Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Disaster After Spyware Cleanup (dnserrordiagoff.htm)


  • Please log in to reply
1 reply to this topic

#1 Cloephus Jones

Cloephus Jones

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:05:55 PM

Posted 06 July 2006 - 07:43 PM

After quarantining loads of viruses and spyware for a client, ie6 SP1 is throwing dns errors. The tagline reads...dnserrordiagoff.htm. Is there a fix or is it time to save what can be saved and format the HDD?

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,287 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:55 PM

Posted 07 July 2006 - 07:04 AM

If nothing is working then its time to have a deeper look as to what's going on with your client's system by creating a hijackthis log. This will help us to identify and remove the malware files responsible for your problems.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log".
When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

Start a new topic, give it a relevant title and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Doing this will avoid confusion and ensure you receive individual expert assistance.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users