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Crackling and Static Noise


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#1 0mg1tzbucket

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Posted 31 May 2015 - 04:57 PM

Hi, my name is 0mg1tzbucket. And for a few months now my computer has randomly been creating loud static and crackling noises over my original audio. The only temporary fix I have is to change the default format for playing audio. And that doesn't even 100% work. Do I have a bad sound card? Is my laptop bad? Please help.



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#2 dc3

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Posted 31 May 2015 - 06:16 PM

Welcome to Bleeping Computer.

 

It would be a help if you provide the following infromation.

 

What is the make and model of this computer.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 0mg1tzbucket

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Posted 31 May 2015 - 06:45 PM

Here you go.

 

http://speccy.piriform.com/results/l7eNY63Dj8qetAQlNdhFhFk



#4 0mg1tzbucket

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Posted 31 May 2015 - 08:15 PM

Also, from time to time. The audio just completely goes out.



#5 0mg1tzbucket

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Posted 01 June 2015 - 02:45 AM

Bump



#6 0mg1tzbucket

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Posted 01 June 2015 - 02:49 PM

Bump



#7 0mg1tzbucket

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Posted 02 June 2015 - 08:24 PM

Bumper cars.



#8 dc3

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Posted 03 June 2015 - 10:26 AM

I have to apologize for not getting back to you sooner.  I've lost three family members over the last three weeks.  Your topic go lost in the shuffle.

 

It looks like your hdd is in trouble.  The Speccy shows that the S.M.A.R.T. attributes is indicating that the Current Pending Sector Count is 7, there are the same amount of Uncorrectable Sector Count.

 

Please download and run SeatTool for Windows.
 
When the website opens scroll down till you find the I Accept button and click on it.
 
If you scroll down below this button you will find instruction for installing this.
 
Once you install this program you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for hdds on your computer.  Please remove any external storage devices connected via USB port.
 
2.  Detected Drives will list the hdd/s found.  Place a check mark in the drive you want to run the scan on.
 
3.  You will see Basic Tests above Detected Drives, move the mouse pointer over this.
 
4.  A menu will open with options for different scans, please click on Long Generic Test
 
5.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
6.  When the scan is complete you will see Test results, post the status.  If it is green it has passed the scan.
 
7.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 0mg1tzbucket

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Posted 03 June 2015 - 08:37 PM

Sorry for your loss... Also, here is the results; http://puu.sh/ibHFK/2cefac6d02.png


Edited by 0mg1tzbucket, 03 June 2015 - 10:10 PM.


#10 dc3

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Posted 04 June 2015 - 08:16 AM

It's time to replace the hdd.  


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#11 0mg1tzbucket

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Posted 04 June 2015 - 11:17 AM

Awh, really? Damn.



#12 dc3

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Posted 04 June 2015 - 12:19 PM

Sorry for the bad news.

 

You will need to contact Acer and explain that your hdd failed and that you need the Windows 7 64-bit installation disc and the driver disc.  They may send it to you for free.  If not it will not be very expensive.


Edited by dc3, 04 June 2015 - 12:23 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 0mg1tzbucket

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Posted 04 June 2015 - 01:46 PM

Okay. Thank you very much.



#14 dc3

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Posted 04 June 2015 - 01:58 PM

I wish I could have had better news, but you are quite welcome.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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