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Help with Advanced Startup Option

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#1 Nykare


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Posted 08 June 2015 - 05:43 AM

Hi, I have a problem with Windows 8.1.


I have used 'Advanced Startup Option' and 'System Restore' a few weeks ago and everything worked fine.


Yesterday, I tried to log in to Windows and typed password and Windows said the password is incorrect. Hence, I now cannot log in to my computer.


I tried to use 'Safe mode', so I have pressed 'Shift' + 'Restart' (from this log in screen) to enter 'Advanced Startup Option' menu. There I can navigate through menu, but when I get to the screen where I want to use 'System Restore' or 'System Refresh' or even start computer in 'Safe mode' or 'Debugging mode', the system reboots itself and I am back to my login screen where password doesn't work.


Has anyone any idea why is that and how to correct this? Thank you very much for your help!


P.S. I don't have access to the web on this particular computer.

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#2 Nykare

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Posted 08 June 2015 - 06:05 AM

I have solved the problem - I have copied recovery files from my other computer and somehow used them in this computer. Thanks anyway.

#3 usasma


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Posted 08 June 2015 - 03:32 PM

I'm glad to hear that you solved this yourself.

Thanks for letting us know!

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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