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Mem test fail after changed ram HP Elitebook 8560w


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#1 IIxKnight

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Posted 04 June 2015 - 02:35 AM

hello, just looking for a bit of advice on this laptop.

was running 2x 8gb ram sticks, ran mem test and both failed, ran both sticks individually and they failed.

changed ram to different brand, and correct speed (1333) and still failed, have ran using mem test, and windows memory diagnostic tool, still failed.

I have also tried updating bios, same issue occured..   just a bit stuck on what to try next? possibly failed CPU?



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#2 1PW

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Posted 04 June 2015 - 03:34 AM

Hello IIxKnight:

Crucial.com tells us those SODIMMs should be rated PC3-12800, DDR3-1600, CL=11 where other suppliers state DDR-1333, CL9.

http://www.crucial.com/usa/en/elitebook-8560w/CT2253057

What do you think? Is Crucial's profit motivation trying to sell a more expensive component or are the diagnostic failures the needed proof?

 

Even if you are memory testing with Memtest86+ v5.01, those diagnostics should run error free at least overnight+.

HTH :)


Edited by 1PW, 04 June 2015 - 04:05 AM.

All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#3 hamluis

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Posted 04 June 2015 - 10:30 AM

Well...you have totally ignored one fo the two components involved...the RAM slots on the motherboard.

 

The suggested procedure for testing RAM that I would employ:

    Module 1 in Slot A

    Module 1 in Slot B

    Module 2 in Slot A

    Module 2 in Slot B

 

If that goes well, then:

    Modules 1 & 2 in Slots A/B

    Modules 2 & 1 in reversed slots

 

That would alllow me to know if I have a problem with a RAM module or a MB slot, individually and/or combined.

 

Louis



#4 IIxKnight

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Posted 05 June 2015 - 02:50 AM

sorry for wasting your time! I am a complete noob, it turns out there was a total of 4 slots, 2 slots underneath the keyboard which i did not know existed, 1 of those sticks was the faulty one, apologies!



#5 hamluis

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Posted 06 June 2015 - 11:54 AM

Glad you solved it :), happy computing :).

 

Louis






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