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SysNativeFileCollectionApp/PerfMon zips


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#1 crossfirez-28

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Posted 06 June 2015 - 12:48 AM

Attached File  PerfMon060515.zip   45.24KB   1 downloadsAttached File  SysnativeFileCollectionApp.zip   1.73MB   4 downloads



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#2 usasma

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Posted 06 June 2015 - 04:29 AM

Could you please provide the rest of the information that we asked for:

 

· OS - Windows 8.1, 8, 7, Vista ?
· x86 (32-bit) or x64 ?
· What was original installed OS on system?
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
· Age of system (hardware)
· Age of OS installation - have you re-installed the OS?

· CPU
· Video Card
· MotherBoard - (if NOT a laptop)
· Power Supply - brand & wattage (skip if laptop)

· System Manufacturer
· Exact model number (if laptop, check label on bottom)

· Laptop or Desktop?

 

And perform the tests suggested in Step 6 - While waiting for a reply.

Here's the link:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/: 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 usasma

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Posted 06 June 2015 - 04:38 AM

Only 219 Windows Updates installed.  Most systems have 300 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).  Please also ensure that you get all available updates from the HP Support website for your system.
 

The system may be infected.  Please post over in the Am I Infected forum for more expert help with this.

 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

HpqKbFiltr.sys                                   Wed Apr 29 09:48:30 2009 (49F85AAE)
HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver}http://www.hp.com/#Support
http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys
 
e1y62x64.sys                                     Fri Jun 12 21:16:42 2009 (4A32FDFA)
Intel 82567V-2 Gigabit Network Connection Ethernet driver}http://www.intel.com/support/ethernetcomponents/controllers/82567/sb/cs-029669.htm
http://www.carrona.org/drivers/driver.php?id=e1y62x64.sys
 
rimspx64.sys                                     Thu Jun 25 03:13:43 2009 (4A4323A7)
Ricoh Memory Card Reader driver}OEM - none at http://www.ricoh.com
http://www.carrona.org/drivers/driver.php?id=rimspx64.sys
 
rixdpx64.sys                                     Thu Jun 25 03:38:50 2009 (4A43298A)
Ricoh Memory Card Reader driver}OEM - none at http://www.ricoh.com
http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys
 
rimmpx64.sys                                     Thu Jun 25 04:04:18 2009 (4A432F82)
Ricoh Memory Card Reader driver}OEM - none at http://www.ricoh.com
http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys
 
rismcx64.sys                                     Mon Jul 20 05:30:52 2009 (4A64394C)
Ricoh Memory Card Reader driver}OEM - none at http://www.ricoh.com
http://www.carrona.org/drivers/driver.php?id=rismcx64.sys
 
If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html



Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Wed May 13 06:28:32.926 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051315-75925-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].23040.amd64fre.win7sp1_ldr.150427-0703
System Uptime:[B]0 days 0:00:18.518[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!Phase1InitializationDiscard+1311 )[/B]
BugCheck [B]6B, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000006B]PROCESS1_INITIALIZATION_FAILED (6b)[/url]
Arguments:
Arg1: 0000000000000000, Indicates the NT status code that caused the failure.
Arg2: 0000000000000000, (reserved)
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x6B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x6B_nt!Phase1InitializationDiscard+1311[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Wed May 13 06:28:32.926 2015 (UTC - 4:00)**************************
[COLOR=RED][B]HpqKbFiltr.sys                                   Wed Apr 29 09:48:30 2009 (49F85AAE)[/B][/COLOR]
[COLOR=RED][B]e1y62x64.sys                                     Fri Jun 12 21:16:42 2009 (4A32FDFA)[/B][/COLOR]
[COLOR=RED][B]rimspx64.sys                                     Thu Jun 25 03:13:43 2009 (4A4323A7)[/B][/COLOR]
[COLOR=RED][B]rixdpx64.sys                                     Thu Jun 25 03:38:50 2009 (4A43298A)[/B][/COLOR]
[COLOR=RED][B]rimmpx64.sys                                     Thu Jun 25 04:04:18 2009 (4A432F82)[/B][/COLOR]
intelppm.sys                                     Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]rismcx64.sys                                     Mon Jul 20 05:30:52 2009 (4A64394C)[/B][/COLOR]
NETw5s64.sys                                     Wed Jan 13 11:37:13 2010 (4B4DF6B9)
cpqbttn.sys                                      Tue Feb 23 15:44:48 2010 (4B843E40)
amdxata.sys                                      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
SynTP.sys                                        Thu Jun  3 21:27:13 2010 (4C085671)
hpdskflt.sys                                     Fri May 13 14:47:02 2011 (4DCD7CA6)
Accelerometer.sys                                Fri May 13 14:47:02 2011 (4DCD7CA6)
btath_bus.sys                                    Tue Jul 19 22:59:56 2011 (4E2644AC)
usbfilter.sys                                    Wed Dec 14 02:44:02 2011 (4EE853C2)
nvlddmkm.sys                                     Tue Nov 25 14:28:27 2014 (5474D85B)
MpFilter.sys                                     Thu Feb 26 19:21:20 2015 (54EFB880)
{26f60700-6b86-45b9-a360-45e9a70cd908}Gw64.sys   Mon Mar 23 22:11:19 2015 (5510C7C7)
[/font]
http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys
http://www.carrona.org/drivers/driver.php?id=e1y62x64.sys
http://www.carrona.org/drivers/driver.php?id=rimspx64.sys
http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys
http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=rismcx64.sys
http://www.carrona.org/drivers/driver.php?id=NETw5s64.sys
http://www.carrona.org/drivers/driver.php?id=cpqbttn.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
{26f60700-6b86-45b9-a360-45e9a70cd908}Gw64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 crossfirez-28

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Posted 06 June 2015 - 06:38 PM

Just a heads up...I've been trying to send all the above needed info, but the laptop that has  problems keeps stalling....

As far as the system in question :

It has Windows 7 pro 64 bit SP1 factory installed by HP for refurbished units

the machine itself is a 2009 but had the refurbish done in 2012

Also, It's an EliteBook 8730w

Processor Intel ® Core ™ 2 Duo CPU T9400 @ 2.53 GHz and 3.16 GHz

4GB installed RAM

Nvidia Quadro graphic



#5 usasma

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Posted 07 June 2015 - 04:27 AM

When you say "stalling" what do you mean?

If it's just stopping and refusing to do anything, try running in Safe Mode with Networking (keep tapping f8 when the HP screen shows up)

 

I get notified by email whenever you reply to this topic - and I usually post in the early morning (Eastern Time - US)


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 crossfirez-28

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Posted 07 June 2015 - 02:58 PM

Okay, thank you. It seems to be fairly stable in safe mode. ( doesn't stall) Yes, it just stalls and refuses to do anything. Although, probably one out of 4 times it stalls during boot in random places. Seems to be just any random place AFTER the HP screen. Then when I do the "start up repair" It obviously can't fix anything. Thank you again for the help.



#7 usasma

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Posted 07 June 2015 - 04:24 PM

In general, if you don't have problems in Safe Mode, but do have them in normal mode - then it's most likely a 3rd party software problem.

Start with a clean boot:  https://support.microsoft.com/en-us/kb/929135

 

If the system is still free of hangs with the clean boot, then try enabling ½ of the services and see if remains fixed, then try ½ again and again until you've done all of them.
Then move over to the startups, and do that by ½'s also

Eventually you'll have identified the entry that causes the problem.  Uninstall that, reset the system to normal startup, and test to be sure it's fixed.


Edited by usasma, 07 June 2015 - 04:25 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 crossfirez-28

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Posted 08 June 2015 - 02:31 PM

Okay, Thinking it could have been an app that was  causing the problem, I ran the msconfig. I have shut down everything but the Microsoft apps and it is still stalling. But still no BSOD. Safe mode still seems to be the only way it continues to run.



#9 usasma

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Posted 08 June 2015 - 03:56 PM

We can keep looking at different things here, but I have no clue on how long it'll take (or even if it's fixable).

Another thing to try would be a repair install of Win7 (depending on your ability to run it):  http://www.maximumpc.com/how-to-repair-a-faulty-windows-installation-without-reformatting/

 

Now's the time to start considering a wipe and reinstall of Windows.  If that seems appropriate to you, start by backing up your files (it should be fairly easy to do with an external drive in Safe Mode).  99% of your files will be in the Users directory (only some older programs store outside of there).

 

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 crossfirez-28

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Posted 08 June 2015 - 05:48 PM

I've got all kinds of time. I'm just teaching myself and learning as I go. But this site and all the help that has been provided is great. I'll certainly try the repair install route and see what happens. I have really already thought about the wipe and reinstall, but being as that the Windows install was done by HP, I will need to obtain a copy of Windows. I have, obviously a product key, just no discs. Is it obtainable through HP? Or would you have a link as to where I could get it? Again, thank you VERY MUCH for all the help and knowledge. I would really like to learn enough in the future to be able to return the favor to others.Thank again, Kris



#11 usasma

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Posted 09 June 2015 - 05:24 AM

If HP still provides the disks, you can obtain them relatively cheaply from HP.  Info on obtaining recovery disks is listed here (the page is sort of old):  http://www.carrona.org/recdisc.html

The last I heard (about a year ago) the disks were around $28 and would arrive at your house within 4 or 5 days.

 

This method is the easiest for you as their disks contain all the drivers that you need.  If you use a generic disk you'll be stuck looking around the web for all the right drivers.  It's not that hard to do with our help, but it is frustrating.

 

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#12 crossfirez-28

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Posted 15 June 2015 - 08:59 PM

Okay, Well, I finally received a copy of the right OS to attempt to repair my installation of windows without reformatting. I followed the instructions on the link above, but when I run the "sfc /scannow /offbootdir=d:\ /offwindir=d:\ windows" The computer says that there is already a repair in progress and it needs a reboot to finish. Well, after rebooting and running again. It says the same thing. Here is the catch though. If I boot the comp in safe mode, I can run sfc and of course it will find errors that it cannot repair, but again, Windows cannot rewrite while in safe mode. Any chance that there is a work around to do this. Also, if I just try to upgrade Windows, the computer stalls before getting all the way through, so It never configures right. Again, the computer will run all day in safemode. but even with everything turned off in msconfig but Windows apps, it still will become unresponsive if started normally. Just so I cover all bases. I have run all my anti virus,(Windows Security Essentials), Spybot, Malware Bytes. Along with CHKDSK and have found nothing to suggest either a virus or a hard drive problem. The only reason that I have not just threw in the towel and just reformatted is that I use this computer for my automotive buisiness and I have a program that if I wipe out, and have to reinstall, I will have to pay the vender a huge fee to reconfigure to there system. Due to the proprietary anti piracy security. When you first log on to their site you have to enter an activation code. Unfortunately, it's a one use only code. If you try to use it again, it doesn't allow you in. I have no idea where on my machine this info is kept or how to save it to say a flash drive and reinstall after a reformat. If you have any ideas on that, then reformatting, is more of an option. Again, Thank you for any help you can provide. Kris



#13 usasma

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Posted 17 June 2015 - 06:39 AM

The only other suggestion that I have would be to try running things from a "clean" boot:  https://support.microsoft.com/en-us/kb/929135

 

I'd also suggest contacting the software vendor for the automotive program and discuss with them how you can continue to use your activation key - or if there's an easy way to reinstall the system and continue using their services.  My wife has a proprietary program on her systems (not automotive) that works this way, and their tech support folks are very nice and helpful.


Edited by usasma, 17 June 2015 - 06:43 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 crossfirez-28

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Posted 17 June 2015 - 02:15 PM

Hi, and thanks again for your assistance. After I received the OS disks, I started the computer from a "clean" boot. It doesn't make a difference. I had shut down everything but the Microsoft services and it continues to stall. (but not in Safe Mode) That's what I don't understand. If I start the computer in Safe Mode, isn't that very similar to starting with a "clean" boot?  Also,why would it say that there is a there is a repair in progress when I try to run "sfc /scannow" from the "repair windows" prompt? As I explained before, If I run the SFC from boot after hitting F8 the command prompt is from C:\ and it will run, but cannot repair. If I run it from the "repair Windows" prompt and go to the command line from there I get an X: \ an it says that there is a repair in progress that requires a reboot. No matter how many time I reboot, I get the same message....Any idea what's going on there? If I can get the computer to realize that there is no repair going on, maybe I could fix it....lol.. Thanks Again, Kris



#15 usasma

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Posted 17 June 2015 - 04:07 PM

There's some sort of corruption going on.  I'd suggest that you post in the Windows 7 forum with a post title of "SFC.EXE Corruption" or something similar.

There may be a Windows Update/SFC expert hanging around.

 

I'd also suggest trying this (and post the results in the Windows 7 topic that you started):

Spoiler


Edited by usasma, 17 June 2015 - 04:08 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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