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Mezaa


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4 replies to this topic

#1 ajs1991

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Posted 07 June 2015 - 09:58 AM

Hello, I have been trying to play Starcraft II on my computer but I have been unsuccessful. I have been helped by two game masters and a tech support specialist so far and nothing they tell me will help. The tech support rep said I may be infected with MZA malware so I downloaded Malwarebytes and it removed 781 corrupted files but I still have problems with the game. I hope you guys can help.

Thank you,

Alexander

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#2 ken545

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Posted 09 June 2015 - 01:05 PM

:welcome:

 

Lets run a couple of scans and see where we stand, all our tools and scanners work more efficiently when downloaded and run from the desktop

 

1QYkxTZ.jpg Please download aswMBR to your desktop.
 
  •  
  • Right click the aswMBR icon and select Run as Administrator
  • XP users just Double Click it to run
  • If it says that this computer supports VIRTUALIZATION TECHNOLOGY do you want to use it say Yes
  • Click the Scan button to start scan.
  • Select Quickscan on the dropdown list
  • If you are asked to update the Avast Virus database please allow it to do so.
  • The scan could take 20 minutes or more , please be patient and let it finish
  • It will say Scan Finished when its done.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
 
I just want to see the report....Please Do Not Fix Anything
 
============================================================================
 
 
You will need the 64 bit version of FRST
 

Please download Farbar Recovery Scan Tool and save it to your DESKTOP
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system
A simple way to check your system: Start --> Computer (right click) --> Properties
 
FRST_zps5d956a1a.jpg
 
 
  •  
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Please make sure All Users is checked
  • Just keep the defaults as in the picture checkmarked
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
 
 
 

mvp_host.pngConsumer Security 2007-2008-2009-2010-2011-2012-2013-2014



donate.gif Please consider a donation to help me keep up my fight against malware.

 

Just a reminder that threads will be closed if no response in 3 days


#3 ajs1991

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Posted 10 June 2015 - 11:02 PM

Actually, these past three days I have been working on getting rid of the MZA ans I successfully quarantied it. My computer is running like new.

If you still want to see the aswMBR report I can do on for you.

Thank you



#4 ken545

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Posted 11 June 2015 - 05:29 AM

Thats good that your system is running good again, we have a saying around the Malware Removal forums that states "THE ABSENCE OF SYMPTOMS DOES NOT GUARANTEE A CLEAN COMPUTER " so I think it would be to your benefit to download, run and post the logs for both aswMBR and the FRST logs.


mvp_host.pngConsumer Security 2007-2008-2009-2010-2011-2012-2013-2014



donate.gif Please consider a donation to help me keep up my fight against malware.

 

Just a reminder that threads will be closed if no response in 3 days


#5 ken545

ken545

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Posted 14 June 2015 - 08:52 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

mvp_host.pngConsumer Security 2007-2008-2009-2010-2011-2012-2013-2014



donate.gif Please consider a donation to help me keep up my fight against malware.

 

Just a reminder that threads will be closed if no response in 3 days





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