Holy cow I am hoping someone here can help me out for I am pulling my hair out one strand at a time.
I have a Sony Vaio All-In-One 3D touch screen computer [VPCL22SFX] that is having an issue and I am unable to figure out what exactly is going on. It does not lack in processing power or RAM which makes this even more difficult. This PC has worked perfectly since I bought it but now it seems there is something wrong and I can't figure it out. About 3 months ago it started slowing down at certain times and I have exhausted everything I know to help diagnose what the issue could be and I am coming up with nada. I only use this PC for accessing MS Office and internet surfing so I keep it very clean. When I go to YouTube the video and audio stutters and brings the PC down to a crawl. I will attempt to move the mouse at the same time and it also stutters or skips all over the place. When I try to copy data over from the PC to an external hard drive [or vice versa] the mouse exhibits the same behavior. I am on a wired connection and I am getting about 40 MBPS downloads and 4 MBPS uploads on AT&T Uverse, and I run speed tests all the time so I know the number is consistent. I have used Hiren's Boot CD to test the CPU, the RAM, the fans, the hard drive, the video card and the audio and it passes all the tests. I also used VAIO Care to test everything as well as Bluetooth, BD drive, etc. and it passed all those tests as well. I ran a check for spyware and malware...nothing was found. I went ahead and re-imaged it to see if that would fix it, problem still exists. Does anyone here have any ideas what could be going on? I am at a total loss and it's frustrating me to no end. Thanks in advance to anyone who can offer me some help.