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windows 7 shut down problem- "Waiting to close background programs"


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9 replies to this topic

#1 SimiRed

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Posted 02 June 2015 - 06:07 AM

Good Morning,

Whenever I shut down my computer, I am getting the error that it is "Waiting to close background programs".  The computer is taking longer to shutdown even after this message goes away and some of my programs seem sluggish and very slow.

Windows 7 Professional 64-bit Operating System

Thank you for any advice,

Tracey



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#2 hamluis

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Posted 02 June 2015 - 10:58 AM

Do you not get the option to force a shutdown?

 

You can use Task Manager to see just what is running when the stated screen appears.

 

I get this message occasionally...but I don't waste any time with it, I just elect to terminate whatever is holding the shutdown up.  I suspect that I probably need to run chkdsk /r  and I usually do that the next day.

 

You can take a look in Event Viewer/Application...for any errors noting "hanging application" (or wording to that effect) if you really want to know.  But, IME, some programs routinely hang for whatever reason...and it's not anything for me to worry about.

 

Louis



#3 SimiRed

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Posted 13 June 2015 - 05:12 AM

Thank you for your reply.  I have been having family issues, sorry I'm just getting back to you.

 

I looked at the event view applications and have the following errors:

 

Event ID: 10 Source: WMI Log: Appication

Event ID: 1001 Source: Dhcp-Client Log:Microsoft-Windows-DHCP Client Events/Admin

Event ID: 1002 Source: Dhcp-Client Log:Microsoft-Windows-DHCP Client Events/Admin

Event ID: 10016 Source: DistributedCOM Log: System



#4 hamluis

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Posted 13 June 2015 - 10:35 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#5 SimiRed

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Posted 14 June 2015 - 09:27 PM

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Tracey (administrator) on 14-06-2015 at 22:26:58
Running from "C:\Users\Tracey\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: P17SM Manufacturer: Notebook
Boot Mode: Normal
*************************************************************************
 
========================= Event log errors===============================

Application errors:
==================
Error: (06/14/2015 09:16:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/13/2015 07:38:55 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstanceISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/13/2015 05:43:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 07:10:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 05:39:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 01:07:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 08:43:06 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 06:57:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/11/2015 04:03:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/11/2015 01:12:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (06/14/2015 09:26:53 PM) (Source: bowser) (User: )
Description: The master browser has received a server  announcement from the computer USER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{68A94CA6-D709-40D3-BB95- DEE356504875}.  The master browser is stopping or an election is being forced.

Error: (06/14/2015 09:16:55 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (06/14/2015 09:16:55 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (06/13/2015 07:39:47 AM) (Source: DCOM) (User: NTAUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (UsingLRPC)

Error: (06/13/2015 07:39:46 AM) (Source: DCOM) (User: NTAUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (06/13/2015 07:38:13 AM) (Source: Service Control Manager) (User: )
Description: The Group Policy Client service did not shut down properly after receiving a preshutdown control.

Error: (06/13/2015 05:43:26 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628 -407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (06/13/2015 05:43:26 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (06/12/2015 07:11:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628 -407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (UsingLRPC)

Error: (06/12/2015 07:11:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Microsoft Office Sessions:
=========================
Error: (06/14/2015 09:16:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM__InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/13/2015 07:38:55 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/13/2015 05:43:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 07:10:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 05:39:23 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 01:07:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 08:43:06 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2015 06:57:43 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/11/2015 04:03:55 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/11/2015 01:12:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

=========================== Installed Programs============================
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.9.5.820 - Amazon Services LLC)
AuthenTec Fingerprint Driver (HKLM\...\{CEA5CD5B-DD10-46BF-82CE-CD578E3409BA}) (Version: 1.6.1.0342 - AuthenTec)Hidden
AuthenTec TrueSuite (HKLM\...\{9A4D399F-F790-4326-A9E4-64DF25E0EBE1}) (Version: 5.2.500.16 - AuthenTec, Inc.)
BisonCam (HKLM-x32\...\{5BBC4803-C96E-4D3E-9D1D-2E43774C4062}) (Version:  - BisonCam)
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
erLT (HKLM-x32\...\{A498D9EB-927B-459B-85D6-DD6EF8C2C564}) (Version: 1.20.0137 - Logitech, Inc.) Hidden
ffdshow [rev 2527] [2008-12-19] (HKLM-x32\...\ffdshow_is1) (Version: 1.0 - )
Finger Printer (HKLM-x32\...\{793C03D1-884D-4C11-A7F6-07F3FDF10066}) (Version: 2.01.0000 - ) Hidden
Finger Printer (HKLM-x32\...\InstallShield_{793C03D1-884D-4C11-A7F6-07F3FDF10066}) (Version: 2.01.0000 - )
Fitbit Connect (HKLM-x32\...\{D3CD091B-296B-48E9-9F0F-E9FE53E02E41}) (Version: 1.0.3.5511 - Fitbit Inc.)
Google Drive (HKLM-x32\...\{CBC9F5FD-5CFA-4A33-81CD-369EAB77E3A6}) (Version: 1.22.9403.0223 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.)
Hotkey 7.0026 (HKLM-x32\...\{164714B6-46BC-4649-9A30-A6ED32F03B5A}) (Version: 7.0026 - NoteBook) Hidden
Hotkey 7.0026 (HKLM-x32\...\InstallShield_{164714B6-46BC-4649-9A30-A6ED32F03B5A}) (Version: 7.0026 - NoteBook)
HP ENVY 4500 series Basic Device Software (HKLM\...\{6915424E-704F-4F5D-9057-9C7B406B36DB}) (Version:32.3.198.49673 - Hewlett-Packard
HP ENVY 4500 series Help (HKLM-x32\...\{95BECC50-22B4-4FCA-8A2E-BF77713E6D3A}) (Version: 30.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HTC Driver Installer (HKLM-x32\...\{4CEEE5D0-F905-4688-B9F9-ECC710507796}) (Version: 4.16.0.001 - HTC Corporation)
HTC Sync Manager (HKLM-x32\...\{231D0C79-98A6-4693-A366-36DE7D7346EC}) (Version: 3.1.46.0 - HTC)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version:9.0.0.1310 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.18.10.3165 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:3.0.0.63463 - Intel
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version:2.5.0.19 - Intel Corporation)
IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.9 - HTC)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 -Vantage Linguistics)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
JavaFX 2.0.3 (HKLM-x32\...\{1111706F-666A-4037-7777-203328764D10}) (Version: 2.0.3 - Oracle Corporation)
Lexmark S410 Series Uninstaller (HKLM\...\Lexmark S410 Series) (Version:  - Lexmark International, Inc.)
Logitech SetPoint 6.65 (HKLM\...\sp6) (Version: 6.65.62 - Logitech)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Memory Manager 4.0 (HKLM-x32\...\{C3E83D6F-E8C3-407D-8366-EF00153B6E81}) (Version: 4.1.4780 - Creative Memories)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 -Microsoft Corporation)
Microsoft Office Home and Business 2013 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 15.0.4719.1002 -Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version:17.3.1229.0918 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version:8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version:8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version:8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version:8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version:8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x649.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Microsoft Visual C++ 2008 Redistributable - x649.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022(HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4})(Version: 9.0.21022 - Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version:10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903
MotoCast (HKLM-x32\...\{5401CEE8-3C2D-4835-A802-213306537FF4}) (Version: 2.0.31 - Motorola Mobility)
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (HKLM-x32\...\{894AB83D-A9AF-4E54-BFF3-A7262A0A6C13}) (Version: 13.09.3001 - Motorola Mobility) Hidden
MOTOROLA MEDIA LINK (HKLM-x32\...\{378397D6-FD32-4092-A854 -6A75CB7EDA46}) (Version: 1.9.0002.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla) \
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 -Microsoft Corporation)
Norton 360 (HKLM-x32\...\N360) (Version: 21.7.0.11 - Symantec Corporation)
NVIDIA GeForce Experience 1.5 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.5- NVIDIA Corporation)
NVIDIA Graphics Driver 320.49 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 320.49 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.0604 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version:9.13.0604 - NVIDIA Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version:15.0.4719.1002 - Microsoft Cor
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version:15.0.4719.1002 - Microsoft
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version:15.0.4719.1002 - Microsoft
Panstoria Artisan 4 (HKLM\...\{2CD6D9C8-9E99-4EC4-B0DF-C6C706783177}) (Version: 4.0.5575 - Panstoria, Inc.)
Panstoria Historian 4 (HKLM-x32\...\{6FFE8101-5EDF-447D-90C7-1A3380954976}) (Version: 4.2.5542 - Panstoria, Inc)
Product Improvement Study for HP ENVY 4500 series (HKLM\...\{58139103-BACF-4BDC-B71C-955F9164ADA6}) (Version:32.3.198.49673 - HP
Qualcomm Atheros Killer Network Manager (HKLM\...\{DF446558-ADF7-4884-9B2D-281979CCE71F}) (Version:6.1.0.395 - Qualcomm Atheros) Hidden
Qualcomm Atheros Killer Network Manager (HKLM-x32\...\InstallShield_{DF446558-ADF7-4884-9B2D-281979CCE71F})(Version: 6.1.0.395 - Qualcomm
Quicken 2013 (HKLM-x32\...\{034DD4BB-F0D6-4ECF-B064-8E39E3EF7076}) (Version: 22.1.12.7 - Intuit)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.67.1226.2012 -Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) Version:6.0.1.6895 - Realtek Semiconductor Corp
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.27036 - Realtek Semiconductor Corp.)
Sound Blaster X-Fi MB3 (HKLM-x32\...\{3689CE39-3173-4952-B7AF-F1A9D6F9A288}) (Version: 1.00.03 - Creative TechnologyLimited)
StoryBook Creator 4.0 (HKLM\...\{EC445D66-B081-474E-948C-52E1EC48A414}) (Version: 4.0.5022 - Panstoria, Inc.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.3.4.0 - Synaptics Incorporated)
WebCam Installer (HKLM-x32\...\{2A14D7BC-1876-4B38-830B-18856C27F550}) (Version: 4.041 - WebCam) Hidden
WebCam Installer (HKLM-x32\...\InstallShield_{2A14D7BC-1876-4B38-830B-18856C27F550}) (Version: 4.041 - WebCam)
WinZip 15.5 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240C3}) (Version: 15.5.9579 - WinZip Computing, S.L.)
Zune (HKLM\...\Zune) (Version: 04.08.2345.00 - Microsoft Corporation)

========================= Memory info:===================================
Percentage of memory in use: 17%
Total physical RAM: 24496.38 MB
Available physical RAM: 20329.83 MB
Total Pagefile: 48990.96 MB
Available Pagefile: 44710.23 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.41 MB

========================= Partitions:=====================================
1 Drive c: () (Fixed) (Total:476.94 GB) (Free:366.16 GB) NTFS
3 Drive h: (Omega) (Fixed) (Total:1862.92 GB) (Free:1682.68 GB) NTFS

========================= Users:========================================
User accounts for \\CLEVO-PC

Administrator            Guest                    Tracey    
             
UpdatusUser

**** End of log ****

http://speccy.piriform.com/results/L63awL6HGTlfzfJwa0QedvB

Edited by hamluis, 15 June 2015 - 10:22 AM.


#6 SimiRed

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Posted 17 June 2015 - 08:24 PM

Any other information you need?



#7 hamluis

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Posted 18 June 2015 - 08:12 AM

My apologies...I sometimes miss topics I should respond to.

 

Worth a look, http://www.sevenforums.com/performance-maintenance/303429-win-7-error-event-10016-distributedcom.html .

 

Are you running the Ccleaner registry cleaner function?

 

Also appears that you are running a software RAID...on a drive which is not the boot drive.  That makes no sense to me.

 

Interface: RAID      Capacity: 1863 GB      Real size:  2,000,404,086,784 bytes      RAID Type: Software RAID      S.M.A.R.T:  Not Supported

3 Drive h: (Omega) (Fixed) (Total:1862.92 GB) (Free:1682.68 GB) NTFS  

 

I believe the hard reflecting as "omega" should be "iomega". 

 

Can you clarify the above questions?

 

Louis

 



#8 SimiRed

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Posted 18 June 2015 - 04:18 PM

Yes, I have Ccleaner on my laptop, but haven't used it in a while.

 

I have 2 hard drives, the 2TB one I use for my pictures/photography and documents.  I named the hard drive Omega, that's the 2TB extra hard drive I have in the laptop.  The OS is on the other one.



#9 hamluis

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Posted 18 June 2015 - 04:42 PM

Looking at the application errors above...take a look at Event ID 10, WinMgmt .

 

I can't say this relates to your posted problem, but it's what your documentation points to.

 

Louis



#10 SimiRed

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Posted 22 June 2015 - 01:53 PM

Thank you, I will look at that information.






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