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SWDUMON service was found while running AdwCleaner. What is it and is it bad?


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#1 Fhoosa

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Posted 03 June 2015 - 07:15 AM

Hello everyone in Bleeping Computer land.  Long time no talk to.  I'm hoping I'm posting this in the right forum.  If not, I'm sure you'll let me know.  Tonight I was doing a routine clean up of temp files, etc and when I ran AdwCleaner, the service "swdumon" was found along with this file "C:\Windows\System32\drivers\swdumon.sys".  I don't have a clue what it is, where it came from, if it's friendly or how to get rid of it.  I tried to research it but that only got me more confused.  So that's when I decided to call on the experts.

 

I'll be looking forward to hearing from you.  I have also attached the reports that you have requested.

 

Thank you in advance.

 

Debbie

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#2 nasdaq

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Posted 06 June 2015 - 07:43 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

AdwCleaner, the service "swdumon" was found along with this file "C:\Windows\System32\drivers\swdumon.sys".

This is from a SlimWare utility you have installed.
http://www.shouldiremoveit.com/SlimWare-Utilities-5494-publisher.aspx

I will need to see the AdwCleaner log to make a sound decision.
===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.


start

CloseProcesses:

ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKU\.DEFAULT\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-3197802315-1125251100-3617295894-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
Toolbar: HKLM-x32 - No Name - {311B58DC-A4DC-4B04-B1B5-60299AD3D803} -  No File
Toolbar: HKU\.DEFAULT -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-3197802315-1125251100-3617295894-1000 -> No Name - {311B58DC-A4DC-4B04-B1B5-60299AD3D803} -  No File
Handler: WSWSVCUchrome - No CLSID Value
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\Office14\NPSPWRAP.DLL No File
S3 scan; C:\Program Files\360\360 Internet Security\scan.dll [X]
S1 qdeojeov; \??\C:\Windows\system32\drivers\qdeojeov.sys [X]
AlternateDataStreams: C:\TEMP:2CB9631F
AlternateDataStreams: C:\TEMP:4B6A9FDA
AlternateDataStreams: C:\TEMP:5C321E34
AlternateDataStreams: C:\ProgramData\TEMP:5C321E34

End
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===


CHR dev: Chrome dev build detected! <======= ATTENTION

Your copy of Chrome has been compromised

Re-install Chrome

Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants.

Clear your Chrome cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

===

Remove Chrome using the the instructions on this page.
https://support.google.com/chrome/answer/95319?hl=en

Before you do Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.

Re-install Chrome and the Bookmarks.

If you want to save all your settings refer to this page.
Follow the instructions before removing Chrome.
http://juan2geek.com/how-to-backup-and-restore-entire-google-chrome-setting/
<<<>>>

Post the AdwCleaner log that shows the \swdumon.sys file for my review.

How is the computer running now?

#3 Fhoosa

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Posted 07 June 2015 - 05:32 AM

I have attached the reports you requested.  Also, I uninstalled Chrome but have no desire to reinstall it.  I hardly ever use it.

The computer seems to be running fine, at the moment. 

How do I find out what program was installed that have me the SWDUMON service?

Look forward to hearing back from you.

 

Debbie

Attached Files



#4 nasdaq

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Posted 07 June 2015 - 08:31 AM


Looks like SlimDriver from Slim ware utilities
https://www.slimwareutilities.com/products.php#f

https://www.slimwareutilities.com/forum/showthread.php?1567-swdumon-sys-Not-Digital-Signed

===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#5 nasdaq

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Posted 13 June 2015 - 09:02 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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