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Laptop as slow as molasses - could I have a virus?


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7 replies to this topic

#1 tyl604

tyl604

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Posted 03 June 2015 - 08:34 AM

I recently installed another 2G of ram so I have 4G.  But the laptop is running so slowly that I am wondering what is going on.  Could I have a virus or what could it be.  

 

Appreciate your help.

 

Emachines laptop E627

4G Ram

160 G Hard drive with 53 G free

AMD Athlon 64 TF20 cpu

Running Windows XP



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#2 Broni

Broni

    The Coolest BC Computer


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Posted 03 June 2015 - 05:02 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 tyl604

tyl604
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  • Gender:Male
  • Location:Atlanta, GA
  • Local time:04:20 PM

Posted 04 June 2015 - 09:04 AM

Broni - thanks for your help.  Here is the information you wanted:  (I think this is everything.)

 

From Security Check -

 

 Results of screen317's Security Check version 1.002  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Security Suite   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 SlimCleaner     
 Java™ 6 Update 24  
 Java 7 Update 45  
 Java version 32-bit out of Date! 
 Adobe Reader XI  
 Google Chrome (42.0.2311.152) 
 Google Chrome (43.0.2357.81) 
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 
 
 
From Farbar Service Scanner - 
 

Farbar Service Scanner Version: 17-01-2015
Ran by Bleepingcomputer (administrator) on 03-06-2015 at 22:28:16
Running from "C:\Users\Bleepingcomputer\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
From MiniToolBox -
 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Bleepingcomputer (administrator) on 04-06-2015 at 10:01:23
Running from "C:\Users\Bleepingcomputer\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: eMachines E627 Manufacturer: eMachines
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Broadcom 802.11g Network Adapter = Wireless Network Connection 2 (Connected)
Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : tyl604-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.ga.comcast.net
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Connection-specific DNS Suffix  . : hsd1.ga.comcast.net
   Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
   Physical Address. . . . . . . . . : 90-4C-E5-11-B1-54
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:0:8600:1430::a0fa(Preferred) 
   Lease Obtained. . . . . . . . . . : Wednesday, June 03, 2015 11:36:03 PM
   Lease Expires . . . . . . . . . . : Wednesday, June 10, 2015 11:36:03 PM
   IPv6 Address. . . . . . . . . . . : 2601:0:8600:1430:7164:4004:1ec9:908c(Preferred) 
   Temporary IPv6 Address. . . . . . : 2601:0:8600:1430:c5c5:6ed8:d79e:1bf0(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::7164:4004:1ec9:908c%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.102(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, June 03, 2015 11:34:59 PM
   Lease Expires . . . . . . . . . . : Thursday, June 11, 2015 8:53:13 AM
   Default Gateway . . . . . . . . . : fe80::68ee:96ff:fed4:e093%11
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 328223973
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-B0-66-1D-00-26-22-86-47-09
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hr.cox.net
   Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 00-26-22-86-47-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.hr.cox.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.hsd1.ga.comcast.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.ga.comcast.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    google.com
Addresses:  2607:f8b0:4002:c05::71
 64.233.177.101
 64.233.177.113
 64.233.177.138
 64.233.177.100
 64.233.177.139
 64.233.177.102
 
 
Pinging google.com [2607:f8b0:4002:c01::8b] with 32 bytes of data:
Reply from 2607:f8b0:4002:c01::8b: time=20ms 
Reply from 2607:f8b0:4002:c01::8b: time=24ms 
 
Ping statistics for 2607:f8b0:4002:c01::8b:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 24ms, Average = 22ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=94ms TTL=48
Reply from 98.139.183.24: bytes=32 time=47ms TTL=48
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 47ms, Maximum = 94ms, Average = 70ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...90 4c e5 11 b1 54 ......Broadcom 802.11g Network Adapter
 10...00 26 22 86 47 09 ......Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1       10.0.0.102     25
         10.0.0.0    255.255.255.0         On-link        10.0.0.102    281
       10.0.0.102  255.255.255.255         On-link        10.0.0.102    281
       10.0.0.255  255.255.255.255         On-link        10.0.0.102    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link        10.0.0.102    306
  169.254.255.255  255.255.255.255         On-link        10.0.0.102    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link        10.0.0.102    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link        10.0.0.102    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    281 ::/0                     fe80::68ee:96ff:fed4:e093
  1    306 ::1/128                  On-link
 11     33 2601:0:8600:1430::/64    On-link
 11    281 2601:0:8600:1430::a0fa/128
                                    On-link
 11    281 2601:0:8600:1430:7164:4004:1ec9:908c/128
                                    On-link
 11    281 2601:0:8600:1430:c5c5:6ed8:d79e:1bf0/128
                                    On-link
 11    281 fe80::/64                On-link
 11    281 fe80::7164:4004:1ec9:908c/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/01/2015 08:59:44 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).
 
Error: (05/30/2015 01:01:11 AM) (Source: WinVNC4) (User: )
Description: VNCServerWin32: gethostbyname: The requested name is valid, but no data of the requested type was found. (11004)
 
Error: (05/24/2015 07:52:00 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).
 
Error: (05/24/2015 07:50:34 PM) (Source: Windows Backup) (User: )
Description: Backup did not complete successfully because a shadow copy could not be created. Free up disk space on the drive that you are backing up by deleting unnecessary files and then try again.
 
Error: (05/13/2015 10:01:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (05/13/2015 10:01:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (05/10/2015 01:03:11 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).
 
Error: (05/08/2015 04:46:56 PM) (Source: WinVNC4) (User: )
Description: VNCServerWin32: gethostbyname: The requested name is valid, but no data of the requested type was found. (11004)
 
Error: (05/05/2015 09:02:03 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).
 
Error: (05/03/2015 08:29:57 PM) (Source: Windows Backup) (User: )
Description: Backup did not complete successfully because a shadow copy could not be created. Free up disk space on the drive that you are backing up by deleting unnecessary files and then try again.
 
 
System errors:
=============
Error: (06/04/2015 09:02:28 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
 
Error: (06/04/2015 09:00:25 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer CHILTONPC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{751E767F-F03E-4D65-85AE-5742EB85CE70}.
The master browser is stopping or an election is being forced.
 
Error: (06/04/2015 08:52:18 AM) (Source: atikmdag) (User: )
Description: Display is not active
 
Error: (06/04/2015 08:52:14 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (06/03/2015 11:35:57 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: 
%%1058
 
Error: (06/03/2015 11:35:57 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: 
%%1058
 
Error: (06/03/2015 11:35:57 PM) (Source: DCOM) (User: )
Description: 1068upnphost{204810B9-73B2-11D4-BF42-00B0D0118B56}
 
Error: (06/03/2015 11:35:57 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
 
Error: (06/03/2015 11:35:45 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
RapportHades64
 
Error: (06/03/2015 11:34:52 PM) (Source: Service Control Manager) (User: )
Description: The IObit Toolbar Service service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
Error: (04/17/2011 08:45:20 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 1Microsoft Office Excel12.0.6550.500412.0.6425.100012600
 
Error: (04/16/2011 11:32:08 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 1Microsoft Office Excel12.0.6550.500412.0.6425.100041350
 
Error: (12/10/2010 10:55:22 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 0Microsoft Office Word12.0.6545.500012.0.6425.10001010
 
Error: (11/18/2010 00:22:24 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 1Microsoft Office Excel12.0.6545.500012.0.6425.1000830
 
Error: (09/14/2010 06:43:19 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 0Microsoft Office Word12.0.6541.500012.0.6425.100011360
 
 
=========================== Installed Programs ============================
 
3D Christmas Cottage (HKLM-x32\...\{500D56BA-0E9C-4A98-B4B5-51837CD78E15}) (Version: 1.0.2 - W3i, LLC)
3D Snowy Cottage (HKLM-x32\...\{AB89101E-DA74-4A74-96CC-3D9198B20DC8}) (Version: 1.0.2 - W3i, LLC)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
AnyPic Image Resizer 1.0.1 (HKLM-x32\...\{97A730EA-218E-4C1C-8D62-18001C410DB4}_is1) (Version:  - PearlMountain Soft)
ArcSoft PhotoImpression 6 (HKLM-x32\...\{063E409E-3D7C-4A4A-95AB-2F124B9224B3}) (Version:  - ArcSoft)
Astro Gemini Screensaver Manager 1.2 (HKLM-x32\...\Astro Gemini Screensaver Manager_is1) (Version:  - )
Astroburn Lite (HKLM-x32\...\Astroburn Lite) (Version: 1.2.0.0087 - Disk Software Ltd)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.10 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{ACCA82EB-7088-919E-5E1C-100A24F11CCF}) (Version: 3.0.732.0 - ATI Technologies, Inc.)
Broadcom Driver Installation Program (HKLM-x32\...\{153F839F-0A63-41D8-890F-7324C0E13743}) (Version: 5.60.18.9 - Broadcom)
Bulk Rename Utility 2.7.1.2 (HKLM\...\Bulk Rename Utility_is1) (Version:  - TGRMN Software)
Bullzip PDF Printer 7.1.0.1195 (HKLM\...\Bullzip PDF Printer_is1) (Version:  - Bullzip)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version:  - )
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon MP Navigator EX 5.1 (HKLM-x32\...\MP Navigator EX 5.1) (Version:  - )
Canon MP470 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP470_series) (Version:  - )
Canon MX430 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX430_series) (Version:  - )
Canon MX430 series On-screen Manual (HKLM-x32\...\Canon MX430 series On-screen Manual) (Version:  - )
Canon MX430 series User Registration (HKLM-x32\...\Canon MX430 series User Registration) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Canon Speed Dial Utility (HKLM-x32\...\Speed Dial Utility) (Version:  - )
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version:  - )
ccc-core-static (HKLM-x32\...\{23E9588B-05ED-BC2F-EB69-101A96511EF1}) (Version: 2009.0729.2227.38498 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.02 - Piriform)
Christmas Eve 3D Screensaver 1.0 (HKLM-x32\...\Christmas Eve 3D Screensaver_is1) (Version:  - )
Christmas Eve Crisis v1.06 (HKLM-x32\...\Christmas Eve Crisis_is1) (Version:  - InterAction studios)
Cisco Connect (HKLM-x32\...\Cisco Connect) (Version: 1.3.11083.1 - Cisco Consumer Products LLC)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAO 3.5 (HKLM-x32\...\DAO 3.5) (Version:  - )
Defraggler (HKLM\...\Defraggler) (Version: 2.14 - Piriform)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.28 - Dropbox, Inc.)
eMachines Power Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3004 - Acer Incorporated)
eMachines Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3006 - Acer Incorporated)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Fast Duplicate File Finder 3.0.0.1 (HKLM-x32\...\{AFECFED6-0A43-488F-8511-1DC6B52F31C3}_is1) (Version: 3.0.0.1 - MindGems, Inc.)
Folder Size 3.4.0.0 (HKLM-x32\...\{2DFA85ED-588F-4CE3-A175-29E52C3804A8}_is1) (Version: 3.4.0.0 - MindGems, Inc.)
Free Fireplace 3D Screensaver (HKLM-x32\...\Free Fireplace 3D Screensaver_is1) (Version:  - )
Free Picture Resize Starter 4.5 (HKLM-x32\...\Picture Resize_is1) (Version: 5.5.18 - Bidgood Svcs)
Futuremark SystemInfo (HKLM-x32\...\{BEE64C14-BEF1-4610-8A68-A16EAA47B882}) (Version: 4.15.0 - Futuremark Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.81 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.153 - Google Inc.) Hidden
Google+ Auto Backup (HKLM-x32\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
GPL Ghostscript Lite 8.70 (HKLM-x32\...\GPL Ghostscript Lite_is1) (Version:  - )
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
InCD (ahead software) (HKLM-x32\...\InCD!UninstallKey) (Version:  - )
InstallIQ Updater (HKLM-x32\...\{5EFA68C8-CFFD-407F-8B17-7D7C61D2F93A}) (Version: 1.1.2.0 - W3i, LLC)
InstallShield Tuner 6.0.1 For Adobe Acrobat (HKLM-x32\...\{E32FC3D8-D106-425E-9F9E-8BE6E2E79AC9}) (Version: 6.0.1 - Adobe)
Java 7 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417045FF}) (Version: 7.0.450 - Oracle)
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle)
Java™ 6 Update 23 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416023FF}) (Version: 6.0.230 - Oracle)
Java™ 6 Update 24 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216015FF}) (Version: 6.0.240 - Sun Microsystems, Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 3.0.02 - eMachines)
Light Image Resizer 4.3.3.0 (HKLM-x32\...\{EBE030DD-D404-4D92-85E9-8C3624820808}_is1) (Version: 4.3.3.0 - ObviousIdea)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2000 Professional (HKLM-x32\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyDriveConnect 3.3.0.1812 (HKLM-x32\...\MyDriveConnect) (Version: 3.3.0.1812 - TomTom)
Nitro PDF Reader (HKLM\...\{31D83475-EC8C-4838-B82D-00679229556D}) (Version: 1.1.2.1 - Nitro PDF Software)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.7.0.11 - Symantec Corporation)
NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.627 - NewTech Infosystems)
NTI Backup Now Standard (HKLM-x32\...\{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.627 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6623 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6623 - NewTech Infosystems)
Nuance PDF Reader (HKLM-x32\...\{B480904D-F73F-4673-B034-8A5F492C9184}) (Version: 6.00.0041 - Nuance Communications, Inc.)
PDF Form Filler 2 (HKLM-x32\...\{DF02A1B9-B4FB-4873-98A4-0793AF76557F}) (Version: 2.0.480 - Blueberry Consultants)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Quicken Basic 99 (HKLM-x32\...\Quicken Basic 99) (Version:  - )
QuickTime (HKLM-x32\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple Inc.)
Rapport (HKLM-x32\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1412.173 - Trusteer) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 15.0) (Version:  - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5904 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30102 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Revo Uninstaller 1.94 (HKLM-x32\...\Revo Uninstaller) (Version: 1.94 - VS Revo Group)
ScanSoft OmniPage SE 4 (HKLM-x32\...\{DEE88727-779B-47A9-ACEF-F87CA5F92A65}) (Version: 15.2.0020 - Nuance Communications, Inc.)
Security Task Manager 2.0d (HKLM-x32\...\Security Task Manager) (Version: 2.0d - Neuber Software)
Shrink Pic (remove) (HKLM-x32\...\Shrink Pic) (Version:  - )
SlimCleaner (HKLM-x32\...\{6B8D6199-EE44-4FD7-813A-6D8C62C9B384}) (Version: 4.0.30878 - SlimWare Utilities, Inc.)
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.2 - Sophos Limited)
Speccy (HKLM\...\Speccy) (Version: 1.24 - Piriform)
SumatraPDF (HKLM-x32\...\SumatraPDF) (Version: 2.2.1 - Krzysztof Kowalczyk)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 13.2.2.0 - Synaptics Incorporated)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.25942 - TeamViewer)
TreeSize Free V2.7 (HKLM-x32\...\TreeSize Free_is1) (Version: 2.7 - JAM Software)
Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1412.173 - Trusteer)
Tweaking.com - Simple System Tweaker (HKLM-x32\...\Tweaking.com - Simple System Tweaker) (Version: 2.0.0 - Tweaking.com)
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 2.8.3 - Tweaking.com)
Verizon Mobile Broadband Drivers (HKLM-x32\...\{171B6E08-E57A-4FC4-8A43-79FDA555E647}) (Version: 3.22.017.001.14 - Novatel Wireless)
Verizon Wireless USB551L Firmware Updates (HKLM-x32\...\{BBB95D0D-D40F-4F46-808D-4D295BBB9490}) (Version: 1.0.5 - Smith Micro Software, Inc.)
Verizon Wireless USB760 Firmware Updates (HKLM-x32\...\{629CCE02-041D-4577-892C-577861181771}) (Version: 1.0.0 - Smith Micro Software, Inc.)
Visual C++ 8.0 Runtime Setup Package (x64) (HKLM-x32\...\{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}) (Version: 9.0.0.623 - AVG Technologies CZ, s.r.o.)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio C++ 10.0 Runtime (HKLM-x32\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)
VNC Free Edition 4.1.3 (HKLM-x32\...\RealVNC_is1) (Version: 4.1.3 - RealVNC Ltd.)
VZAccess Manager (HKLM-x32\...\{A19BD7EF-9D03-48B2-B912-7112893CAAB3}) (Version: 7.7.7.0 - Smith Micro Software Inc.)
Welcome Center (HKLM-x32\...\eMachines Welcome Center) (Version: 1.00.3009 - Acer Incorporated)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 38%
Total physical RAM: 3836.05 MB
Available physical RAM: 2377.26 MB
Total Pagefile: 7670.29 MB
Available Pagefile: 5852.25 MB
Total Virtual: 4095.88 MB
Available Virtual: 3992.01 MB
 
========================= Partitions: =====================================
 
1 Drive c: (eMachines) (Fixed) (Total:136.95 GB) (Free:52.11 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TYL604-PC
 
Administrator            Bleepingcomputer         Guest                    
tyl604                   
 
========================= Restore Points ==================================
 
22-05-2015 12:23:54 Windows Update
23-05-2015 12:57:51 Windows Update
28-05-2015 12:25:28 Windows Update
31-05-2015 13:20:58 Windows Update
31-05-2015 23:20:01 Windows Backup
02-06-2015 12:36:07 Windows Update
04-06-2015 03:38:16 Installed Rapport
04-06-2015 12:53:56 Windows Update
 
**** End of log ****
 
From MBAM - 
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 6/3/2015
Scan Time: 10:35:50 PM
Logfile: MBAM scan 6 3 15.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.06.04.01
Rootkit Database: v2015.06.02.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Bleepingcomputer
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 406768
Time Elapsed: 51 min, 3 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
From MBAR
 
MBAR-Log
 
Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org
 
Database version:
  main:    v2015.06.04.01
  rootkit: v2015.06.02.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Bleepingcomputer :: TYL604-PC [administrator]
 
6/3/2015 11:54:42 PM
mbar-log-2015-06-03 (23-54-42).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 407750
Time elapsed: 49 minute(s), 57 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
  MBAR System Log
 
Malwarebytes Anti-Rootkit BETA 1.09.1.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16428
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 4022390784, free: 2159882240
 
Downloaded database version: v2015.06.04.01
Downloaded database version: v2015.06.02.01
Downloaded database version: v2015.05.13.01
=======================================
Initializing...
------------ Kernel report ------------
     06/03/2015 23:54:10
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\1507000.00B\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\1507000.00B\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\N360x64\1507000.00B\ccSetx64.sys
\SystemRoot\System32\Drivers\N360x64\1507000.00B\SRTSP64.SYS
\SystemRoot\system32\drivers\N360x64\1507000.00B\SRTSPX64.SYS
\SystemRoot\system32\drivers\N360x64\1507000.00B\Ironx64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20150602.039\EX64.SYS
\??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20150602.039\ENG64.SYS
\??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_1412097.sys
\??\C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\N360x64\1507000.00B\SYMNETS.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20150602.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20150601.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdk8.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\bcmwl564.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\SysWOW64\Drivers\DKbFltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\lmimirr.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\NWADIenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\drivers\LMIRfsDriver.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_1412108.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\gdi32.dll
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2015.06.04.01
  rootkit: v2015.06.02.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80042b2060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80042b2960, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80042b2060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80042e0760, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa800429c060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 31139411
 
Partition information:
 
    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 25173792
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 25173855  Numsec = 208845
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 25382700  Numsec = 287197060
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 160041885696 bytes
Sector size: 512 bytes
 
Done!
File "C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\QBackup\index.qbs" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-25173855-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16428
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 4022390784, free: 2535321600
 
=======================================
 
From RKill
 
Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 06/04/2015 09:25:08 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 06/04/2015 09:28:46 AM
Execution time: 0 hours(s), 3 minute(s), and 37 seconds(s)
 
 


#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,660 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:20 PM

Posted 04 June 2015 - 07:10 PM

Clean so far....

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 tyl604

tyl604
  • Topic Starter

  • Members
  • 373 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Atlanta, GA
  • Local time:04:20 PM

Posted 05 June 2015 - 10:49 AM

Broni - here is the rest of the info:

 

AdwCleaner - 

 

# AdwCleaner v4.206 - Logfile created 04/06/2015 at 21:31:45
# Updated 01/06/2015 by Xplode
# Database : 2015-06-01.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Bleepingcomputer - TYL604-PC
# Running from : C:\Users\Bleepingcomputer\Downloads\adwcleaner_4.206.exe
# Option : Cleaning
 
***** [ Services ] *****
 
[#] Service Deleted : swdumon
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\SecTaskMan
Folder Deleted : C:\Users\Bleepingcomputer\AppData\Local\SecTaskMan
File Deleted : C:\Windows\System32\drivers\swdumon.sys
File Deleted : C:\Users\Bleepingcomputer\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_en.softonic.com_0.localstorage
File Deleted : C:\Users\Bleepingcomputer\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_en.softonic.com_0.localstorage-journal
File Deleted : C:\Users\Bleepingcomputer\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_nortonsafe.search.ask.com_0.localstorage
File Deleted : C:\Users\Bleepingcomputer\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_nortonsafe.search.ask.com_0.localstorage-journal
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\SecuredDownload
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16428
 
 
-\\ Google Chrome v43.0.2357.81
 
 
*************************
 
AdwCleaner[R0].txt - [659 bytes] - [05/01/2014 13:09:27]
AdwCleaner[R10].txt - [7305 bytes] - [30/01/2015 12:09:19]
AdwCleaner[R11].txt - [2816 bytes] - [04/06/2015 21:24:37]
AdwCleaner[R1].txt - [779 bytes] - [10/01/2014 23:46:09]
AdwCleaner[R2].txt - [1225 bytes] - [21/05/2014 13:46:47]
AdwCleaner[R3].txt - [1070 bytes] - [01/06/2014 14:45:10]
AdwCleaner[R4].txt - [1191 bytes] - [24/06/2014 15:35:29]
AdwCleaner[R5].txt - [1327 bytes] - [26/06/2014 16:25:45]
AdwCleaner[R7].txt - [1652 bytes] - [31/07/2014 21:17:59]
AdwCleaner[R8].txt - [1598 bytes] - [01/08/2014 15:23:13]
AdwCleaner[R9].txt - [2682 bytes] - [18/11/2014 11:38:44]
AdwCleaner[S0].txt - [719 bytes] - [05/01/2014 13:21:46]
AdwCleaner[S10].txt - [2184 bytes] - [04/06/2015 21:31:45]
AdwCleaner[S1].txt - [839 bytes] - [10/01/2014 23:51:13]
AdwCleaner[S2].txt - [1299 bytes] - [21/05/2014 13:51:10]
AdwCleaner[S3].txt - [1134 bytes] - [01/06/2014 14:47:49]
AdwCleaner[S4].txt - [1255 bytes] - [24/06/2014 15:37:00]
AdwCleaner[S5].txt - [1391 bytes] - [26/06/2014 16:48:17]
AdwCleaner[S6].txt - [675 bytes] - [20/07/2014 14:07:27]
AdwCleaner[S7].txt - [1715 bytes] - [31/07/2014 21:22:30]
AdwCleaner[S8].txt - [1660 bytes] - [01/08/2014 15:27:32]
AdwCleaner[S9].txt - [7483 bytes] - [30/01/2015 12:39:08]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S10].txt - [2773  bytes] ##########
 
 
JRT - 
 
Junkware Removal Tool (JRT) by Thisisu
Version: 6.8.8 (06.03.2015:1)
OS: Windows 7 Home Premium x64
Ran by Bleepingcomputer on Thu 06/04/2015 at 22:08:53.96
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
Successfully deleted: [Task] C:\Windows\system32\tasks\SlimCleaner Run
 
 
 
~~~ Registry Values
 
Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_A1F35B68CE3412899874ED07FE9322EB
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\Users\Bleepingcomputer\appdata\local\google\chrome\user data\default\local storage\https_static.olark.com_0.localstorage
Successfully deleted: [File] C:\Users\Bleepingcomputer\appdata\local\google\chrome\user data\default\local storage\https_static.olark.com_0.localstorage-journal
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\Users\Bleepingcomputer\appdata\local\slimware utilities inc
 
 
 
~~~ Chrome
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
 
[C:\Users\Bleepingcomputer\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Users\Bleepingcomputer\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
 
[C:\Users\Bleepingcomputer\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Users\Bleepingcomputer\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
  mkfokfffehpeedafpekjeddnmnjhmcmk
]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 06/04/2015 at 22:34:40.01
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  
 
Sophos - no virus found; reported clean.
 
Thanks for your help.


#6 Broni

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Posted 05 June 2015 - 04:48 PM

How is computer doing?

 

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.


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#7 tyl604

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Posted 05 June 2015 - 07:18 PM

Broni - I have installed Java.  So far I do not think I can see improvement.  What do you suggest?  Is there any test that we can run to see if it performs say at least in the 50 percentile?  Or any way to judge performance?  I ran the inhouse Microsoft program that rated its component performance on a scale of 1 to 7.9 and it rated a 3.2 (3 of  5 components rated about a 5 but two rated only 3.2 and it always picks the worst rating) but I have not re-run it and I am not sure that program measures what I need - reasonably quick performance opening up things on the internet.

 

If virus problems does not cause it to be slow, should we move it to some other section of the forum and ask the same question - why is it running so slow?  For example, maybe Adobe should never be opened unless I need to read a pdf???



#8 Broni

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Posted 05 June 2015 - 08:42 PM

Your computer is clean so it may be a good idea to start new topic in Windows forum.


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