Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Event critical errors


  • Please log in to reply
13 replies to this topic

#1 docfxit

docfxit

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 08 June 2015 - 12:54 AM

Could someone please help resolve critical and errors in event viewer.  Something is locking up my laptop for minuets when it comes out of sleep mode.  This is has a 2.6ghtz CPU with an SSD.  It should boot up quickly.  Running Win7 32bit.

 

I have run MiniToolBox to come up with some clues.

 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Gary (administrator) on 07-06-2015 at 22:34:03
Running from "C:\Dnload\SpywareRemovers"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: 20E2CTO1WW Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/07/2015 09:26:57 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.

Error: (06/07/2015 09:01:13 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.

Error: (06/07/2015 08:10:28 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.

Error: (06/07/2015 07:02:21 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.

Error: (06/07/2015 05:16:34 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.

Error: (06/07/2015 05:00:13 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.

Error: (06/07/2015 04:58:25 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Installed Lenovo System Update.). Additional information: 0x80070005.

Error: (06/07/2015 04:52:32 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.

Error: (06/07/2015 04:50:44 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Installed Lenovo System Update.). Additional information: 0x80070005.

Error: (06/07/2015 04:43:18 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.


System errors:
=============
Error: (06/07/2015 10:19:06 PM) (Source: DCOM) (User: )
Description: {FFF2D28F-E4EE-44D9-8104-8E71556757F6}

Error: (06/07/2015 10:16:29 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.168.164.
The computer with the IP address 192.168.168.28 did not allow the name to be claimed by
this computer.

Error: (06/07/2015 09:50:53 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{835BD3C2-54AA-4823-A0F5-F378012F562D}.
The backup browser is stopping.

Error: (06/07/2015 09:24:41 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%%1058

Error: (06/07/2015 09:24:38 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (06/07/2015 08:58:56 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%%1058

Error: (06/07/2015 08:58:54 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (06/07/2015 08:45:58 PM) (Source: Service Control Manager) (User: )
Description: Detected circular dependencies demand starting TrueVector Internet Monitor. Check the service dependency tree.

Error: (06/07/2015 08:45:58 PM) (Source: Service Control Manager) (User: )
Description: Detected circular dependencies demand starting TrueVector Internet Monitor. Check the service dependency tree.

Error: (06/07/2015 08:45:56 PM) (Source: Service Control Manager) (User: )
Description: Detected circular dependencies demand starting TrueVector Internet Monitor. Check the service dependency tree.


Microsoft Office Sessions:
=========================
Error: (06/07/2015 09:26:57 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (06/07/2015 09:01:13 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (06/07/2015 08:10:28 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (06/07/2015 07:02:21 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (06/07/2015 05:16:34 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (06/07/2015 05:00:13 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (06/07/2015 04:58:25 PM) (Source: System Restore)(User: )
Description: Installed Lenovo System Update.0x80070005

Error: (06/07/2015 04:52:32 PM) (Source: IntelDalJhi)(User: )
Description:

Error: (06/07/2015 04:50:44 PM) (Source: System Restore)(User: )
Description: Installed Lenovo System Update.0x80070005

Error: (06/07/2015 04:43:18 PM) (Source: IntelDalJhi)(User: )
Description:


CodeIntegrity Errors:
===================================
  Date: 2015-05-28 17:26:06.658
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-14 09:04:26.832
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

7-Zip 9.22beta (HKLM\...\7-Zip) (Version:  - )
AboutTime (HKLM\...\AboutTime_is1) (Version:  - )
Absolute Uninstaller 5.3.1.20 (HKLM\...\Absolute Uninstaller) (Version: 5.3.1.20 - Glarysoft Ltd)
Adobe Acrobat XI Pro (HKLM\...\{AC76BA86-1033-FFFF-7760-000000000006}) (Version: 11.0.11 - Adobe Systems)
Adobe AIR (HKLM\...\{34927EBC-98D4-4D53-98BE-510DF5999F50}) (Version: 17.0.0.172 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 17.0.0.172 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM\...\Adobe Shockwave Player) (Version: 12.1.8.158 - Adobe Systems, Inc.)
Altap Salamander 3.06 (x86) (HKLM\...\Altap Salamander 3.06 (x86)) (Version: 3.06 - ALTAP)
AnyTime Organizer (HKLM\...\AnyTime Organizer) (Version: 14.1 - Individual Software, Inc)
AutoIt Debugger 0.47.0 (HKLM\...\AutoIt Debugger) (Version: 0.47.0 - Essential Software)
AutoIt v3.3.12.0 (HKLM\...\AutoItv3) (Version: 3.3.12.0 - AutoIt Team)
AutoIt v3.3.13.19 (Beta) (HKLM\...\AutoItv3beta) (Version: 3.3.13.19 - AutoIt Team)
Bitdefender Antivirus Plus 2015 (HKLM\...\Bitdefender) (Version: 18.20.0.1429 - Bitdefender)
Bitvise SSH Server 6.24 (remove only) (HKLM\...\Bitvise SSH Server) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
ClipX (HKLM\...\ClipX) (Version:  - )
CM Update (ECU Rewrite) 6.27 (HKLM\...\{8074A668-4F17-4747-8448-6E34E8D2111F}) (Version:  - )
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
DAZzle (HKLM\...\DAZzle) (Version:  - )
DB Browser for SQLite (HKLM\...\SqliteBrowser3) (Version: 3.6.0 - oldsch00l)
Dolby Advanced Audio v2 (HKLM\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.8000.17 - Dolby Laboratories Inc)
Duplicate File Detective 5 (HKLM\...\{589BA752-DA17-4A78-A22D-9F884CD295C2}) (Version: 5.1.57 - Key Metric Software) Hidden
Duplicate File Detective 5 (HKLM\...\Duplicate File Detective 5 5.1.57) (Version: 5.1.57 - Key Metric Software)
DYMO Printable Postage (HKLM\...\Printable Postage.exe) (Version: 3.1 - Endicia Internet Postage)
EasyBCD 2.3 (HKLM\...\EasyBCD) (Version: 2.3 - NeoSmart Technologies)
ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version:  - Lars Hederer)
eSupport UndeletePlus 3.0.6.303 (HKLM\...\eSupport UndeletePlus_is1) (Version:  - Copyright © 2011 eSupport.com • All Rights Reserved)
Event Log Explorer 4.4 (HKLM\...\Event Log Explorer_is1) (Version: 4.4 - FSPro Labs)
FileHippo.com Update Checker (HKLM\...\FileHippo.com) (Version:  - )
Firebird 2.5.4.26856 (Win32) (HKLM\...\FBDBServer_2_5_is1) (Version: 2.5.4.26856 - Firebird Project)
FlashGet3.7 (HKLM\...\FlashGet3.7) (Version: 3.7.0.1220 - http://www.FlashGet.com)
FreeUndelete 2.1.36867.1 (HKLM\...\{0F5ADA2F-C0B2-4AD6-8FF7-7DFA9D6B4CBA}) (Version: 2.1.36867.1 - Recoveronix)
FYZip 1.00 (HKLM\...\FYZip) (Version: 1.00 - TightRope Interactive)
Google Earth Pro (HKLM\...\{5BAA8884-F661-464B-B5B2-5C6C632BFC21}) (Version: 7.1.4.1529 - Google)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
HDS PC Ver.3.012 (HKLM\...\{0A034D16-D6D4-4928-86F3-71EF17F28A07}) (Version:  - )
HFL (HFT) Control Unit Update (HKLM\...\{8577FA07-CDAE-4CAF-B434-CD6A9A461B31}) (Version: 2.001.0000 - Johnson Controls Inc)
HotKeyBind 1.2 (HKLM\...\HotKeyBind_is1) (Version: 1.2 - Marco Barisione)
HP Officejet 6500 E710n-z Basic Device Software (HKLM\...\{BF268FE5-FBA8-4A62-A4D1-705BA808C80A}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Officejet 6500 E710n-z Help (HKLM\...\{130E5108-547F-4482-91EE-F45C784E08C7}) (Version: 140.0.2.2 - Hewlett Packard)
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
IBM System i Access for Windows V6R1M0 (HKLM\...\{164EB883-354E-4290-AD76-67CEE65403A3}) (Version: 06.01.0800 - IBM)
IconSaver (HKLM\...\IconSaver) (Version:  - )
ImgBurn (HKLM\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Inst5676 (HKLM\...\{51FF39DB-46DA-4B9E-ABD7-524681EC75F1}) (Version: 8.01.42 - Softex Inc.) Hidden
Integrated Camera (HKLM\...\Sunplus SPUVCb) (Version: 3.4.7.36 - SunplusIT)
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.38.1036 - Intel Corporation)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 19.5 - Intel)
Intel® Processor Graphics (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4029 - Intel Corporation)
Intel® Wireless Bluetooth®(patch version 17.1.1512.771) (HKLM\...\{302600C1-6BDF-4FD1-1501-148929CC1385}) (Version: 17.1.1501.0514 - Intel Corporation)
Intel® Driver Update Utility (HKLM\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
Intel® PROSet/Wireless Software (HKLM\...\{6024b2f8-b4f7-478b-a976-ff14adb0554d}) (Version: 17.16.1 - Intel Corporation)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.45.14 - Oracle Corporation) Hidden
Laplink PCmover Professional (HKLM\...\{51109D80-F344-49DE-9BEE-4292A6CE6279}) (Version: 8.20.636 - Laplink Software, Inc.)
Lenovo Auto Scroll Utility (HKLM\...\LenovoAutoScrollUtility) (Version: 2.13 - )
Lenovo Fingerprint Manager Pro 8.01.42 (HKLM\...\{F4E57F49-84B4-4CF2-B0A1-8CA1752BDF7E}) (Version: 8.01.42 - Lenovo)
Lenovo Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.67.10.07 - )
Lenovo QuickDisplay (HKLM\...\{5714CEC0-E512-4D9A-AEC4-FC377EB21512}) (Version: 1.2.11.0 - Lenovo Group Limited)
Lenovo System Update (HKLM\...\{25C64847-B900-48AD-A164-1B4F9B774650}) (Version: 5.06.0034 - Lenovo)
LibreOffice 4.4.3.2 (HKLM\...\{A651A592-2F6C-4D66-AEA8-9BFE4B61BCB3}) (Version: 4.4.3.2 - The Document Foundation)
LookDisk version 6.0 (HKLM\...\{9F2FBE99-AD71-4E0C-ACB1-2B681A5D83BF}_is1) (Version: 6.0 - Vincenzo Iuorno)
Macrium Reflect Free Edition (HKLM\...\{967C1C72-E5D1-4A80-B9A1-F14DF9D97C47}) (Version: 5.3.7299 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 5.3 - Paramount Software (UK) Ltd.)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Metric Collection SDK (HKLM\...\{DDAA788F-52E6-44EA-ADB8-92837B11BF26}) (Version: 1.1.0005.00 - Lenovo Group Limited) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version:  - )
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version:  - )
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
MiniTool Partition Wizard Free 9.0 (HKLM\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version:  - MiniTool Solution Ltd.)
Moffsoft Calculator 2 (HKLM\...\MoffCalc2_is1) (Version: 2.1.1 - Moffsoft)
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 38.0.5 - Mozilla)
MPC-HC 1.7.8 (HKLM\...\{2624B969-7135-4EB1-B0F6-2D8C397B45F7}_is1) (Version: 1.7.8 - MPC-HC Team)
MSI to redistribute MS VS2005 CRT libraries (HKLM\...\{A8D93648-9F7F-407D-915C-62044644C3DA}) (Version:  - )
NirSoft BlueScreenView (HKLM\...\NirSoft BlueScreenView) (Version:  - )
Notepad++ (HKLM\...\Notepad++) (Version: 6.7.5 - Notepad++ Team)
NoteTab Light 7 (Remove only) (HKLM\...\NoteTab Light 7_is1) (Version: 7.2 - Fookes Holding Ltd)
NVIDIA Graphics Driver 345.20 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 345.20 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation)
NVIDIA WMI 2.19.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVWMI) (Version: 2.19.0 - NVIDIA Corporation)
On Screen Display (HKLM\...\OnScreenDisplay) (Version: 8.51.01 - )
Oracle VM VirtualBox 4.3.12 (HKLM\...\{D90E08B8-E7BB-4D29-8249-8670D4CC24BD}) (Version: 4.3.12 - Oracle Corporation)
pdfFactory Pro (HKLM\...\pdfFactory Pro) (Version: 5.05 - FinePrint Software, LLC)
Pegasus Mail (HKLM\...\Pegasus Mail) (Version:  - David Harris)
Pegasus Mail HTML Renderer 2.4.7.2 (HKLM\...\{A9F5E1E1-1281-4862-90B4-6CF8E6AF83CE}_is1) (Version:  - Micha's Midnight Manufacture)
Power Manager (HKLM\...\{DAC01CEE-5BAE-42D5-81FC-B687E84E8405}) (Version: 6.67.4 - Lenovo Group Limited)
PTDD Partition Table Doctor 3.5 (HKLM\...\{A35F88E5-A813-400C-AB99-09F5F5CDD2EC}) (Version: 3.50.0000 - PTDD Group)
QuickBooks (HKLM\...\{424104AD-BEC6-441D-ADE9-F6662FEEA4BA}) (Version: 24.0.4008.2403 - Intuit Inc.) Hidden
QuickBooks Premier: Accountant Edition 2014 (HKLM\...\{48DCE40F-BD78-4EEA-B810-6F371716A5DD}) (Version: 24.0.4008.2403 - Intuit Inc.)
QuickBooks_VC10_Debug (HKLM\...\{2421E8FE-AE35-493A-94F5-66307E006ECF}) (Version: 1.00.0000 - Intuit Inc.)
RamDisk Plus 11.8 (HKLM\...\{D96E4F17-2635-4CBD-9308-F99228929C41}) (Version: 11.8.1301 - SuperSpeed LLC)
Realtek Card Reader (HKLM\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.370.70 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7383 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.52 - Piriform)
Registry Trash Keys Finder (Freeware) (HKLM\...\Registry Trash Keys Finder) (Version: 3.9.3.0 - SNC)
Remind-Me (HKLM\...\Remind-Me) (Version:  - Beiley Software)
Revo Uninstaller Pro 3.1.2 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.2 - VS Revo Group, Ltd.)
RPM Select 6.0.0.362 (HKLM\...\{22AEBB42-0993-11D4-B43D-00A0C9E3CFC3}_is1) (Version: 6.0.0.362 - Brooks Internet Software, Inc.)
Sandboxie 4.18 (32-bit) (HKLM\...\Sandboxie) (Version: 4.18 - Sandboxie Holdings, LLC)
ScanTool (HKLM\...\{BD4C5764-0DAF-4721-AF6E-6E556EA6E60A}) (Version: 9.1.1 - )
SciTE4AutoIt3 14.801.2025.0 (HKLM\...\SciTE4AutoIt3) (Version: 14.801.2025.0 - Jos van der Zande)
Secunia PSI (3.0.0.9016) (HKLM\...\Secunia PSI) (Version: 3.0.0.9016 - Secunia)
Skype Click to Call (HKLM\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.4 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.4.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
SpeedFan (remove only) (HKLM\...\SpeedFan) (Version:  - )
Spell Catcher Plus 3.10.2a9 Build #2174 (HKLM\...\Spell Catcher Plus) (Version: 3.10.2a9 Build #2174 - Rainmaker Research)
SPX (HKLM\...\{AF5C20A3-FA5E-49B7-A4C4-54643992FC2C}) (Version: 3.01.37 - SPX) Hidden
SPX MVCI 3.01.37 (HKLM\...\InstallShield_{AF5C20A3-FA5E-49B7-A4C4-54643992FC2C}) (Version: 3.01.37 - SPX)
Start Menu X version 5.44 (HKLM\...\{3E494002-985C-4908-B72C-5B4DD15BE090}_is1) (Version: 5.44 - OrdinarySoft)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version:  - )
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 18.1.27.26 - Synaptics Incorporated)
Synaptics WBF DDK 5011 (HKLM\...\{14ED7351-CCBE-404E-A0B2-1978E40EB068}) (Version: 4.5.285.0 - )
Synaptics WBF DDK 5011 (HKLM\...\{6A1F1746-4168-496A-9A38-35448DB0DAE6}) (Version: 4.5.285.0 - Synaptics)
Take Command 17.0 (HKLM\...\{53B39576-3A53-4CC7-8BE7-27CA03629BF4}) (Version: 17.00.77 - JP Software)
TeamViewer 10 (HKLM\...\TeamViewer) (Version: 10.0.42849 - TeamViewer)
ThinkVantage Active Protection System (HKLM\...\{46A84694-59EC-48F0-964C-7E76E9F8A2ED}) (Version: 1.80.03.00 - Lenovo)
TN33 PCSC Driver Stack 1.0 (HKLM\...\TN33PCSCDriver_is1) (Version: 1.0.0.0 - TOPPAN FORMS CO.,LTD.)
Total Uninstall 6.13.0 (HKLM\...\Total Uninstall 6_is1) (Version: 6.13.0 - Gavrila Martau)
TreeSize Free V3.2.1 (HKLM\...\TreeSize Free_is1) (Version: 3.2.1 - JAM Software)
Trillian (HKLM\...\Trillian) (Version:  - Cerulean Studios, LLC)
TurboTax 2014 (HKLM\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TurboTax 2014 wcaiper (HKLM\...\{1DA203D2-46E4-4B19-B7F2-72DAC2835A07}) (Version: 014.000.1306 - Intuit Inc.) Hidden
TurboTax 2014 WinPerFedFormset (HKLM\...\{35EEDA1E-9D45-4580-8554-734F45D48A73}) (Version: 014.000.1881 - Intuit Inc.) Hidden
TurboTax 2014 WinPerReleaseEngine (HKLM\...\{F2283AA1-869C-4497-8F18-09E36C67A014}) (Version: 014.000.0477 - Intuit Inc.) Hidden
TurboTax 2014 WinPerTaxSupport (HKLM\...\{5FB042CB-B08A-481E-B076-DC6D0FEB0595}) (Version: 014.000.0212 - Intuit Inc.) Hidden
TurboTax 2014 wrapper (HKLM\...\{F5890CC6-26B7-481E-A90E-ACE938AD294F}) (Version: 014.000.0109 - Intuit Inc.) Hidden
Tweaking.com - Windows Repair (HKLM\...\Tweaking.com - Windows Repair) (Version: 3.2.0 - Tweaking.com)
UltraCompare (HKLM\...\{11EF223E-CCCB-4BCC-918D-EA4E59FD05EF}) (Version: 15.00.1006 - IDM Computer Solutions, Inc.) Hidden
UltraCompare (HKLM\...\InstallShield_{11EF223E-CCCB-4BCC-918D-EA4E59FD05EF}) (Version: 15.00.1006 - IDM Computer Solutions, Inc.)
UltraEdit (HKLM\...\InstallShield_{635A6AF2-63AF-4C1C-AF57-BDC8AF6D397D}) (Version: 21.30.1006 - IDM Computer Solutions, Inc.)
UltraVnc (HKLM\...\Ultravnc2_is1) (Version: 1.2.0.5 - uvnc bvba)
Unknown Device Identifier 8.00 (HKLM\...\Unknown Device Identifier_is1) (Version:  - Huntersoft)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
VirtualCloneDrive (HKLM\...\VirtualCloneDrive) (Version: 5.4.7.0 - Elaborate Bytes)
VuePrint (HKLM\...\VuePrint) (Version:  - )
VueScan x32 (HKLM\...\VueScan x32) (Version:  - )
WinCheat 1.7 (HKLM\...\{6D4EC860-4311-48EF-9E54-656882F8DA77}) (Version: 1.7.4680 - Alin Constantin)
Window Detective (HKLM\...\Window Detective_is1) (Version: 3.2.1 - )
WinID (HKLM\...\WinID) (Version: 3.1 - www.dennisbabkin.com)
WinMerge 2.14.0 (HKLM\...\WinMerge_is1) (Version: 2.14.0 - Thingamahoochie Software)
WinSnap (HKLM\...\WinSnap) (Version: 4.5.5 - NTWind Software)
Winspector (HKLM\...\Winspector - Ultimate Windows Spy Utility_is1) (Version:  - GipsySoft.com)
WordPerfect Office X7 - Common Files (HKLM\...\{6CDCEC53-AB50-4C02-A4BA-D158B773775D}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Common Files English (HKLM\...\{2CE76FE3-7450-4236-8BFC-F0C54776C278}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - IPM TBYB (HKLM\...\{FB394C2D-1059-4F94-B57F-B118D53CD134}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Lightning Files (HKLM\...\{5592E1D8-4120-4382-A33B-851F9D8555F8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Lightning Files English (HKLM\...\{A40DE737-F83F-420D-8538-67503B3D6FAF}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Oxford (HKLM\...\{A05A9AA4-47FC-4129-A136-943392F9CF24}) (Version: 17.1 - Corel Corporation) Hidden
WordPerfect Office X7 - Presentations Files (HKLM\...\{25CD143B-C6D3-451A-9171-D10B79024DA3}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Presentations Files English (HKLM\...\{613E0552-0ED4-4C0C-A490-97874945B03B}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Quattro Pro Files (HKLM\...\{DC9446F7-A459-48E0-A392-7CA1F6DDB445}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Quattro Pro Files English (HKLM\...\{ABCFB24D-9DAE-4131-B7DC-F3CF98CA08EF}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Setup Files (HKLM\...\{64A329FC-D1B2-4354-922D-21F7EC777E10}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - System Files (HKLM\...\{03CF7E84-3BA1-4AF3-9C0A-91651042301D}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WordPerfect Files (HKLM\...\{6F671CD6-781C-4B81-92AA-62A723CDFCF8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WordPerfect Files English (HKLM\...\{C6BD6E08-E687-4D63-BBF1-ADFD1B9A2CC8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WT (HKLM\...\{56E50D72-9986-4AFF-80B2-6C3DAEB0A17D}) (Version: 17.0 -  Corel Corporation) Hidden
WordPerfect Office X7 (HKLM\...\_{64A329FC-D1B2-4354-922D-21F7EC777E10}) (Version: 17.0.0.366 - Corel Corporation)
XWinSpector version 1.0 (HKLM\...\{A0CA64DA-36A6-467C-BD6C-AB7945767C2A}_is1) (Version: 1.0 - Tricolici)
ZoneAlarm Pro (HKLM\...\ZoneAlarm Pro) (Version: 13.4.261.000 - Check Point)
ZoneAlarm Security (HKLM\...\{2CA0E349-C81F-44B7-927A-E27A9C2E7844}) (Version: 13.4.261.000 - Check Point Software Technologies Ltd.) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 2543.96 MB
Available physical RAM: 1452.08 MB
Total Pagefile: 5087.93 MB
Available Pagefile: 3297.32 MB
Total Virtual: 2047.88 MB
Available Virtual: 1936.42 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:235.12 GB) (Free:81.31 GB) NTFS
3 Drive g: (Backup) (Fixed) (Total:211.91 GB) (Free:109.93 GB) NTFS
4 Drive r: (RamDisk) (Fixed) (Total:0.96 GB) (Free:0.77 GB) NTFS

========================= Users: ========================================

User accounts for \\DOCFXITLT

Administrator            Gary                     Guest                    
QBDataServiceUser24      SCANS                    


**** End of log ****
 

Thank you,

 

Docfxit



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:14 AM

Posted 08 June 2015 - 05:07 AM

Let's start with the Intel stuff that's in the Application log file.

The Intel® Dynamic Application Loader Host Interface Service most likely belongs to the Intel Management Engine software on your system.

Please download a fresh copy from the system manufacturer's website, then uninstall the current copy and install the freshly downloaded copy.

 

If that doesn't fix it, then please provide these 2 sets of reports:

 

1)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

 

2)  Even though you're not reporting BSOD's, please provide this information so we can provide a complete analysis:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 hamluis

hamluis

    Moderator


  • Moderator
  • 55,550 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:14 PM

Posted 08 June 2015 - 11:56 AM

Registry Trash Keys Finder

 

http://www.trashreg.com/rtkf_eng.html

 

BC does not support the use of "registry cleaners/optimizers", see Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494.

 

http://en.wikipedia.org/wiki/Registry_cleaner

 

Louis



#4 docfxit

docfxit
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 11 June 2015 - 07:32 PM

Thank you for looking at this:

 

Attached File  adminEventsDocfxit2015-06-09.zip   141.04KB   1 downloads

Attached File  SysnativeFileCollectionApp.zip   312KB   1 downloads

Attached File  PerfmonDocfxit2015-06-11.zip   164.29KB   1 downloads

 

· OS - Windows 7
· x86 (32-bit)
· What was original installed OS on system?
Win7
· The OS  full retail version
· Age of system (hardware)
New
· Age of OS installation
The OS was originally installed on another system.  I moved the hard drive to this system.

· CPU
· Video Card
NVIDIA Quadro K620M
· MotherBoard - (This is a laptop)
· Power Supply - brand & wattage (This is a laptop)

· System Manufacturer
Lenovo
· Exact model number (if laptop, check label on bottom)
W550s
· Laptop

 

 

Thank you,

 

Docfxit



#5 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:14 AM

Posted 12 June 2015 - 04:41 PM

Starting with the Admin log file:

- I see some issues with system firmware.  Please update your BIOS/UEFI

- Issues with the Intel Management Engine Interface.  Please download a fresh copy, uninstall the current copy, and then install the freshly downloaded copy.

- Lot's of DNS issues. 

Have you scanned your system for malware? 

Have you checked to see if your router's DNS could have been hijacked?  Here's a free checker: https://campaigns.f-secure.com/router-checker/

 

In the perfmon report I count at least 6 networking devices that are disabled.  Did you do this deliberately?  If so, why?

Please uninstall Daemon Tools using this canned speech:
 

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html

 

Available system memory is low - which causes excessive paging.  Since the paging is done from the hard disk/SSD, it slows the system down.

You either have too many things running at once, or too little system memory (RAM).

The systeminfo.txt file reports this for RAM:

 

Total Physical Memory:     2,544 MB
Available Physical Memory: 501 MB

You should add memory to the system (if it's able to be upgraded).  While waiting to upgrade the memory, please only use one program at a time - closing other programs before opening another.

BUT!!!  There appears to be a problem here.  The MSINFO32 report shows 8 gB of RAM installed.  Something is eating up over 5 gB of the RAM!!!

 

There was a problem with a service related to .NET v4.  I'd suggest uninstalling it and installing a fresh copy in order to be sure that this problem isn't what's causing your issues.

 

Only 243 Windows Updates installed.  Most systems have over 300.  Please visit Windows Update and get ALL available updates.  It may take multiple trips in order to get them all - keep checking until it says that there's none available.

 

Zone Alarm is present in the memory dump.  Please uninstall it immediately as it's known to cause problems in some Windows systems.  Make sure that the Windows Firewall is turned on and another antivirus is used to protect the system.

 

Bitdefender is also implicated in the memory dump.  Please uninstall it also.

Depending on what components were installed, it may have been a conflict between Bitdefender and ZoneAlarm that caused a problem for the system.

Should you decide to try Bitdefender again, please be sure to use a freshly downloaded copy.

 

This was a Driver Verifier enabled memory dump.  Please ensure that Driver Verifier is turned off.  To do this, open up verifier.exe and select "Delete existing settings", then click on "Finish" and reboot for the settings to take effect.

 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

giveio.sys                  Wed Apr  3 22:33:25 1996 (316334F5)
ADC Analyzer/SwiftForth/Disspy - ?SpeedFan?}Info only (
http://www.carrona.org/drivers/driver.php?id=giveio.sys
 
PxHelp20.sys                Mon Apr 25 15:48:02 2005 (426D4972)
Sonic CD/DVD driver (used by many different CD/DVD programs)}http://www.carrona.org/pxhelp20.html lists some of the programs that it's used in.
http://www.carrona.org/drivers/driver.php?id=PxHelp20.sys
 
SscRdCls.sys                Fri Nov 16 14:58:36 2007 (473DF66C)
RamDisk/RamDisk Plus}http://www.superspeed.com/servers/support.php
http://www.carrona.org/drivers/driver.php?id=SscRdCls.sys
 


Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Tue Jun  9 15:35:54.892 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060915-20358-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Built by: [B]7601[/B].18839.x86fre.win7sp1_gdr.150427-0707
System Uptime:[B]1 days 15:11:47.751[/B]
*** WARNING: Unable to verify timestamp for bdselfpr.sys
*** ERROR: Module load completed but symbols could not be loaded for bdselfpr.sys
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by :[B]bdselfpr.sys ( bdselfpr+8bd6 )[/B]
BugCheck [B]C4, {f6, 11d8, 8be0e030, 8eea3bd6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 000000f6, Referencing user handle as KernelMode.
Arg2: 000011d8, Handle value being referenced.
Arg3: 8be0e030, Address of the current process.
Arg4: 8eea3bd6, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME:  WmiPrvSE.exe
FAILURE_BUCKET_ID: [B]0xc4_f6_VRF_bdselfpr+8bd6[/B]
CPUID:        "Intel(R) Core(TM) i7-5600U CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  Manufacturer                  LENOVO
  Product Name                  20E2CTO1WW
  BIOS Version                  N11ET31W (1.07 )
  BIOS Release Date             03/19/2015
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Tue Jun  9 15:35:54.892 2015 (UTC - 4:00)**************************
[COLOR=RED][B]giveio.sys                  Wed Apr  3 22:33:25 1996 (316334F5)[/B][/COLOR]
[COLOR=RED][B]PxHelp20.sys                Mon Apr 25 15:48:02 2005 (426D4972)[/B][/COLOR]
[COLOR=RED][B]SscRdCls.sys                Fri Nov 16 14:58:36 2007 (473DF66C)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
DozeHDD.sys                 Mon Oct 24 06:10:06 2011 (4EA5397E)
bdfwfpf.sys                 Mon Oct 29 08:23:15 2012 (508E7533)
speedfan.sys                Sat Dec 29 15:59:33 2012 (50DF59B5)
ElbyCDIO.sys                Mon Mar  4 04:21:45 2013 (513467A9)
omnismi.sys                 Tue Mar 26 21:42:50 2013 (51524E9A)
Tppwr32v.sys                Wed Apr 17 08:13:57 2013 (516E9205)
VClone.sys                  Wed Jul 24 11:03:04 2013 (51EFECA8)
bdselfpr.sys                Thu Jul 25 12:07:59 2013 (51F14D5F)
iaStorA.sys                 Fri Nov 15 15:00:10 2013 (52867D4A)
iaStorF.sys                 Fri Nov 15 15:00:12 2013 (52867D4C)
VBoxNetFlt.sys              Fri May 16 09:24:46 2014 (5376119E)
VBoxUSBMon.sys              Fri May 16 09:24:47 2014 (5376119F)
VBoxDrv.sys                 Fri May 16 09:25:38 2014 (537611D2)
SscRdBus.sys                Sun Jul 20 15:09:33 2014 (53CC13ED)
pssnap.sys                  Mon Jul 21 07:28:02 2014 (53CCF942)
SPUVCbv.sys                 Thu Sep  4 03:06:45 2014 (54080F85)
ApsHM86.sys                 Thu Sep 18 00:56:45 2014 (541A660D)
Apsx86.sys                  Thu Sep 18 01:03:14 2014 (541A6792)
trufos.sys                  Sat Oct 11 05:00:48 2014 (5438F1C0)
vsdatant.sys                Tue Oct 21 02:41:00 2014 (5445FFFC)
iusb3hub.sys                Thu Oct 30 06:04:40 2014 (54520D38)
iusb3xhc.sys                Thu Oct 30 06:04:42 2014 (54520D3A)
iusb3hcs.sys                Thu Oct 30 06:06:36 2014 (54520DAC)
RTKVHDA.sys                 Tue Nov 11 07:38:53 2014 (5462035D)
RtsPer.sys                  Fri Dec  5 02:40:36 2014 (54816174)
btmaux.sys                  Wed Dec 17 09:14:48 2014 (54918FD8)
btmhsf.sys                  Sat Dec 27 12:39:11 2014 (549EEEBF)
avc3.sys                    Wed Jan 14 04:57:57 2015 (54B63DA5)
avchv.sys                   Fri Jan 23 08:52:42 2015 (54C2522A)
nvpciflt.sys                Wed Feb  4 13:54:43 2015 (54D26AF3)
nvlddmkm.sys                Wed Feb  4 14:01:00 2015 (54D26C6C)
gzflt.sys                   Tue Feb 24 09:52:29 2015 (54EC902D)
SynTP.sys                   Tue Mar 10 21:47:53 2015 (54FF9EC9)
Smb_driver_Intel.sys        Tue Mar 10 21:49:23 2015 (54FF9F23)
ibtusb.sys                  Thu Mar 19 20:37:28 2015 (550B6BC8)
Netwsn02.sys                Mon Apr 13 12:24:10 2015 (552BEDAA)
TeeDriver.sys               Tue Apr 21 23:56:31 2015 (55371BEF)
ibmpmdrv.sys                Wed Apr 22 03:51:30 2015 (55375302)
igdkmd32.sys                Fri May 22 12:54:16 2015 (555F5F38)
SbieDrv.sys                 Wed May 27 18:45:46 2015 (5566491A)
[/font]
http://www.carrona.org/drivers/driver.php?id=giveio.sys
http://www.carrona.org/drivers/driver.php?id=PxHelp20.sys
http://www.carrona.org/drivers/driver.php?id=SscRdCls.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=DozeHDD.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=omnismi.sys
http://www.carrona.org/drivers/driver.php?id=Tppwr32v.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=bdselfpr.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
SscRdBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=pssnap.sys
SPUVCbv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ApsHM86.sys
http://www.carrona.org/drivers/driver.php?id=Apsx86.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=vsdatant.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=RtsPer.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avchv.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
Netwsn02.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
TeeDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 docfxit

docfxit
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 20 June 2015 - 11:14 AM

Thank you very much for the great analysis on my system.

 

I have resolved a number of issues per your suggestions.  I will provide feedback on what I have done in detail on a later post.

 

I have one question right now.

 

On the driver SscRdCls.sys                Fri Nov 16 14:58:36 2007 (473DF66C)

That was marked in red and suggested it either be updated or removed.

I'd like to find out what the criteria is for marking a driver in red.

 

Is it known to cause problems?

Is it not designed for Win7?

Is it just old and should be re-compiled?

 

Thank you greatly for all your feedback,

 

Docfxit



#7 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:14 AM

Posted 22 June 2015 - 03:58 AM

The script looks for a couple of things before marking a driver in RED:

- that it's older than a certain date (this varies with each OS, but is generally a date prior to the latest Service Pack/Update) 

- it also scans for those that are known to cause BSOD's (those are listed in this page:  http://www.carrona.org/drivers/bsod_drivers.php )

- or it is marked in RED by the analyst in order to emphasize it.

 

In this case it was marked because It came out 4 years before SP1 was released for Win7, and came out 2 years before Win7 was released originally.

A full discussion of the reasons behind that date selection is beyond the scope of this post.  But, in general, drivers released before an OS stand a greater chance of containing incompatibilities (both known and not yet revealed) simply because they were built before the OS or it's Service Pack was released.


Edited by usasma, 22 June 2015 - 04:01 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 docfxit

docfxit
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 23 June 2015 - 12:53 PM

Thank you for the feedback.  I will try to get the developer to update the driver.

 

Thanks,

 

Docfxit



#9 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:14 AM

Posted 24 June 2015 - 06:32 AM

Just because the driver is older doesn't mean that it won't work.

The true test is to remove it to see if that fixes the problem.  If it does, then you can presume that it's a problem with the driver.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 docfxit

docfxit
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 03 July 2015 - 10:51 AM

 

Starting with the Admin log file:

- I see some issues with system firmware.  Please update your BIOS/UEFI

 

I can't find an later version of my BIOS.  This is what is instaled:

http://support.lenovo.com/us/en/downloads/ds102339

 

 

- Issues with the Intel Management Engine Interface.  Please download a fresh copy, uninstall the current copy, and then install the freshly downloaded copy.

 

I have updated Intel Management Engine Interface.

 

 

Have you scanned your system for malware?

 

I have scanned for malware with Malwarebytes (updated)  It found nothing.

 

 

Have you checked to see if your router's DNS could have been hijacked?  Here's a free checker: https://campaigns.f-secure.com/router-checker/

 

I have run the free checker.  It didn't find anything.

 

 

In the perfmon report I count at least 6 networking devices that are disabled.  Did you do this deliberately?  If so, why?

 

If I am using the WiFi I have the:

1. Local Area Connection Disabled.

2. Wireless Network Connection 4 Disabled.  Microsoft Virtual WiFi Miniport Adapter #2  (I don't know what this is for)

3. Bluetooth Network Connection 2 Disabled. 

 

That's all I see in Network Connections.  I did not do any other connections deliberately. 

 

 

Please uninstall Daemon Tools using this canned speech:

 

I have Uninstalled Daemon Tools.

 

 

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html

 

I have performed the procedures to make sure the drivers have been removed.

 

 

Available system memory is low - which causes excessive paging.  Since the paging is done from the hard disk/SSD, it slows the system down.

You either have too many things running at once, or too little system memory (RAM).

 

I have 8gb of memory.  I don't know why the main system memory is showing so low.  I would expect it to be about 3.42 GB usable.  It's showing 2.48 GB usable  It would be nice to find a program that would tell me what is taking up the remaining memory.  Please remember this is a 32byte OS so It can't use all 8gb.

 

For the unusable memory that the OS can't use I have installed a RAM disk.  I'm using that for:

Temp files

IE Cache

FF Cache

Spooler

Local Settings

 

 

Only 243 Windows Updates installed.  Most systems have over 300.  Please visit Windows Update and get ALL available updates.  It may take multiple trips in order to get them all - keep checking until it says that there's none available.

 

I have run Windows Updates a few times.  I did install one more update.  I have no idea why It doesn't install more.  I don't know how to count the number of updates I currently have installed.

 

 

Zone Alarm is present in the memory dump.  Please uninstall it immediately as it's known to cause problems in some Windows systems.  Make sure that the Windows Firewall is turned on and another antivirus is used to protect the system.

 

I have Uninstalled Zone Alarm Firewall.  I did not have the Zone Alarm antivirus installed.  What other Antivirus do you recommend?

 

I have continued this on the next reply because I received an error saying I have posted more than the allowed quoted blocks of text.

 



#11 docfxit

docfxit
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 03 July 2015 - 10:52 AM

 

Bitdefender is also implicated in the memory dump.  Please uninstall it also.

Depending on what components were installed, it may have been a conflict between Bitdefender and ZoneAlarm that caused a problem for the system.

Should you decide to try Bitdefender again, please be sure to use a freshly downloaded copy.

 

I had Bitdefender antivirus installed.  (Not the firewall)  It was current and up-to-date.  I have Uninstalled it for this testing to make sure it's not a conflict. 

 

 

This was a Driver Verifier enabled memory dump.  Please ensure that Driver Verifier is turned off.  To do this, open up verifier.exe and select "Delete existing settings", then click on "Finish" and reboot for the settings to take effect.

 

I have turned off Driver Verifier.

 

 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

giveio.sys                  Wed Apr  3 22:33:25 1996 (316334F5)
ADC Analyzer/SwiftForth/Disspy - ?SpeedFan?}Info only (
http://www.carrona.org/drivers/driver.php?id=giveio.sys
 
PxHelp20.sys                Mon Apr 25 15:48:02 2005 (426D4972)
Sonic CD/DVD driver (used by many different CD/DVD programs)}http://www.carrona.org/pxhelp20.html lists some of the programs that it's used in.
http://www.carrona.org/drivers/driver.php?id=PxHelp20.sys
 
SscRdCls.sys                Fri Nov 16 14:58:36 2007 (473DF66C)
RamDisk/RamDisk Plus}http://www.superspeed.com/servers/support.php
http://www.carrona.org/drivers/driver.php?id=SscRdCls.sys
 

 

I have removed SpeedFan.

I have removed Sonic CD/DVD

I did remove RamDisk Plus to see if it was a conflict.  It didn't make any difference.  I have since re-installed it.  I have contacted the author and requested them to recompile the driver.

 

Summary:

 

I have updated a number of drivers.  That has resolved the slow boot times. When I boot into the OS it's booting much faster.

It shuts down fast also.

 

When I put the system into sleep mode it won't come out of sleep move.  I have left it for 3hrs and it won't come back.  Would it be ok to turn on Driver Verifier again to see if a driver is hanging it up?

 

This is an up-to-date MiniToolbox

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Gary (administrator) on 03-07-2015 at 08:27:32
Running from "C:\Dnload\SpywareRemovers"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: 20E2CTO1WW Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/03/2015 07:24:01 AM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.

Error: (07/02/2015 07:37:22 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.


System errors:
=============
Error: (07/03/2015 07:38:35 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.168.169.
The computer with the IP address 192.168.168.16 did not allow the name to be claimed by
this computer.

Error: (07/03/2015 07:21:59 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (07/03/2015 07:21:58 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:45:10 PM on ‎7/‎2/‎2015 was unexpected.

Error: (07/02/2015 07:35:20 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.


Microsoft Office Sessions:
=========================
Error: (07/03/2015 07:24:01 AM) (Source: IntelDalJhi)(User: )
Description:

Error: (07/02/2015 07:37:22 PM) (Source: IntelDalJhi)(User: )
Description:


CodeIntegrity Errors:
===================================
  Date: 2015-07-01 19:59:16.689
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-07-01 19:57:48.206
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-07-01 19:49:07.794
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-07-01 19:48:05.759
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-07-01 10:36:17.997
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-07-01 10:03:20.264
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-07-01 09:07:47.412
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-30 13:11:53.792
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-29 14:21:43.114
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-06-27 13:38:28.594
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\comdlg32.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

7-Zip 9.22beta (HKLM\...\7-Zip) (Version:  - )
AboutTime (HKLM\...\AboutTime_is1) (Version:  - )
Absolute Uninstaller 5.3.1.20 (HKLM\...\Absolute Uninstaller) (Version: 5.3.1.20 - Glarysoft Ltd)
Adobe Acrobat XI Pro (HKLM\...\{AC76BA86-1033-FFFF-7760-000000000006}) (Version: 11.0.11 - Adobe Systems)
Adobe AIR (HKLM\...\{34927EBC-98D4-4D53-98BE-510DF5999F50}) (Version: 17.0.0.172 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 17.0.0.172 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 18.0.0.194 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 18.0.0.194 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM\...\Adobe Shockwave Player) (Version: 12.1.8.158 - Adobe Systems, Inc.)
AirDroid 3.1.3.0 (HKLM\...\AirDroid) (Version: 3.1.3.0 - Sand Studio)
Altap Salamander 3.06 (x86) (HKLM\...\Altap Salamander 3.06 (x86)) (Version: 3.06 - ALTAP)
AnyTime Organizer (HKLM\...\AnyTime Organizer) (Version: 14.1 - Individual Software, Inc)
AutoIt Debugger 0.47.0 (HKLM\...\AutoIt Debugger) (Version: 0.47.0 - Essential Software)
AutoIt v3.3.12.0 (HKLM\...\AutoItv3) (Version: 3.3.12.0 - AutoIt Team)
AutoIt v3.3.13.20 (Beta) (HKLM\...\AutoItv3beta) (Version: 3.3.13.20 - AutoIt Team)
Bitvise SSH Server 6.24 (remove only) (HKLM\...\Bitvise SSH Server) (Version:  - )
Bonjour (HKLM\...\{07287123-B8AC-41CE-8346-3D777245C35B}) (Version: 1.0.106 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.07 - Piriform)
ClipX (HKLM\...\ClipX) (Version:  - )
CM Update (ECU Rewrite) 6.27 (HKLM\...\{8074A668-4F17-4747-8448-6E34E8D2111F}) (Version:  - )
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
DAZzle (HKLM\...\DAZzle) (Version:  - )
DB Browser for SQLite (HKLM\...\SqliteBrowser3) (Version: 3.6.0 - oldsch00l)
Dolby Advanced Audio v2 (HKLM\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.8000.17 - Dolby Laboratories Inc)
DriverMax 7 (HKLM\...\DMX5_is1) (Version: 7.60.0.1151 - Innovative Solutions)
Duplicate File Detective 5 (HKLM\...\{589BA752-DA17-4A78-A22D-9F884CD295C2}) (Version: 5.1.57 - Key Metric Software) Hidden
Duplicate File Detective 5 (HKLM\...\Duplicate File Detective 5 5.1.57) (Version: 5.1.57 - Key Metric Software)
DYMO Printable Postage (HKLM\...\Printable Postage.exe) (Version: 3.1 - Endicia Internet Postage)
EasyBCD 2.3 (HKLM\...\EasyBCD) (Version: 2.3 - NeoSmart Technologies)
ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version:  - Lars Hederer)
eSupport UndeletePlus 3.0.6.303 (HKLM\...\eSupport UndeletePlus_is1) (Version:  - Copyright © 2011 eSupport.com • All Rights Reserved)
Event Log Explorer 4.4 (HKLM\...\Event Log Explorer_is1) (Version: 4.4 - FSPro Labs)
FileHippo.com Update Checker (HKLM\...\FileHippo.com) (Version:  - )
Firebird 2.5.4.26856 (Win32) (HKLM\...\FBDBServer_2_5_is1) (Version: 2.5.4.26856 - Firebird Project)
FlashGet3.7 (HKLM\...\FlashGet3.7) (Version: 3.7.0.1220 - http://www.FlashGet.com)
FreeUndelete 2.1.36867.1 (HKLM\...\{0F5ADA2F-C0B2-4AD6-8FF7-7DFA9D6B4CBA}) (Version: 2.1.36867.1 - Recoveronix)
FYZip 1.00 (HKLM\...\FYZip) (Version: 1.00 - TightRope Interactive)
Google Earth Pro (HKLM\...\{5BAA8884-F661-464B-B5B2-5C6C632BFC21}) (Version: 7.1.4.1529 - Google)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
HDS PC Ver.3.012 (HKLM\...\{0A034D16-D6D4-4928-86F3-71EF17F28A07}) (Version:  - )
HFL (HFT) Control Unit Update (HKLM\...\{8577FA07-CDAE-4CAF-B434-CD6A9A461B31}) (Version: 2.001.0000 - Johnson Controls Inc)
HotKeyBind 1.2 (HKLM\...\HotKeyBind_is1) (Version: 1.2 - Marco Barisione)
HP Officejet 6500 E710n-z Basic Device Software (HKLM\...\{BF268FE5-FBA8-4A62-A4D1-705BA808C80A}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Officejet 6500 E710n-z Help (HKLM\...\{130E5108-547F-4482-91EE-F45C784E08C7}) (Version: 140.0.2.2 - Hewlett Packard)
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
IBM System i Access for Windows V6R1M0 (HKLM\...\{164EB883-354E-4290-AD76-67CEE65403A3}) (Version: 06.01.0800 - IBM)
IconSaver (HKLM\...\IconSaver) (Version:  - )
ImgBurn (HKLM\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Inst5676 (HKLM\...\{51FF39DB-46DA-4B9E-ABD7-524681EC75F1}) (Version: 8.01.42 - Softex Inc.) Hidden
Integrated Camera (HKLM\...\Sunplus SPUVCb) (Version: 3.5.7.5 - SunplusIT)
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.38.1036 - Intel Corporation)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 19.5 - Intel)
Intel® Processor Graphics (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4029 - Intel Corporation)
Intel® Wireless Bluetooth®(patch version 17.1.1512.771) (HKLM\...\{302600C1-6BDF-4FD1-1501-148929CC1385}) (Version: 17.1.1501.0514 - Intel Corporation)
Intel® Driver Update Utility (HKLM\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
Intel® PROSet/Wireless Software (HKLM\...\{6024b2f8-b4f7-478b-a976-ff14adb0554d}) (Version: 17.16.1 - Intel Corporation)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.45.14 - Oracle Corporation) Hidden
Laplink PCmover Professional (HKLM\...\{51109D80-F344-49DE-9BEE-4292A6CE6279}) (Version: 8.20.636 - Laplink Software, Inc.)
Lenovo Auto Scroll Utility (HKLM\...\LenovoAutoScrollUtility) (Version: 2.13 - )
Lenovo Fingerprint Manager Pro 8.01.42 (HKLM\...\{F4E57F49-84B4-4CF2-B0A1-8CA1752BDF7E}) (Version: 8.01.42 - Lenovo)
Lenovo Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.67.10.07 - )
Lenovo QuickDisplay (HKLM\...\{5714CEC0-E512-4D9A-AEC4-FC377EB21512}) (Version: 1.2.11.0 - Lenovo Group Limited)
Lenovo System Update (HKLM\...\{25C64847-B900-48AD-A164-1B4F9B774650}) (Version: 5.06.0034 - Lenovo)
LibreOffice 4.4.3.2 (HKLM\...\{A651A592-2F6C-4D66-AEA8-9BFE4B61BCB3}) (Version: 4.4.3.2 - The Document Foundation)
LookDisk version 6.0 (HKLM\...\{9F2FBE99-AD71-4E0C-ACB1-2B681A5D83BF}_is1) (Version: 6.0 - Vincenzo Iuorno)
Macrium Reflect Free Edition (HKLM\...\{967C1C72-E5D1-4A80-B9A1-F14DF9D97C47}) (Version: 5.3.7299 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 5.3 - Paramount Software (UK) Ltd.)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Metric Collection SDK (HKLM\...\{DDAA788F-52E6-44EA-ADB8-92837B11BF26}) (Version: 1.1.0005.00 - Lenovo Group Limited) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version:  - )
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version:  - )
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version:  - )
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
MiniTool Partition Wizard Free 9.0 (HKLM\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version:  - MiniTool Solution Ltd.)
Moffsoft Calculator 2 (HKLM\...\MoffCalc2_is1) (Version: 2.1.1 - Moffsoft)
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 38.0.5 - Mozilla)
MPC-HC 1.7.9 (HKLM\...\{2624B969-7135-4EB1-B0F6-2D8C397B45F7}_is1) (Version: 1.7.9 - MPC-HC Team)
MSI to redistribute MS VS2005 CRT libraries (HKLM\...\{A8D93648-9F7F-407D-915C-62044644C3DA}) (Version:  - )
NirSoft BlueScreenView (HKLM\...\NirSoft BlueScreenView) (Version:  - )
Notepad++ (HKLM\...\Notepad++) (Version: 6.7.5 - Notepad++ Team)
NoteTab Light 7 (Remove only) (HKLM\...\NoteTab Light 7_is1) (Version: 7.2 - Fookes Holding Ltd)
Nuance Cloud Connector (HKLM\...\{6F2551BA-05C2-4141-A380-475AADF75DBE}) (Version: 3.2.1026 - Nuance Communications, Inc.)
Nuance OmniPage Ultimate (HKLM\...\{419512F9-D5E7-4ED2-BF99-E7F2C0176B6A}) (Version: 19.00.0000 - Nuance Communications, Inc.)
NVIDIA HD Audio Driver 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation)
NVIDIA WMI 2.19.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVWMI) (Version: 2.19.0 - NVIDIA Corporation)
On Screen Display (HKLM\...\OnScreenDisplay) (Version: 8.51.01 - )
Oracle VM VirtualBox 4.3.12 (HKLM\...\{D90E08B8-E7BB-4D29-8249-8670D4CC24BD}) (Version: 4.3.12 - Oracle Corporation)
pdfFactory Pro (HKLM\...\pdfFactory Pro) (Version: 5.05 - FinePrint Software, LLC)
Pegasus Mail (HKLM\...\Pegasus Mail) (Version:  - David Harris)
Pegasus Mail HTML Renderer 2.4.7.2 (HKLM\...\{A9F5E1E1-1281-4862-90B4-6CF8E6AF83CE}_is1) (Version:  - Micha's Midnight Manufacture)
Power Manager (HKLM\...\{DAC01CEE-5BAE-42D5-81FC-B687E84E8405}) (Version: 6.67.4 - Lenovo Group Limited)
PTDD Partition Table Doctor 3.5 (HKLM\...\{A35F88E5-A813-400C-AB99-09F5F5CDD2EC}) (Version: 3.50.0000 - PTDD Group)
QuickBooks (HKLM\...\{424104AD-BEC6-441D-ADE9-F6662FEEA4BA}) (Version: 24.0.4008.2403 - Intuit Inc.) Hidden
QuickBooks Premier: Accountant Edition 2014 (HKLM\...\{48DCE40F-BD78-4EEA-B810-6F371716A5DD}) (Version: 24.0.4008.2403 - Intuit Inc.)
QuickBooks_VC10_Debug (HKLM\...\{2421E8FE-AE35-493A-94F5-66307E006ECF}) (Version: 1.00.0000 - Intuit Inc.)
RamDisk Plus 11.8 (HKLM\...\{D96E4F17-2635-4CBD-9308-F99228929C41}) (Version: 11.8.1301 - SuperSpeed LLC)
Realtek Card Reader (HKLM\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.370.70 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7383 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.52 - Piriform)
Registry Trash Keys Finder (Freeware) (HKLM\...\Registry Trash Keys Finder) (Version: 3.9.3.0 - SNC)
Remind-Me (HKLM\...\Remind-Me) (Version:  - Beiley Software)
Revo Uninstaller Pro 3.1.2 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.2 - VS Revo Group, Ltd.)
RPM Select 6.0.0.362 (HKLM\...\{22AEBB42-0993-11D4-B43D-00A0C9E3CFC3}_is1) (Version: 6.0.0.362 - Brooks Internet Software, Inc.)
Sandboxie 4.20 (32-bit) (HKLM\...\Sandboxie) (Version: 4.20 - Sandboxie Holdings, LLC)
ScanTool (HKLM\...\{BD4C5764-0DAF-4721-AF6E-6E556EA6E60A}) (Version: 9.1.1 - )
SciTE4AutoIt3 14.801.2025.0 (HKLM\...\SciTE4AutoIt3) (Version: 14.801.2025.0 - Jos van der Zande)
Secunia PSI (3.0.0.9016) (HKLM\...\Secunia PSI) (Version: 3.0.0.9016 - Secunia)
Skype Click to Call (HKLM\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.4 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.4.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Spell Catcher Plus 3.10.2a9 Build #2174 (HKLM\...\Spell Catcher Plus) (Version: 3.10.2a9 Build #2174 - Rainmaker Research)
SPX (HKLM\...\{AF5C20A3-FA5E-49B7-A4C4-54643992FC2C}) (Version: 3.01.37 - SPX) Hidden
SPX MVCI 3.01.37 (HKLM\...\InstallShield_{AF5C20A3-FA5E-49B7-A4C4-54643992FC2C}) (Version: 3.01.37 - SPX)
Start Menu X version 5.44 (HKLM\...\{3E494002-985C-4908-B72C-5B4DD15BE090}_is1) (Version: 5.44 - OrdinarySoft)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version:  - )
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 18.1.27.26 - Synaptics Incorporated)
Synaptics WBF DDK 5011 (HKLM\...\{14ED7351-CCBE-404E-A0B2-1978E40EB068}) (Version: 4.5.285.0 - )
Synaptics WBF DDK 5011 (HKLM\...\{6A1F1746-4168-496A-9A38-35448DB0DAE6}) (Version: 4.5.285.0 - Synaptics)
Take Command 17.0 (HKLM\...\{53B39576-3A53-4CC7-8BE7-27CA03629BF4}) (Version: 17.00.77 - JP Software)
TeamViewer 10 (HKLM\...\TeamViewer) (Version: 10.0.43879 - TeamViewer)
ThinkVantage Active Protection System (HKLM\...\{46A84694-59EC-48F0-964C-7E76E9F8A2ED}) (Version: 1.80.03.00 - Lenovo)
TN33 PCSC Driver Stack 1.0 (HKLM\...\TN33PCSCDriver_is1) (Version: 1.0.0.0 - TOPPAN FORMS CO.,LTD.)
Total Uninstall 6.13.0 (HKLM\...\Total Uninstall 6_is1) (Version: 6.13.0 - Gavrila Martau)
TreeSize Free V3.2.1 (HKLM\...\TreeSize Free_is1) (Version: 3.2.1 - JAM Software)
Trillian (HKLM\...\Trillian) (Version:  - Cerulean Studios, LLC)
TurboTax 2014 (HKLM\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TurboTax 2014 wcaiper (HKLM\...\{1DA203D2-46E4-4B19-B7F2-72DAC2835A07}) (Version: 014.000.1306 - Intuit Inc.) Hidden
TurboTax 2014 WinPerFedFormset (HKLM\...\{35EEDA1E-9D45-4580-8554-734F45D48A73}) (Version: 014.000.1881 - Intuit Inc.) Hidden
TurboTax 2014 WinPerReleaseEngine (HKLM\...\{F2283AA1-869C-4497-8F18-09E36C67A014}) (Version: 014.000.0477 - Intuit Inc.) Hidden
TurboTax 2014 WinPerTaxSupport (HKLM\...\{5FB042CB-B08A-481E-B076-DC6D0FEB0595}) (Version: 014.000.0212 - Intuit Inc.) Hidden
TurboTax 2014 wrapper (HKLM\...\{F5890CC6-26B7-481E-A90E-ACE938AD294F}) (Version: 014.000.0109 - Intuit Inc.) Hidden
UltraCompare (HKLM\...\{11EF223E-CCCB-4BCC-918D-EA4E59FD05EF}) (Version: 15.00.1006 - IDM Computer Solutions, Inc.) Hidden
UltraCompare (HKLM\...\InstallShield_{11EF223E-CCCB-4BCC-918D-EA4E59FD05EF}) (Version: 15.00.1006 - IDM Computer Solutions, Inc.)
UltraEdit (HKLM\...\InstallShield_{635A6AF2-63AF-4C1C-AF57-BDC8AF6D397D}) (Version: 21.30.1006 - IDM Computer Solutions, Inc.)
UltraVnc (HKLM\...\Ultravnc2_is1) (Version: 1.2.0.6 - uvnc bvba)
Unknown Device Identifier 8.00 (HKLM\...\Unknown Device Identifier_is1) (Version:  - Huntersoft)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
VirtualCloneDrive (HKLM\...\VirtualCloneDrive) (Version: 5.4.7.0 - Elaborate Bytes)
VuePrint (HKLM\...\VuePrint) (Version:  - )
VueScan x32 (HKLM\...\VueScan x32) (Version:  - )
WinCheat 1.7 (HKLM\...\{6D4EC860-4311-48EF-9E54-656882F8DA77}) (Version: 1.7.4680 - Alin Constantin)
Window Detective (HKLM\...\Window Detective_is1) (Version: 3.2.1 - )
WinID (HKLM\...\WinID) (Version: 3.1 - www.dennisbabkin.com)
WinMerge 2.14.0 (HKLM\...\WinMerge_is1) (Version: 2.14.0 - Thingamahoochie Software)
WinSnap (HKLM\...\WinSnap) (Version: 4.5.5 - NTWind Software)
Winspector (HKLM\...\Winspector - Ultimate Windows Spy Utility_is1) (Version:  - GipsySoft.com)
WordPerfect Office X7 - Common Files (HKLM\...\{6CDCEC53-AB50-4C02-A4BA-D158B773775D}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Common Files English (HKLM\...\{2CE76FE3-7450-4236-8BFC-F0C54776C278}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - IPM TBYB (HKLM\...\{FB394C2D-1059-4F94-B57F-B118D53CD134}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Lightning Files (HKLM\...\{5592E1D8-4120-4382-A33B-851F9D8555F8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Lightning Files English (HKLM\...\{A40DE737-F83F-420D-8538-67503B3D6FAF}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Oxford (HKLM\...\{A05A9AA4-47FC-4129-A136-943392F9CF24}) (Version: 17.1 - Corel Corporation) Hidden
WordPerfect Office X7 - Presentations Files (HKLM\...\{25CD143B-C6D3-451A-9171-D10B79024DA3}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Presentations Files English (HKLM\...\{613E0552-0ED4-4C0C-A490-97874945B03B}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Quattro Pro Files (HKLM\...\{DC9446F7-A459-48E0-A392-7CA1F6DDB445}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Quattro Pro Files English (HKLM\...\{ABCFB24D-9DAE-4131-B7DC-F3CF98CA08EF}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Setup Files (HKLM\...\{64A329FC-D1B2-4354-922D-21F7EC777E10}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - System Files (HKLM\...\{03CF7E84-3BA1-4AF3-9C0A-91651042301D}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WordPerfect Files (HKLM\...\{6F671CD6-781C-4B81-92AA-62A723CDFCF8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WordPerfect Files English (HKLM\...\{C6BD6E08-E687-4D63-BBF1-ADFD1B9A2CC8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WT (HKLM\...\{56E50D72-9986-4AFF-80B2-6C3DAEB0A17D}) (Version: 17.0 -  Corel Corporation) Hidden
WordPerfect Office X7 (HKLM\...\_{64A329FC-D1B2-4354-922D-21F7EC777E10}) (Version: 17.0.0.366 - Corel Corporation)
XWinSpector version 1.0 (HKLM\...\{A0CA64DA-36A6-467C-BD6C-AB7945767C2A}_is1) (Version: 1.0 - Tricolici)

========================= Memory info: ===================================

Percentage of memory in use: 63%
Total physical RAM: 2543.96 MB
Available physical RAM: 918.02 MB
Total Pagefile: 5086.24 MB
Available Pagefile: 3033.35 MB
Total Virtual: 2047.88 MB
Available Virtual: 1940.42 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:235.12 GB) (Free:75.45 GB) NTFS
3 Drive g: (Backup) (Fixed) (Total:211.91 GB) (Free:109.93 GB) NTFS
4 Drive n: () (Network) (Total:235.12 GB) (Free:75.45 GB) FAT
5 Drive r: (RamDisk) (Fixed) (Total:4.48 GB) (Free:4.37 GB) NTFS

========================= Users: ========================================

User accounts for \\DOCFXITLT

Administrator            Gary                     Guest                    
QBDataServiceUser24      SCANS                    


**** End of log ****
Attached File  AdminEventsDocfxit2015-07-03.zip   64.61KB   1 downloads

Attached File  SysnativeFileCollectionApp2015-07-03.zip   265.06KB   2 downloads

Attached File  PerfmonDocfxit2015-07-03.zip   158.54KB   1 downloads

 

Thank you for your feedback,

 

Docfxit



#12 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:14 AM

Posted 04 July 2015 - 05:54 AM

Thanks for the reminder!  I had indeed forgotten that it was a 32 bit OS.

 

Don't worry about the actual number of Windows Updates (as each system is different).  We're not concerned as long as repeated trips to Windows Update show no more updates available.

 

Driver Verifier is intended to work in conjunction with other troubleshooting processes - and to be used on a system that's crashing.

Hibernation/sleep crashes aren't always visible to the user as it may crash while going into hibernate/sleep and the only thing wrong that you notice would be it starting up as if it had just been restarted.  I've looked at the latest reports and don't see any symptoms of that sort of behavior (no crashes noted during shutdown).

 

It's not unusual to have problems after stopping BSOD's - and we're accustomed to working those problems out also.

 

Just FYI - the missing RAM is most often due to reserved hardware addresses for specific hardware (most often video).

Here's an article that explains it in a bit more detail:  http://www.carrona.org/4gblimit.html

While I'm not real familiar with the memory address's and telling what's reserved and what's not - there doesn't seem to be anything untoward in the Memory section of MSINFO32

 

FWIW - this is a bit out of my experience as most systems will use 4 gB or less with x86 versions of Windows.  This is the first time I've seen a system with significantly more RAM than the OS is using.  I'm uncertain of how this will affect the system - but if it was me, I'd assume that it wouldn't matter (but you know what they say about assuming :0).

As such, I'd suggest removing one of the 4gB sticks and then disabling the RAM disk

(Aha! moment:  If the system is managing the RAM disk in WIndows, then it's asking Windows to manage things that are outside of the 4gB that it recognizes.  This might be causing a problem).  Yes, it's worthwhile to test without the extra RAM and without the RAM disk temporarily - just to see if it helps make things work better.

Recompiling the driver probably won't help because the memory thing is a Windows limitation.

 

Did you generate the latest reports after the system refused to come out of sleep mode?

The WER section of MSINFO32 is empty.  Have you used a disk cleaning program (like CCleaner) recently?  If so, please do not use it again - it deletes the reports that we use.

 

You still need the driver for the Intel USB EHCI Controller (not the AMD one).  Check at the Lenovo website for it.  If you can't find it there, try the one's at this link:  https://downloadcenter.intel.com/product/65855/Intel-USB-3-0-eXtensible-Host-Controller-Driver

 

See if you can flash your BIOS/UEFI again (flash the current version over the one that's already on the system).

If not, then please go into it and reset it to default values.


Edited by usasma, 04 July 2015 - 05:55 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 docfxit

docfxit
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 11 July 2015 - 10:24 PM

I originally had problems getting Win7 to run on this laptop.  I followed someones instructions to change UEFI in the BIOS to legacy first.

I found this on a web site:  Note:  One of the common issues we see is that users try to install X86 version with UEFI enabled in the bios.  X86 does not support UEFI so you would have to configure the machine for Legacy boot to install X86 versions of Windows.  If you do try to install X86 version setup will run but on the 1st reboot you will get BIOS error similar to “No bootable devices   I have changed it to UEFI first for now.  That could be why I am getting BSOD 9F.  I'll wait for your instructions.

 

I have Uninstalled the driver Intel USB EHCI Controller.  I have downloaded the Intel version

USB 3.0 Driver: Intel® USB 3.0 eXtensible Host Controller Driver for Intel® 7 Series/C216 Chipset Family

 

As you can see this is when I started getting BSOD 9F.  This has also caused me not to be able to use my USB mouse.

 

I did use Ccleaner before.  I have not used it since you told me not to.

 

I tried removing the RAM disk and the 4gig of ram.  That didn't help.

 

I was having a problem when the computer went into sleep mode.  Now that problem continues and I have a problem shutting it down.

 

Thanks,

 

Docfxit

 

Attached File  adminEventsDocfxit2015-07-11.zip   89.75KB   1 downloads

Attached File  PerfmonDocfxit2015-07-11.zip   154.51KB   1 downloads

Attached File  SysnativeFileCollectionApp2015-07-11.zip   527.49KB   1 downloads



#14 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:14 AM

Posted 12 July 2015 - 07:21 AM

Multiple problems with system being limited due to system firmware.
BIOS/UEFI has not been updated - version 1.0.9 is available at the Lenovo website (you have v 1.0.7 installed)

 

It appears that the system is still being cleaned by CCleaner.  Please turn it off and do not allow it to boot with Windows in monitoring mode.

 

Latest BSOD implicates your USB Mobile Monitor Driver - usbmmu.sys

Please uninstall the program associated with this driver and see if that helps.

I would also update your USB3 drivers as they were also implicated in this crash.

What USB devices do you have connected to the system - and which ports (USB 2 or 3) are they connected to?

 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

giveio.sys                  Wed Apr  3 22:33:25 1996 (316334F5)
ADC Analyzer/SwiftForth/Disspy - ?SpeedFan?}Info only (
http://www.carrona.org/drivers/driver.php?id=giveio.sys
 
SscRdCls.sys                Fri Nov 16 14:58:36 2007 (473DF66C)
RamDisk/RamDisk Plus}http://www.superspeed.com/servers/support.php
http://www.carrona.org/drivers/driver.php?id=SscRdCls.sys
 


Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Mon Jul  6 01:23:54.036 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070615-10062-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Built by: [B]7601[/B].18869.x86fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 0:40:20.285[/B]
*** WARNING: Unable to verify timestamp for usbmmu.sys
*** ERROR: Module load completed but symbols could not be loaded for usbmmu.sys
*** WARNING: Unable to verify timestamp for iusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys
Probably caused by :[B]iusb3hub.sys[/B]
BugCheck [B]9F, {4, 258, 86445020, 83d61a24}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 00000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 00000258, Timeout in seconds.
Arg3: 86445020, The thread currently holding on to the Pnp lock.
Arg4: 83d61a24, nt!TRIAGE_9F_PNP on Win7 and higher
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_4_usbmmu_IMAGE_iusb3hub.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-5600U CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  Manufacturer                  LENOVO
  Product Name                  20E2CTO1WW
  BIOS Version                  N11ET31W (1.07 )
  BIOS Release Date             03/19/2015
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Mon Jul  6 01:23:54.036 2015 (UTC - 4:00)**************************
[COLOR=RED][B]giveio.sys                  Wed Apr  3 22:33:25 1996 (316334F5)[/B][/COLOR]
[COLOR=RED][B]SscRdCls.sys                Fri Nov 16 14:58:36 2007 (473DF66C)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
DozeHDD.sys                 Mon Oct 24 06:10:06 2011 (4EA5397E)
speedfan.sys                Sat Dec 29 15:59:33 2012 (50DF59B5)
ElbyCDIO.sys                Mon Mar  4 04:21:45 2013 (513467A9)
omnismi.sys                 Tue Mar 26 21:42:50 2013 (51524E9A)
Tppwr32v.sys                Wed Apr 17 08:13:57 2013 (516E9205)
VClone.sys                  Wed Jul 24 11:03:04 2013 (51EFECA8)
iaStorA.sys                 Fri Nov 15 15:00:10 2013 (52867D4A)
iaStorF.sys                 Fri Nov 15 15:00:12 2013 (52867D4C)
VBoxNetFlt.sys              Fri May 16 09:24:46 2014 (5376119E)
VBoxUSBMon.sys              Fri May 16 09:24:47 2014 (5376119F)
VBoxDrv.sys                 Fri May 16 09:25:38 2014 (537611D2)
SscRdBus.sys                Sun Jul 20 15:09:33 2014 (53CC13ED)
ApsHM86.sys                 Thu Sep 18 00:56:45 2014 (541A660D)
Apsx86.sys                  Thu Sep 18 01:03:14 2014 (541A6792)
iusb3hub.sys                Thu Oct 30 06:04:40 2014 (54520D38)
iusb3xhc.sys                Thu Oct 30 06:04:42 2014 (54520D3A)
iusb3hcs.sys                Thu Oct 30 06:06:36 2014 (54520DAC)
RTKVHDA.sys                 Tue Nov 11 07:38:53 2014 (5462035D)
btmaux.sys                  Wed Dec 17 09:14:48 2014 (54918FD8)
usbmmu.sys                  Sat Feb 28 16:24:47 2015 (54F2321F)
RtsPer.sys                  Fri Mar  6 03:42:32 2015 (54F96878)
SynTP.sys                   Tue Mar 10 21:47:53 2015 (54FF9EC9)
ibtusb.sys                  Thu Mar 19 20:37:28 2015 (550B6BC8)
e1d6232.sys                 Tue Mar 24 19:43:21 2015 (5511F699)
TeeDriver.sys               Tue Apr 21 23:56:31 2015 (55371BEF)
ibmpmdrv.sys                Wed Apr 22 03:51:30 2015 (55375302)
nvpciflt.sys                Mon May 11 21:48:11 2015 (55515BDB)
nvlddmkm.sys                Mon May 11 21:57:01 2015 (55515DED)
igdkmd32.sys                Fri May 22 12:54:16 2015 (555F5F38)
Smb_driver_Intel.sys        Thu May 28 23:27:59 2015 (5567DCBF)
SbieDrv.sys                 Tue Jun 23 14:17:20 2015 (5589A2B0)
pssnap.sys                  Mon Jun 29 06:33:29 2015 (55911EF9)
[/font]
http://www.carrona.org/drivers/driver.php?id=giveio.sys
http://www.carrona.org/drivers/driver.php?id=SscRdCls.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=DozeHDD.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=omnismi.sys
http://www.carrona.org/drivers/driver.php?id=Tppwr32v.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
SscRdBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ApsHM86.sys
http://www.carrona.org/drivers/driver.php?id=Apsx86.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
usbmmu.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RtsPer.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
e1d6232.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
TeeDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
http://www.carrona.org/drivers/driver.php?id=pssnap.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users