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Possible virus


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2 replies to this topic

#1 11victory11

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Posted 31 May 2015 - 04:58 PM

Hi,

 

I was on Facebook the other day and one of my friends reached out to me asking to proof read a document for them. I told him I would. He then sends me a link to a file. I told him I don't go to a unknown websites so I asked him to send me a zip file with the attachment. He eventually did. I felt a little sketched so I downloaded the zip file to a USB jump drive and plugged that USB jump drive to my offline computer. Where I unzipped and found a weird .java file. I attempted to open the file but nothing happened. So, I looked at the task manager and saw a process running that had not been running before. It was called "Parents.exe" and the description was "java". I tried to end the process but I got access denied. So, I rebooted the computer and deleted the file. Ran Malwarebytes and it found nothing. The next day I find out his profile was hacked and Facebook had removed it for suspicion. So, I dug deeper into the offline computer and found two more processes running after clicking "Show processes from all users". One was called "Explorer.exe *32" and described as "java". The other was called "WJJWuPD4N.exe *32" with description as "java".I opened that file location and it was located in my "appdata\local\temp". I believe it to be a virus but no virus scans are detecting it as bad. I took some screen shots and have attached it. Let me know what your thoughts are. 

 

Thanks,

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#2 nasdaq

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Posted 02 June 2015 - 08:14 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===


How is the computer running?
Wait for further instructions.

#3 nasdaq

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Posted 07 June 2015 - 08:40 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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