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Infected with ZeroAccess or similar. FRST download link not valid.


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4 replies to this topic

#1 Ginkasa2

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Posted 05 June 2015 - 01:00 PM

I was following the instructions in the Preparation Guide and attempted to download FRST, but the download link only led me to a "404" page.  Both 32bit and 64bit links were invalid (I need the 64bit version).  It was suggested in a separate topic that I may be infected with ZeroAccess or similar.



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#2 Machiavelli

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Posted 05 June 2015 - 01:20 PM

Good day,

 

Please run the following diagnostic scans so I can ascertain the state of your computer. Please try to download FRST again, if it doesn't work then please let me know.
 
STEP 1

xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan

  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Right-Click FRST.exe or FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply. 
     

STEP 2
YARWD1t.png.pagespeed.ce.nvhmVeYDe3.png TDSSKiller Scan

  • Please download TDSSKiller and save the file to your Desktop.
  • Right-Click TDSSKiller.exe and select xAVOiBNU.jpg.pagespeed.ic.H5HC6LkiJX.jpg Run as administrator to run the programme.
  • Click Change parameters. Place a checkmark next to Detect TDLFS file system and Verify file digital signatures.
  • ​Click Start Scan. Do not use the computer during the scan.
  • If objects are found, change the action to skip.
  • Click Continue and close the window.
  • A log will be created and saved to the root directory (usually C:\). Attach (not copy/paste) the file in your next reply.
     

======================================================
 
STEP 3
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • FRST.txt
  • Addition.txt
  • TDSSKiller log (attached!)

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

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#3 Machiavelli

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Posted 08 June 2015 - 01:05 PM

Hello, 
 
I have not heard back from you in 3 days.

  • Do you still require help?
  • If you require additional time to complete my instructions, please let me know.
  • If after 48 hours you have not replied to this thread it will have to be closed.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
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#4 Ginkasa2

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Posted 08 June 2015 - 11:54 PM

Please close. The problem has been corrected. Thanks!



#5 Machiavelli

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Posted 09 June 2015 - 07:51 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
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