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Windows XP BSOD.


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#1 RossDG

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Posted 03 June 2015 - 08:24 AM

I am having this exact same problem on two computers.

 

When I start my Windows XP Professional it goes through the boot procedures then gets to the windows xp pro loading screen. Then reboots.

 

When I try boot from CD I get BSOD before get to the next part of the setup that allows me to run a system recovery.

 

I have attached an image of the BSOD for reference.

 

Any help would be appreciated.

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#2 usasma

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Posted 03 June 2015 - 09:03 AM

The STOP 0x7B error is an Inaccessible Boot Device error

This means that the computer can't find the hard drive to boot from.

 

I would start by trying a bootable hard drive diagnostic.  I have a list of them here:  http://www.carrona.org/hddiag.html

Start with the Seagate Seatools bootable diagnostic.  If that doesn't work, then try the Hitachi Drive Fitness Test (DFT) - it works well on older IDE drives.

 

If the hard drives pass the diagnostic tests, then use the Recovery Console:  https://support.microsoft.com/en-us/kb/307654

And run fixboot and fixmbr (and maybe bootcfg)


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#3 RossDG

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Posted 04 June 2015 - 02:18 AM


 

I would start by trying a bootable hard drive diagnostic.  I have a list of them here:  http://www.carrona.org/hddiag.html

Start with the Seagate Seatools bootable diagnostic.  If that doesn't work, then try the Hitachi Drive Fitness Test (DFT) - it works well on older IDE drives.

 

If the hard drives pass the diagnostic tests, then use the Recovery Console:  https://support.microsoft.com/en-us/kb/307654

And run fixboot and fixmbr (and maybe bootcfg)

 

I ran the Seagate bootable diagnostic from a disc and it said the drive passed. How do I run the windows recovery console? I get a blue screen before I get to that part of the setup where it says "Press R to start the recovery console".

 

Thanks in advance



#4 RossDG

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Posted 04 June 2015 - 03:27 AM

I managed to get around this issue with quite a simple fix...

 

1. Boot into the BIOS (press F2 while the Dell splash screen is showing).
2. Go to Drives > SATA Operation.
3. Change from "RAID Autodetect / AHCI" to "RAID Autodetect / ATA".
4. Press escape, choose Save / Exit.


#5 usasma

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Posted 05 June 2015 - 05:48 AM

Interesting.  Had anyone changed the BIOS previously?  Or had there been a BIOS update installed?

Could also have been storage controller drivers - but that's not as likely.


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- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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