No matter what I clicked on the Emsisoft notices, ( Allow Once, etc), these would keep popping back up. I tried to research it on the forum to no avail. I tried to understand what a whitelist was and how I could exempt Word Starter. I tried to set up an account to ask a question on the Forum but no reply of any kind. In fact, many of the forum answers are simply beyond my understanding. And 18 days later, when I open Word Starter sometimes the warning notice comes and sometimes it doesn't.
The Trial Period expires in one day, and I see no way to uninstall Emsisoft. If I could understand how to effectively interact with it, I'd probably pay for it, but it doesn't seem possible.
I'd appreciate some guidance and good 'ole BP advice.
Windows 7 Home Premium 64 bit
HP g7 Notebook
6GB DDR3 SDRAM
640GB 5400RPM HD