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Windows 10 Analyzer says Norton 360 won't work with W10


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#1 orlbuckeye

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Posted 03 June 2015 - 05:18 AM

I got a message that Symantec will have a fix for this in the next couple of weeks.


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#2 Aura

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Posted 03 June 2015 - 05:25 AM

It's possible. Not every programs will be compatible with Windows 10, and it doesn't surprise me that a program as complex as an Antivirus (which install kernel-mode drivers and is very, very OS specific) doesn't support Windows 10 officially. I guess that Symantec is waiting until the last day to make Norton compatible with what will be the closest version of Windows 10 from the one of the official release.

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#3 orlbuckeye

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Posted 03 June 2015 - 07:53 AM

It's possible. Not every programs will be compatible with Windows 10, and it doesn't surprise me that a program as complex as an Antivirus (which install kernel-mode drivers and is very, very OS specific) doesn't support Windows 10 officially. I guess that Symantec is waiting until the last day to make Norton compatible with what will be the closest version of Windows 10 from the one of the official release.

Well they are probably waiting for the RTM to get the release version to the OEM's. I didn't install Norton 360 in the Technical preview because I didn't want to use a license up for something going away.


Edited by orlbuckeye, 03 June 2015 - 07:54 AM.

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#4 Aura

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Posted 03 June 2015 - 07:57 AM

It would have been a good idea for Norton (and other companies) to release a universal product key for their products only for Windows 10, and only during the time of the technical preview. This way, it would have allowed users to test the products and help them make sure it's compatible and fix any bugs it would have with it.

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#5 andrew193

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Posted 05 June 2015 - 09:19 AM

I had an email from Norton saying that it will infact work when Win 10 comes out as they are working on a patch at the moment to address this problem



#6 orlbuckeye

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Posted 05 June 2015 - 09:36 AM

It would have been a good idea for Norton (and other companies) to release a universal product key for their products only for Windows 10, and only during the time of the technical preview. This way, it would have allowed users to test the products and help them make sure it's compatible and fix any bugs it would have with it.

That's a good idea because I didn't install 360 in the technical preview because I didn't want or have a license to use and didn't want to buy a license  for something going away.


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#7 orlbuckeye

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Posted 05 June 2015 - 09:37 AM

I had an email from Norton saying that it will infact work when Win 10 comes out as they are working on a patch at the moment to address this problem

I got a special message saying it will be fixed in the next couple of weeks.


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#8 Drew1903

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Posted 06 June 2015 - 12:39 AM

I got a message that Symantec will have a fix for this in the next couple of weeks.

No 3rd Party vendor is obliged to support a beta OS.  This why we have been advising to use WD, @ least, for the duration of the beta Builds w/ Windows 10.  And, similarly, if must use a 3rd Party security product to wait until the GA.

Cheers,
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#9 Aura

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Posted 06 June 2015 - 12:41 AM

Well, it's still a good idea to test the Antivirus programs anyway and report the issue to the developpers so they can be aware of it. It would have made their job a bit easier. I'm part of the people who believes that if a community of users using a program can help its development.

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#10 clayto

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Posted 09 June 2015 - 07:14 AM

I have Norton 360.  I did not get a report from the Upgrade Assistant that it was not compatible from the Upgrade Assistant. I will check again just in case but it is good to know Symantec has the matter in hand.

 

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#11 orlbuckeye

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Posted 09 June 2015 - 12:15 PM

Yes i got the email today also.


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#12 Aura

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Posted 09 June 2015 - 12:23 PM

Well so far I only know that avast! is fully compatible with Windows 10. I expect the other Antivirus companies (like avast! and Symantec) to make announcements soon concerning this matter.

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#13 Sintharius

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Posted 09 June 2015 - 12:46 PM

Emsisoft Anti-Malware is also fully compatible with Windows 10, just FYI.

#14 Aura

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Posted 09 June 2015 - 02:43 PM

So Windows 7 and Windows 8.1 users with EAM or EIS installed will be able to upgrade to Windows 10 without any issues? They won't have to uninstall the program first and then reinstall it?

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#15 Sintharius

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Posted 09 June 2015 - 02:46 PM

I think it's necessary with EIS due to the presence of the firewall, but it probably is not necessary for EAM. People have been reporting EAM running smoothly on Windows 10 Technical Preview.




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