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#1 VAMSI442

VAMSI442

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  • Local time:07:05 AM

Posted 01 June 2015 - 08:51 AM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/564548/new-lenovo-laptop-keeps-shutting-down/ - Hamluis.

 

hi iam vamsi... my laptop is lenovo g50-70...some times its getting a problem of unexpected shutdown of kernal power 41 ID prblm...i performed mini tool box test..please check out the result and give solution.

 

Pasted log data into post - Hamluis.

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by User (administrator) on 01-06-2015 at 19:02:38
Running from "D:\SOFTWARES\NEW SOFTWARES\SOFTWARES\CHECKING TOOLS"
Microsoft Windows 8.1  (X64)
Model: 20351 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 5" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 6" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : lenovo
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 5:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
   Physical Address. . . . . . . . . : B0-10-41-0C-B5-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : B0-10-41-0C-B5-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c91a:380:cf60:f531%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.107(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, June 1, 2015 6:23:04 PM
   Lease Expires . . . . . . . . . . : Tuesday, June 2, 2015 6:23:04 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 179310657
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-D6-DB-EA-28-D2-44-B6-8F-75
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 28-D2-44-B6-8F-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{45CFBD6E-00C9-48B0-A1CE-BE840FA2FD5F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:60:3014:357a:c5fa(Preferred)
   Link-local IPv6 Address . . . . . : fe80::60:3014:357a:c5fa%8(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 352321536
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-D6-DB-EA-28-D2-44-B6-8F-75
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com
Addresses:  2404:6800:4007:806::200e
   216.58.220.46

Pinging google.com [216.58.220.46] with 32 bytes of data:
Reply from 216.58.220.46: bytes=32 time=147ms TTL=58
Reply from 216.58.220.46: bytes=32 time=401ms TTL=58

Ping statistics for 216.58.220.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 147ms, Maximum = 401ms, Average = 274ms
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=680ms TTL=53
Reply from 206.190.36.45: bytes=32 time=406ms TTL=53

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 406ms, Maximum = 680ms, Average = 543ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...b0 10 41 0c b5 a5 ......Microsoft Wi-Fi Direct Virtual Adapter #3
 10...b0 10 41 0c b5 a5 ......Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
  3...28 d2 44 b6 8f 75 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
  7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.107     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.107    281
    192.168.0.107  255.255.255.255         On-link     192.168.0.107    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.107    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.107    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.107    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  8    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  8    306 2001::/32                On-link
  8    306 2001:0:9d38:6ab8:60:3014:357a:c5fa/128
                                    On-link
 10    281 fe80::/64                On-link
  8    306 fe80::/64                On-link
  8    306 fe80::60:3014:357a:c5fa/128
                                    On-link
 10    281 fe80::c91a:380:cf60:f531/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    281 ff00::/8                 On-link
  8    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

 

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/01/2015 06:27:25 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (06/01/2015 06:27:25 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

Error: (06/01/2015 04:18:40 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (06/01/2015 04:18:40 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

Error: (06/01/2015 04:14:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: Service_KMS.exe, version: 11.0.0.0, time stamp: 0x52a8d15d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00007ffcbae30565
Faulting process id: 0x6b4
Faulting application start time: 0xService_KMS.exe0
Faulting application path: Service_KMS.exe1
Faulting module path: Service_KMS.exe2
Report Id: Service_KMS.exe3
Faulting package full name: Service_KMS.exe4
Faulting package-relative application ID: Service_KMS.exe5

 

Error: (06/01/2015 03:29:10 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (06/01/2015 03:29:10 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

Error: (06/01/2015 01:36:34 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (06/01/2015 01:36:34 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

Error: (06/01/2015 01:23:29 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

System errors:
=============
Error: (06/01/2015 06:23:26 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (06/01/2015 04:14:24 PM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (06/01/2015 04:13:34 PM) (Source: NetBT) (User: )
Description: The name "LENOVO         :0" could not be registered on the interface with IP address 10.46.177.155.
The computer with the IP address 10.46.149.18 did not allow the name to be claimed by
this computer.

 

Error: (06/01/2015 04:13:34 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{45CFBD6E-00C9-48B0-A1CE-BE840FA2FD5F} because another computer on the network has the same name.  The server could not start.

 

Error: (06/01/2015 04:13:33 PM) (Source: NetBT) (User: )
Description: The name "LENOVO         :20" could not be registered on the interface with IP address 10.46.177.155.
The computer with the IP address 10.46.149.18 did not allow the name to be claimed by
this computer.

 

Error: (06/01/2015 04:13:33 PM) (Source: NetBT) (User: )
Description: The name "LENOVO         :0" could not be registered on the interface with IP address 10.46.177.155.
The computer with the IP address 10.46.149.18 did not allow the name to be claimed by
this computer.

 

Error: (06/01/2015 04:13:20 PM) (Source: NetBT) (User: )
Description: The name "LENOVO         :0" could not be registered on the interface with IP address 10.46.177.155.
The computer with the IP address 10.46.149.18 did not allow the name to be claimed by
this computer.

 

Error: (06/01/2015 04:13:00 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

 

Error: (06/01/2015 10:49:22 AM) (Source: NetBT) (User: )
Description: The name "LENOVO         :0" could not be registered on the interface with IP address 10.46.177.155.
The computer with the IP address 10.46.149.18 did not allow the name to be claimed by
this computer.

 

Error: (06/01/2015 10:49:21 AM) (Source: NetBT) (User: )
Description: The name "LENOVO         :20" could not be registered on the interface with IP address 10.46.177.155.
The computer with the IP address 10.46.149.18 did not allow the name to be claimed by
this computer.

Microsoft Office Sessions:
=========================

 

 

=========================== Installed Programs ============================

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 17.0.0.144 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{6E2E5B9E-BCCC-066F-BBB5-4DCA7289E2CD}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Baidu Browser (HKLM-x32\...\Spark) (Version: 40.16 Preview - Baidu Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.65.28.50 - Conexant)
Energy Manager (HKLM-x32\...\{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.0.0.33 - Lenovo) Hidden
Energy Manager (HKLM-x32\...\InstallShield_{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.0.0.33 - Lenovo)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4170 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.0.0.1098 - Intel Corporation)
KMSpico v9.1.3 (HKLM\...\KMSpico_is1) (Version: 9.1.3 - )
Lenovo Solution Center (HKLM\...\{1CA74803-5CB2-4C03-BDBE-061EDC81CC7F}) (Version: 2.8.004.00 - Lenovo Group Limited)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
MSVC80_x64_v2 (HKLM\...\{4D668D4F-FAA2-4726-834C-31F4614F312E}) (Version: 1.0.3.0 - Nokia) Hidden
MSVC80_x86_v2 (HKLM-x32\...\{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}) (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x64 (HKLM\...\{AB071C8B-873C-459F-ACA9-9EBE03C3E89B}) (Version: 1.0.1.2 - Nokia) Hidden
MSVC90_x86 (HKLM-x32\...\{AF111648-99A1-453E-81DD-80DBBF6DAD0D}) (Version: 1.0.1.2 - Nokia) Hidden
Nokia Connectivity Cable Driver (HKLM-x32\...\{29373274-977E-413C-A4DE-DC0F8E80C429}) (Version: 7.1.172.0 - Nokia)
Nokia Suite (HKLM-x32\...\{88B6F9DE-C80F-4A70-ACF6-BEE933679170}) (Version: 3.8.54.0 - Nokia) Hidden
Nokia Suite (HKLM-x32\...\Nokia Suite) (Version: 3.8.54.0 - Nokia)
OEM Application Profile (HKLM-x32\...\{315F1A48-D883-B234-7C79-15873574ACC1}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 16 Click-to-Run Licensing Component (HKLM\...\{10160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.3930.1008 - Microsoft Corporation) Hidden
PC Connectivity Solution (HKLM-x32\...\{6D01D1B1-17BD-4F10-BB11-F08F0C47D42B}) (Version: 12.0.109.0 - Nokia)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PX Profile Update (HKLM-x32\...\{954CFDDE-AF07-2AF9-9600-706E798D42BA}) (Version: 1.00.1. - AMD) Hidden
REALTEK Bluetooth Driver (HKLM-x32\...\{9D3D8C60-A5EF-4123-B2B9-172095903AB}) (Version: 3.810.810.032714 - REALTEK Semiconductor Corp.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.39052 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek)
REALTEK Wireless LAN Driver (HKLM-x32\...\{9DAABC60-A5EF-41FF-B2B9-17329590CD5}) (Version: 1.20.243 - REALTEK Semiconductor Corp.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.14.74 - Synaptics Incorporated)
UserGuide (HKLM-x32\...\{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.17 - Lenovo) Hidden
UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.17 - Lenovo)
Windows Driver Package - Lenovo (ACPIVPC) System  (02/17/2013 9.52.0.776) (HKLM\...\35DD26BE48DAF4A9F35F969F3CB1E3E1435E661E) (Version: 02/17/2013 9.52.0.776 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid  (07/25/2013 10.30.0.288) (HKLM\...\6BCA401E9CBEED970D75F55FA5320F60D11984E9) (Version: 07/25/2013 10.30.0.288 - Lenovo)
Windows Driver Package - Nokia pccsmcfd LegacyDriver  (05/31/2012 7.1.2.0) (HKLM\...\62BBD193ADFDBB228C7E1ADB56463F5732FF7F6F) (Version: 05/31/2012 7.1.2.0 - Nokia)
WinRAR 5.21 beta 1 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.1 - win.rar GmbH)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 61%
Total physical RAM: 3992.36 MB
Available physical RAM: 1554.81 MB
Total Pagefile: 8088.36 MB
Available Pagefile: 4634.3 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.74 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:150.16 GB) (Free:114.3 GB) NTFS
2 Drive d: () (Fixed) (Total:390.62 GB) (Free:229.35 GB) NTFS

 

========================= Users: ========================================

User accounts for \\LENOVO

Administrator            Guest                    User                    

 

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

13-05-2015 08:32:30 Removed Microsoft Office Professional 2007
20-05-2015 13:26:38 Scheduled Checkpoint
31-05-2015 15:50:14 Scheduled Checkpoint

 

**** End of log ****


Edited by hamluis, 01 June 2015 - 10:35 AM.
PM sent new OP - Hamluis.


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#2 dc3

dc3

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Posted 01 June 2015 - 11:25 AM

You will need to open the Elevated Command Prompt.  The easiest way to do this is to press the Windows key windowskey_zps092d5c75.png and the X key.   A menu will open with the option Command Prompt (Admin), click on this.
 
You will see a window similar to the one below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
Copy and paste the following command in the Command Prompt, then press Enter.
 
lodctr /r
 
Please run the MiniToolBox again, but only place a check in the box for List last 10 Event Viewer log.  Post the results in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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