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Network computers not printing...


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#1 addman

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Posted 04 June 2015 - 01:43 PM

I connected two computers to a local network and Xerox printer and the company moved from one location to another and now for some reason it doesnt want to print anything from either computer. I have added and removed printer on each and checked ip address they seem to be ok. Do you think it went to default settings on the printer and kick out the netorking connection. Am confused any help would be great...thxxxx

 



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#2 Wand3r3r

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Posted 04 June 2015 - 01:53 PM

What is the ip addresses of the workstations?

What is the static ip of the network printer?

Did your ip subnet change with the move?

Can you ping the printers ip from the workstations?


Edited by Wand3r3r, 04 June 2015 - 01:54 PM.


#3 addman

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Posted 04 June 2015 - 02:29 PM

What is the ip addresses of the workstations?

What is the static ip of the network printer?

Did your ip subnet change with the move?

Can you ping the printers ip from the workstations

 

I can ping the workstations to the network and  the one printer isnt allow\ing for a ping.

 

192.168.253.1 workstation 1

 :        :     256.1 workstation 2

 

 



#4 Wand3r3r

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Posted 04 June 2015 - 02:42 PM

Typo?  x.x.253.x and x.x.256.x are completely different subnets and can not communicate without a supernet mask or a router between them.

 

The other question answers?



#5 carlosayon

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Posted 05 June 2015 - 07:46 PM

It is always recommended to have all of your devices under the same subnet in small networks. Check what DHCP segment is the router using, or what gateway, and according to that set up the IPs for all the devices connected to the networks. I always recommend using high number for manual IPs for example: Set up your Printer to be 192.168.1.150, that way if there's another device added through DHCP while the printer is off, it won't use the printer IP. 
 
You can leave the workstations DHCP as long as they are in the same subnet - 192.168.1.X





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