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Windows 8.1 Reapir Boot Loop (stuck)


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#1 MansterLeeb

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Posted 04 June 2015 - 06:02 PM

Hello,
I am on a HP Pavilion p7-1517c Running Windows 8.1 - I am looking at this computer for a friend... and while I am pretty good this one got me stuck for 10 hours. I give hopefully one of you guys can help me. When Windows boots up it keeps going to the automatic repair... then diagnose then to blue screen... I have tried a lot of different things and I am still STUCK! ugghhh I have a windows 8.1 disk also. Also I have another computer that sees the hard drive of the infected/ messed up windows 8.1 Any ideas anyone? I believe the virus is Trojan.Dealply



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#2 usasma

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Posted 05 June 2015 - 08:25 AM

Depends on what you're able to do.

First thing would be to attempt a System Restore or a Refresh from the Automatic Repair options (if accessible)

 

If infected, you'll either have to get into Windows to run tools, or you'll have to boot to repair tools offered by the different AV manufacturer's in order to remove enough to get into Windows (I have an older list here:  http://www.carrona.org/malware.html)

 

You can also post over in the Am I Infected forum to see if they can provide more expert help in removing the malware.

Good luck!


Edited by usasma, 05 June 2015 - 08:26 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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