So Starting yesterday, my connectivity has been dropping intermittently, but very often.
It has been happening only during the day, with minimal to no dropouts after 6PM Eastern, or before 845AM Eastern The dropouts are happening on average every 5 minutes or less, as close together as every 2-3 minutes, making this a very unstable, and at this point, unusable connection.
my RF levels on the modem are attached in a screenshot.
The event log of the modem is filled with the second attachment.
I chatted with support while at work, but all they said was that they needed me to be at home to unplug the modem and replug it etc... check cables and all the scripted responses. when i got back home and called them back, it was after the time the outages were happening, so it looks to them, rightfully so, that the connection is up and running.
My thinking is that there is some external wires or other component that is getting upset when the sun rises, and doesn't stop until the sun passes over the house. I am reasonably sure it is not an inside equipment issue, as if it were, why would the outages only happen during these times of day.
Does my line of thinking make sense? or based on the description and the attached data, is it something else completely? Thoughts anyone?