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Running CombFix witout turning of antvirus spyware firewall


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3 replies to this topic

#1 seglarn

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Posted 01 June 2015 - 09:08 AM

Hi there

I did run Combofix but....

Anyone knows what happens if running Combofix without turning of antvirus spyware firewall.

 

ComboFix seems to have done the work annyway but did it miss something when antvirus spyware firewall still was running??

The computer with win 7 i running and Everything looks good.

Anny one has an answer?

Regards Seglarn


Edited by hamluis, 01 June 2015 - 10:20 AM.
Moved from Am I Infected to AV/AM Software - Hamluis.


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#2 quietman7

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Posted 01 June 2015 - 05:11 PM

:welcome: to Bleeping Computer.

Since much of what ComboFix does is completed upon reboot as part of its routine...if an onboard security tool (anti-virus, anti-malware) with real-time protection is running at that time, it could interfere with what ComboFix needs to do. Therefore, it is important these types of programs be disabled before running ComboFix. If security programs are not disabled before performing a scan, not only could they interfere with ComboFix but they could also remove some of ComboFix's embedded files which sometimes causes "unpredictable results" or keeps it from running properly.

Since you already ran ComboFix due to possible malware infection, its log should be thoroughly reviewed by trained experts in order to ascertain what was detected/removed and what malware you're dealing with. A log should have been created and saved to the root directory (%SystemDrive%), usually C:\ComboFix.txt. Reviewing that log would be helpful in resolving your issue but ComboFix logs are not permitted in this forum so we cannot continue here.

Further, many of the scanning tools we use in this forum are not capable of detecting (removing) all malware variants so more advanced tools are needed to investigate. Before that can be done you will need to create and post a FRST log for further investigation.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running running running FRST which will create two logs.
When you have done that, post your logs to include your ComboFix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
-- If no log was created by ComboFix or you cannot post its log, then ignore this part and just post the other requested log(s) as follows.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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#3 seglarn

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Posted 06 June 2015 - 01:11 PM

quietman7

Thanks for your help above.

It started me to work....

Here is the result of a weeks work with my problem.... wiout solving my ground problem ;-)

 

http://www.bleepingcomputer.com/forums/t/578633/clear-away-unwanted-scheduled-tasks-triggers-windows-7/

 

Looking for answers on how to delete the trigger/task. As you can see in my new topic i have some idas my self.

There is some "Attenrion" sings regarding Internet Explorer in my first.txt file...



#4 Orange Blossom

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Posted 06 June 2015 - 01:19 PM

Hello,

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possibleI advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.  Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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