Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

A number of suspicious things are happening: Windows 8.1, HP laptop


  • Please log in to reply
1 reply to this topic

#1 shobo

shobo

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:06:06 PM

Posted 02 June 2015 - 05:36 PM

Hello All,

 

I originally posted this in the windows forum, but it did not seem to be the right place for this. Also, since that post a number of other things have started as well. Here is what I have going on:

 

1) Windows 8 will not recognize my iPhone and I am at a loss of what to do. When I open iTunes it recognizes my iphone and I can work with it in iTunes. But I would like to get my other stuff off my phone such as photos. When I go into devices and printers my iphone is not there. It does however say Apple mobile device USB driver under unspecified. When I try to update the driver it is grayed out and will not do anything. 

 

2) My webcam stopped working around the same time as iPhone recognition. I can't figure that out at all either.

 

3) Microsoft word now tells me "there is insufficient disk space. Word cannot display the requested font." But when I look to see how much space I have, I have a lot. I also have never seen this error message before. Sometimes word opens the document and it is fine, other times it is not. These files are all ones that I have saved and began on my computer. 

 

4) When on the internet I keep getting "Dropbox Err 5xx". When I looked this up it said the most common problem was malware.

 

5) Today I got a Blue screen with a sad face on it, when turned my computer on. I can't remember what it said, but something about windows not starting correctly and needing to be turned off. I restarted the computer and it was fine. 

 

All these things may or may not be related. It started with #1-2 a couple weeks ago and in the last 5 or so days #3-5 occured.

 

Any ideas? Malware issue or something else?

 

Thanks!


Edited by shobo, 02 June 2015 - 06:32 PM.


BC AdBot (Login to Remove)

 


m

#2 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,205 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Quebec, Canada
  • Local time:05:06 PM

Posted 18 June 2015 - 05:05 PM

Hi shobo :)

I see that no one picked up your thread. Do you still need assistance with these issues?

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users