Hi first my brothers laptop had this issue, so took it to a friend who is going to try sort it
and now its happened to my old one i got from mums
Ok basically its something my brother is doing
he came in saying the laptop turns on then goes to a black screen with white cursor (windows 7)
i can not get past this at all & i have important vids,pics,docs etc on the laptop
unfortunatly im not very techy at the mo & didnt know how to backup the hard drive
i turn on laptop & keep pressing f1 and then it goes to some advance thing
ive tried the repair computer, says no probs found
ive tried system retore, says no restore points?
i have no clue whats happened
ps ctrl alt delete does nothing
i can only get to system restore and command promt etc if i keep clicking f1 to f12 then system repair
then access command promt etc from their
whys the no restore points????? i thought windows automatically does this?
please help as im so fed up as this has now happend to both laptops now
Edited by GreekEnigma, 05 June 2015 - 02:24 PM.