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HELP RAM CANT BE USED


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#1 Black Collar

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Posted 01 June 2015 - 06:58 PM

Can someone help? I have a RIPJAWS 8GB 1333MHZ single module stick when i put it in my board nothing comes up no matter what slot its in ( ASUS M5A99X EVO R2.0 ) but when i put in an old 2GB partiot 1033mhz i have the screen comes up. Now i have tried them in different situations the only time it works is when the 2GB is in first and windows is able to recognize i have 10.0GB RAM but it is saying 1.92 GB is usableAttached File  Screenshot (1).png   422.02KB   0 downloads



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#2 RolandJS

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Posted 01 June 2015 - 07:05 PM

I hope you kept your receipt, that 8GB stick might not be compatable with your motherboard, if Windows will not use that stick. Is there a way you can get a different manufacturer stick from your local computer store? -- to try it in your computer.

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#3 dc3

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Posted 02 June 2015 - 02:16 PM

What is the model of this module?


Edited by dc3, 02 June 2015 - 02:17 PM.

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#4 Black Collar

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Posted 03 June 2015 - 08:16 PM

its 8GB G.Skill DDR3 PC3-10666 RipjawsX Series (9-9-9-24) Single module 8G x 1 model number f3-10666cl9d 98 8gbxl and it is supported by my board


Edited by Black Collar, 03 June 2015 - 08:27 PM.


#5 dc3

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Posted 04 June 2015 - 08:12 AM

Yes, that module is compatible with the ASUS motherboard.  But you have two different modules with different speeds.  What happens in this case is the faster module (the 1333MHz) will underclock to the slower module (the 1033MHz).  You have not posted any other specifications for the Patriot module, like the voltage.  The GSkill module's voltage is 1.5V, we don't know what the Patriot module is.  If they are not, this could be what is causing the problem.  If they are different go into the BIOS and set the voltage to that of the GSkill, this should resolve the problem of not working in that motherboard.


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#6 Black Collar

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Posted 06 June 2015 - 12:42 PM

i understand what u are saying but the main reason i have not included any info about the 2GB is because my focus is that im trying to get the 8gb to work on its own.My system doesnt even display anything once the 8gb module is in there i have tried in every slot and from what ive found out is that the only way it does boot up is when the 2gb is in a slot before the 8gb however when i change the voltage in the bios 1.6 or 1.7 then it is able to boot up with the 8gb is a slot before the 2gb but still doesnt boot up on its own

#7 dc3

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Posted 06 June 2015 - 01:20 PM

The voltage for the GSkill module is 1.5V, set the BIOS for that.

 

If you don't answer my questions you make it difficult to help you.

 

Good luck.


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#8 Black Collar

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Posted 06 June 2015 - 07:04 PM

ok sorry here are the default bios shots along with specfics hots with ram info and voltage info

Attached File  150606192047.BMP   2.25MB   3 downloadsAttached File  150606192054.BMP   2.25MB   2 downloadsAttached File  150606192200.BMP   2.25MB   1 downloadsAttached File  150606200954.BMP   2.25MB   2 downloads


Edited by Black Collar, 06 June 2015 - 07:08 PM.


#9 MrBruce1959

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Posted 07 June 2015 - 04:18 AM

This is the Patriot model number: PDC34G1600LLK

This is the spec sheet: http://www.patriotmemory.com/product/specs/4GKIT_1600MHzLL.pdf

Voltage is 1.9 Volts.

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#10 dc3

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Posted 07 June 2015 - 09:00 AM

This is the Patriot model number: PDC34G1600LLK

This is the spec sheet: http://www.patriotmemory.com/product/specs/4GKIT_1600MHzLL.pdf

Voltage is 1.9 Volts.

Bruce.

It doesn't matter.  They just want to get the GSkill module running properly.


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#11 MrBruce1959

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Posted 07 June 2015 - 04:38 PM

Yes, that module is compatible with the ASUS motherboard.  But you have two different modules with different speeds.  What happens in this case is the faster module (the 1333MHz) will underclock to the slower module (the 1033MHz).  You have not posted any other specifications for the Patriot module, like the voltage.  The GSkill module's voltage is 1.5V, we don't know what the Patriot module is.  If they are not, this could be what is causing the problem.  If they are different go into the BIOS and set the voltage to that of the GSkill, this should resolve the problem of not working in that motherboard.


You asked a question which is quoted in bold text above.

I supplied you with an answer to your question.

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#12 Black Collar

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Posted 07 June 2015 - 05:51 PM

I have already attempted to configure the bios to match that of the GSkill module and it doesnt work. I have attempted to configure the bios to that of the Partiot module the 8gb GSkill still doesnt work



#13 MrBruce1959

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Posted 07 June 2015 - 06:07 PM

Okay, what we may be faced with here is a faulty G.Skill DDR3 PC3-10666 RipjawsX Series module.

How long ago was this module purchased? Was it bought brand new and was it still in a sealed package?

Any signs it was an RMA'd by a previous owner?

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#14 dc3

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Posted 08 June 2015 - 08:03 AM

How about we let them set the voltage in the BIOS and see if it works properly before we make any further assumptions.


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#15 YeahBleeping

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Posted 08 June 2015 - 10:27 AM

According to the manual the 8gb gskill module is not listed on the QVL sheet as a possible configuration.  It may be possible as 2x8GB modules but that is not listed either.  But I suspect the motherboard is looking for dual channel with the same timings and is not able to do that with only one stick.  This motherboard has a MEM OK display on it.  What does it say when you only put in one stick?  I suspect nothing because it wants dual channel.


Edited by YeahBleeping, 08 June 2015 - 10:30 AM.





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