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Please Help Salvage Windows Mail Data


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#1 Upbloat

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Posted 08 June 2015 - 04:21 PM

.
Hi,
 
So my Vista computer's motherboard got fried (for the second time in just a few years), and naturally I had neglected exporting my Windows Mail data.
 
First time I managed to salvage my inbox (etcetera) data by copying and pasting the appropriate folders. Didn't work this time, and I'm hoping you can guide me.
 
The new computer will have Win 7 Home Ed., but I happened to have another Win 7 Home Ed. computer to test the steps. Here's what I did:
 
1) I copied & pasted my Vista Windows Mail folder to Windows 7's Program Files and Windows Mail worked.
 
2) I copied from the Vista computer's:
 
 C:\Users\username\Contacts
 C:\Users\username\AppData\Local\Microsoft\Windows Mail\Local Folders
 
... And pasted into the same locations in the Win 7 computer.
 
Contacts worked.
 
As for the rest, nothing is showing up except for one folder (which also has empty contents).
 
Won't you please tell me what I may try doing? Thank you very much.

 

 

EDIT:

 

Later discovered 28 messages came up in the "Drafts" folder, and noticed a few were from "Inbox"... that is, some corruption took place. Not a good sign. (Of course, this is not the normal way to save one's Win Mail data, but the first time it did work... although with very minor corruption, as well.)
 
.


Edited by Upbloat, 08 June 2015 - 04:42 PM.
moved from Windows 7


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#2 coxchris

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Posted 08 June 2015 - 05:21 PM

If you still have Windows Mail Data intact you can export the .eml files and import the folders 

 

http://www.sevenforums.com/tutorials/116162-windows-live-mail-export-import-email-messages.html

 

try that first and let me know 


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#3 Upbloat

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Posted 08 June 2015 - 09:10 PM

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I think you are a brave man to tackle this one, Coxchris; when I opened the link, I sensed there was a way out, so for the very least, thank you for providing hope.

 

The instructions were for Windows Live Mail, as you know, and hopefully the outlined steps should work with Windows Mail.

 

I do have the .EML files, having transferred them to an external drive (as "Local Folders," from my Vista computer's C drive). The main ones I'm hoping to reactivate are in the subfolders "Inbox" and "Sent Items."

 

(As a note, I also have three "oeaccount" files in this folder, such as "account{CBC5AE4F-49A9-418F-8C6E-2C284BE64970}.oeaccount" - in case they are relevant.)

 

I went through the steps and created the "New Folder" folder on my desktop under the "Export" instructions. I then went to Import > Messages > (Select Program) Microsoft Windows Mail 7"; the next window required me to "Browse" for the "Location of Messages," where I thereby selected "New Folder" from the desktop. As a first experimental step, I selected "Inbox" from the "Local Folders" directory. I got the "Import Complete" message, as a result.

 

When I went into Windows Mail, "Inbox" was empty, which I suppose shouldn't be a surprise (although I would have loved for the messages to appear in Inbox, as I think had happened in the past), but there was a folder called "Imported Folder" with an "Inbox" sub-folder. The "From" and "Subject" columns within this "Inbox" were blank, and the "Received" column showed today's date and all at the same time.

 

So it didn't work, unfortunately, at least not the way I interpreted the instructions.

 

The problem may be that the instructions pertain to a functional Windows Mail, or that slightly different animal, Windows Live Mail. In other words, as I understood, it assumes the messages are already there to be controlled and exported.

 

In Step 10 of Method One, we are told to go to "Storage Folders," and if not there, to click on "View" for the Storage folders toolbar... but there is no such thing as "Storage Mail" In Windows Mail.

 

I also fooled around with "Method Two," and its "Restore" section. After navigating to where the email messages were saved, I tried to open one by selecting the Windows Mail program. That move directed me to Windows Mail with no opened mail.

 

I'm very lucky that you have elected to take on this case, Coxchris (wow, you have been lending your invaluable helping hand since 2007). If anyone can find a solution, I'm betting you will. If you have further suggestions (please!), I hope you can spell out what I need to do, because I fear what may be obvious to you will not be the case with a dimwit like me.

 

.


Edited by Upbloat, 08 June 2015 - 09:16 PM.


#4 coxchris

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Posted 10 June 2015 - 09:50 PM

I am running in the dark on this one since I dont use Windows Mail or Window Live Mail I have Outlook so let see if this helps

 

Right Click any .eml and hit Properties

 

In the Dialog box Click Change> Hit Windows Mail or Live and click Ok and hit apply. It should associate every .eml with WIndow mail and I believe Open with Notepad will work but this for individual files 

 

Did you need them imported I see you have your contacts? 


Edited by coxchris, 10 June 2015 - 09:51 PM.

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#5 Upbloat

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Posted 14 June 2015 - 05:48 PM

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Ah! I haven't bothered checking in since I noticed initial silence, but now I see you have not abandoned me. Thank you, Coxchris.

 

In the meantime, an update...

 

For the benefit of those who happen to be in the same fix as me, this link is basically the same as Coxchris kindly provided, but more to the point of WinMail rather than Windows Live Mail:

 

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html

 

I later realized that the  "oeaccount" files I had mentioned might have a purpose, so instead of copying the EML files only, I also threw these files in there. Well, that worked -- at least as far as being able to access the old data. The old data was no longer in the format, now mixed up in other folders (lots of new "Inbox" and other folders - a mess), but at least the information is there, and if one wishes to devote a few hours to clean up the mess, I suppose it would be possible to organize it all.

 

So this wound up working with my "test" Win 7 computer, but the new computer (which just arrived), that also has Win 7 Home Edition, threw a curve.

 

When I tried to put the files into the Windows Mail directory (the new computer is 64-bit, so I see there is a choice of directories, in Program Files, and Program Files (x86)), I was told the critical "WinMail.exe" could not make the trip, because... WinMail.exe was already there!

 

Although I have allowed my hidden files to be shown, there was no WinMail.exe. This was very weird.

 

I got around it by following the instructions on:

 

http://www.sevenforums.com/tutorials/5481-windows-mail.html

 

So I finally got the program to open up (in Program Files; the x86 alternative was not given an .EXE file), and I threw the old .EML and other information into C:\Users\username\AppData\Local\Microsoft\Windows Mail ... sure enough, I have a messy and convoluted representation of some of the letters from "Inbox" and "Sent." (Although I'm not sure if all made it.)

 

As much as I like Windows Mail (only because I'm used to it), I am now thinking, what if my new computer breaks down and I will not be able to retrieve the data? I'm figuring now that it may be wise to look for an alternative. This page suggests the other possibilities, and I'm considering Outlook Express (only because I have an old "Office" CD), or "Thunderbird" -- neither of which, based on my limited exposure -- I'm especially fond of, but I'm worried about making the transition for the future if need be, and perhaps these will prove to be more cooperative. 

 

(Something called OE Classic makes an argument for being the most headache-free, but they reportedly place ads in your e-mails, unless one opts to buy the thing.)

 

 

Thank you for lending me your valuable expertise and for helping me, Coxchris; you are a gentleman, and I appreciated your efforts very much.

 

.



#6 coxchris

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Posted 14 June 2015 - 09:44 PM

Not quite sure what your doing but I will do my best as what I understand correctly up to this point 

 

You have a email address that you have connected to windows Mail or Windows Live Mail 

How is it connected is it connected by POP3 or IMAP as the sending and receiving aspect?

 

Pop3 pulls and downloads mail and keeps it in the mail sever which means that any mail that you pull down into your windows mail will still be there. Assuming you can get into the web interface 

 

IMAP: automatically syncs with your email client. when your in IMAP its sync with the sever so if you delete the  message in email client then you deleted the message on the sever

 

Exchange: Centralize email sever (domain,company) computer  

 

Email clients: Windows Mail or Windows Live Mail or Outlook or Thunderbird. An email client program to download your email from those two protocols in a convenient location without the need to login to your web interface every 5 minutes

 

Yes there are alternatives email clients I have outlook and I have heard of Thunderbird but I would be very content with OE classic. I only trust brand names. Trust issues with malware 

 

Do you have a .edu address or a school that partners with Microsoft.

 

I believe if you have a edu address and your school does partner with Microsoft  you can get a Office 365 subscription for free or half off or discount. Any edu address Amazon Prime benefits for 6 months +40 per year afterwords

 

I have a gmail account that is connected to a Microsoft outlook and I use that for all personal + work data+ school data. 

 

It is my pleasure I don't quite understand what your main goal is so this post is to see if I am understanding your question. 


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#7 Upbloat

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Posted 21 June 2015 - 12:26 AM

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How very nice to hear from you again, Coxchris! Please forgive me for not replying earlier, having discovered your response only now.

 

It was extremely kind of you to go through the trouble of providing your explanations. (POP3 happens to apply to me, simply because you asked. You had also asked whether I have an .EDU address, and the answer happens to be no.)

 

I am so sorry I was not clear about my goal. It was simply this: since my computer crashed, I was desperately trying to salvage the data on my WinMail (not having had the luxury of exporting said mail, naturally. I am an expert on lack of foresight). I had hoped to get my data to approximate as closely as possible how my folders appeared, particularly "Inbox" and "Sent," I initially was hoping for a simple WInMail to WinMail transfer, but I then thought if my new computer crashes and I need to (once again) go through the same troublesome procedure, I might as well shift to Outlook (not "Outlook Express," as I had erroneously written) - since I had a CD to install Office. I succeeded in salvaging the old data by managing to get WinMail to function again in Win 7 (which was difficult with the new computer, as opposed to my "test" computer with Win7), and by simply copying and pasting the EML and other files from my old directory. By doing some reading, I managed to get at least some of my data into Outlook's Inbox and Sent box, as well.

 

So my goal has been addressed, albeit in a messy way. You have been most generous and helpful, and I thank you sincerely for spending your valuable time on my problem.

 

.


Edited by Upbloat, 21 June 2015 - 12:27 AM.


#8 coxchris

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Posted 27 June 2015 - 10:15 PM

It was my pleasure Happy Computing :)

 

Sorry I was on vacation at Disneyland 


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