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Windows update error WindowsUpdate_80080005 OR WindowsUpdate_dt000


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#1 sdsteve760

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Posted 05 June 2015 - 09:54 PM

Hi all, I have windows 8.1 64 bit and i am having problems connecting to windows update and the windows store, I have no problem connecting to the internet its just windows update and windows store, Upon going to windows update it just acts like it is searching for like 5 minutes then gives me this error WindowsUpdate_80080005 OR WindowsUpdate_dt000  saying I have no internet connection which I know is untrue. I have tried malwarebytes and even uninstalled and reinstalled my network drivers,The windows store does the same thing saying I have no internet connection, Any help would be appreciated Thanks



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#2 usasma

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Posted 06 June 2015 - 04:14 AM

Try this first:

 

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.

 

Then start in on these Windows Update troubleshooters:

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-8

https://support.microsoft.com/en-us/gp/windows-update-issues/en-us

https://support.microsoft.com/en-us/kb/2714434

https://support.microsoft.com/en-us/kb/971058
 


Edited by usasma, 06 June 2015 - 04:16 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 sdsteve760

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Posted 06 June 2015 - 09:01 AM

OK I  ran all those in order and nothing has changed. I do not understand why i have internet fine but windows will not update and my store app doesnt work. Anything else I can do?


Edited by sdsteve760, 06 June 2015 - 09:48 AM.


#4 usasma

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Posted 06 June 2015 - 04:54 PM

Have a look at some of the topics here:  https://www.google.com/search?q=80080005&ie=utf-8&oe=utf-8

I'm not good with Windows Updates problems (and am not very interested in them either).

If you'd like further suggestions, I'd suggest posting over in the Windows 8/8.1 forum.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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