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Computer freezes with no BSOD


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23 replies to this topic

#1 KnifeAndrew

KnifeAndrew

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Posted 30 May 2015 - 01:47 PM

My computer has randomly started to freeze up with no BSOD. Literally the screen just freezes and the mouse doesn't move, and I cannot ctrl+alt+delete. Everything just literally locks up, and never comes back even after hours. Have to hard reset.

I have run a memory test which was fine.
I have updated Bios and drivers.
I have no issues with high CPU or GPU temperatures.
Everything is plugged in correctly to the motherboard.



Things that make it lock up on a consistent basis recently:

1. Opening Ableton Live 9 makes it freeze up within a few seconds
2. Updating my Nvidia Driver from the "NVIDIA GeForce Experience" panel will freeze it up while updating
3. Trying to run a backup of all my computers files will cause it to freeze within any number of minutes.
4. Installing Windows Updates


I can browse the internet all day and it will run fine, youtube, browinsg, whatever. I can play any video games that are on my computer and it won't freeze.


I have absolutely no idea where to go from here and would really love some help. Thank you.



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#2 hamluis

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Posted 30 May 2015 - 02:24 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 KnifeAndrew

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Posted 30 May 2015 - 02:29 PM

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by KnifeAndrew (administrator) on 30-05-2015 at 12:28:50
Running from "C:\Users\KnifeAndrew\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/30/2015 00:28:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: igfxpers.exe, version: 8.15.10.2857, time 
 
stamp: 0x505299a5
Faulting module name: nvinitx.dll_unloaded, version: 0.0.0.0, time stamp: 0x517e4671
Exception code: 0xc0000005
Fault offset: 0x000007fefd371b58
Faulting process id: 0xc6c
Faulting application start time: 0xigfxpers.exe0
Faulting application path: igfxpers.exe1
Faulting module path: igfxpers.exe2
Report Id: igfxpers.exe3
 
Error: (05/30/2015 00:28:06 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize 
 
NetDetect, status = 0x2
 
Error: (05/30/2015 10:44:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of  attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (05/30/2015 10:18:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: NvOAWrapperCache.exe, version: 23.0.3.0, 
time stamp: 0x55313b55
Faulting module name: nvinit.dll_unloaded, version: 0.0.0.0, time stamp: 0x517e467f
Exception code: 0xc0000005
Fault offset: 0x727ae1fc
Faulting process id: 0x13a8
Faulting application start time: 0xNvOAWrapperCache.exe0
Faulting application path: NvOAWrapperCache.exe1
Faulting module path: NvOAWrapperCache.exe2
Report Id: NvOAWrapperCache.exe3
 
Error: (05/30/2015 10:14:15 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE 
TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/30/2015 10:13:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: igfxpers.exe, version: 8.15.10.2857, time stamp: 0x505299a5
Faulting module name: nvinitx.dll_unloaded, version: 0.0.0.0, time stamp: 0x517e4671
Exception code: 0xc0000005
Fault offset: 0x000007fefd801b58
Faulting process id: 0xdc4
Faulting application start time: 0xigfxpers.exe0
Faulting application path: igfxpers.exe1
Faulting module path: igfxpers.exe2
Report Id: igfxpers.exe3
 
Error: (05/30/2015 10:12:51 AM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (05/30/2015 09:56:35 AM) (Source: Application Error) (User: )
Description: Faulting application name: NvOAWrapperCache.exe, version: 23.0.3.0, time stamp: 0x55313b55
Faulting module name: nvinit.dll_unloaded, version: 0.0.0.0, time stamp: 0x517e467f
Exception code: 0xc0000005
Fault offset: 0x7495e1fc
Faulting process id: 0x13d8
Faulting application start time: 0xNvOAWrapperCache.exe0
Faulting application path: NvOAWrapperCache.exe1
Faulting module path: NvOAWrapperCache.exe2
Report Id: NvOAWrapperCache.exe3
 
Error: (05/30/2015 09:52:19 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE  TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/30/2015 09:51:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: igfxpers.exe, version: 8.15.10.2857, time stamp: 0x505299a5
Faulting module name: nvinitx.dll_unloaded, version: 0.0.0.0, time stamp: 0x517e4671
Exception code: 0xc0000005
Fault offset: 0x000007fefd6f1b58
Faulting process id: 0xf38
Faulting application start time: 0xigfxpers.exe0
Faulting application path: igfxpers.exe1
Faulting module path: igfxpers.exe2
Report Id: igfxpers.exe3
 
 
System errors:
=============
Error: (05/30/2015 00:28:02 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:26:49 PM on ‎5/‎30/‎2015 was unexpected.
 
Error: (05/30/2015 10:14:04 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  {344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/30/2015 10:12:48 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:10:36 AM on ‎5/‎30/‎2015 was unexpected.
 
Error: (05/30/2015 10:00:55 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error: %5
 
Error: (05/30/2015 10:00:51 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: %%5
 
Error: (05/30/2015 09:52:08 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  {344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/30/2015 09:51:09 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (05/30/2015 09:51:09 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.  Feature: %%886
Error Code: 0x80070005
Error description: Access is denied. 
Reason: %%892
 
Error: (05/30/2015 09:50:48 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:48:47 AM on ‎5/‎30/‎2015 was unexpected.
 
Error: (05/30/2015 09:41:06 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  {344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2014-06-28 09:20:34.119
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-27 22:41:38.046
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-27 16:31:27.756
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-27 15:04:55.852
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-27 12:28:08.651
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-27 11:20:38.271
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-27 08:29:41.169
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-26 23:16:29.885
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-26 22:05:45.814
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-06-26 21:48:43.333
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
7-Zip 9.32 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0932-000001000000}) (Version: 9.32.00.0 - Igor Pavlov)
Ableton Live 9 Standard (HKLM\...\{80EAF092-F954-47D5-839D-8E074CB891AB}) (Version: 9.0.0.0 - Ableton)
Acrobat.com (HKLM-x32\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Inc)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Age of Empires® III: Complete Collection (HKLM-x32\...\Steam App 105450) (Version:  - Ensemble Studios)
Anno 2070 (HKLM-x32\...\Steam App 48240) (Version:  - BlueByte)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Arma 2 (HKLM-x32\...\Steam App 33900) (Version:  - Bohemia Interactive)
Arma 2: Operation Arrowhead (HKLM-x32\...\Steam App 33930) (Version:  - Bohemia Interactive)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.10 - Michael Tippach)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.3.0 - 

Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.3.1.000 - Asmedia ASRock App Charger v1.0.5 (HKLM\...\ASRock App Charger_is1) (Version:  - ASRock 
ASRock eXtreme Tuner v0.1.257 (HKLM-x32\...\ASRock eXtreme Tuner_is1) (Version:  - )
ASRock InstantBoot v1.29 (HKLM-x32\...\ASRock InstantBoot_is1) (Version:  - )
ASRock SmartConnect v1.0.6 (HKLM\...\ASRock SmartConnect_is1) (Version:  - ASRock Inc.)
ASRock XFast RAM v2.0.9 (HKLM\...\ASRock XFast RAM_is1) (Version:  - ASRock Inc.)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
BioShock Infinite (HKLM-x32\...\Steam App 8870) (Version:  - Irrational Games)
Black Mesa (HKLM-x32\...\Steam App 362890) (Version:  - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom NetLink Controller (HKLM\...\{C91DCB72-F5BB-410D-A91A-314F5D1B4284}) (Version: 14.8.5.1 - Broadcom Corporation)
Broadcom Wireless Utility (HKLM\...\Broadcom Wireless Utility) (Version: 5.100.82.97 - Broadcom Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Company of Heroes (HKLM-x32\...\Steam App 4560) (Version:  - Relic Entertainment)
Company of Heroes (New Steam Version) (HKLM-x32\...\Steam App 228200) (Version:  - Relic)
Company of Heroes 2 (HKLM-x32\...\Steam App 231430) (Version:  - Relic Entertainment)
CPU Thermometer (HKLM-x32\...\{06EA836D-C7AD-42A0-9C17-47BCDE7E015B}_is1) (Version: - cputhermometer.com)
CPUID CPU-Z 1.68 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Crysis®3 (HKLM-x32\...\{4198AE83-A3C6-4C41-85C8-EC63E990696E}) (Version: 1.0.0.0 - Electronic Arts)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Diablo III (HKLM-x32\...\Diablo III) (Version:  - Blizzard Entertainment) eLicenser Control (HKLM-x32\...\eLicenser Control) (Version: 6.6.6.2133 -

   Steinberg Media Technologies GmbH)
f.lux (HKCU\...\Flux) (Version:  - )
FabFilter Pro-MB 1.10 (64-bit) (HKLM-x32\...\FabFilter Pro-MB 1.10 (64-bit)) (Version:  - )
FabFilter Pro-Q 2.01 (64-bit) (HKLM-x32\...\FabFilter Pro-Q 2.01 (64-bit)) (Version:  - )
FabFilter Saturn 1.13 (64-bit) (HKLM-x32\...\FabFilter Saturn 1.13 (64-bit)) (Version:  - )
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.81 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Insurgency (HKLM-x32\...\Steam App 222880) (Version:  - New World Interactive)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2857 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel C)
Intel® Smart Connect Technology 2.0 x64 (HKLM\...\{D1B033E8-A077-4B0D-9831-5798E19E861E}) (Version: 2.0.1083.0 - Intel)
Intel® Update Manager (HKLM-x32\...\{12914061-EB9B-4AE7-AC7E-0B8A607C7DF4}) (Version: 2.3.1338 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.5.235 - Intel Corporation)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
iZotope Ozone 6 (HKLM-x32\...\iZotope Ozone 6_is1) (Version: 6.01 - iZotope, Inc.)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
LG United Mobile Driver (HKLM-x32\...\{2A3A4BD6-6CE0-4e2a-80D2-1D0FF6ACBFBA}) (Version: 3.10.1.0 - LG Electronics)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-

   199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Professional 2007 (HKLM-x32\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989})

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F})

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (\

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219

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Tom Clancy's Ghost Recon Phantoms - NA (HKLM-x32\...\Steam App 243870) (Version:  - Ubisoft Singapore)
Total War: ROME II - Emperor Edition (HKLM-x32\...\Steam App 214950) (Version:  - Creative Assembly)
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========================= Memory info: ===================================
Percentage of memory in use: 32%
Total physical RAM: 8075.08 MB
Available physical RAM: 5437.51 MB
Total Pagefile: 16148.37 MB
Available Pagefile: 13390.82 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.64 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:931.51 GB) (Free:599.76 GB) NTFS
2 Drive d: (V1129) (CDROM) (Total:0.97 GB) (Free:0 GB) UDF
3 Drive f: (TOSHIBA EXT) (Fixed) (Total:465.76 GB) (Free:80.7 GB) NTFS
 
========================= Users: ========================================
User accounts for \\SPIDERJERUSALEM
 
Administrator            Guest                    KnifeAndrew              
 
**** End of log ****


Edited by hamluis, 31 May 2015 - 09:42 AM.


#4 KnifeAndrew

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Posted 30 May 2015 - 02:30 PM

http://speccy.piriform.com/results/cxmfCqui3wGKYv43NkyQrLk



#5 KnifeAndrew

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Posted 30 May 2015 - 09:55 PM

Anyone got any ideas?



#6 RobertHD

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Posted 31 May 2015 - 12:43 AM

Try restoring to a month earlier and see if that works.

 

Got from Source: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/error-0xc0000005-when-ever-i-try-to-do-anything/568af1bf-b998-47af-a9cf-9373ae735100


Robert James Crawley Klopp


#7 hamluis

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Posted 31 May 2015 - 10:04 AM

I have a few ideas.

 

The Toshiba hard drive...I would run a hard drive diagnostic on it.  Although it appears to support SMART...the status comes up as "unknown".  You can use the instructions at

Jhayz GSMART Diagnostic .  I would make this the priority.

 

You seem to have partition/file corruption on your WD drive...looking at all the errors in Event Viewer.  I would run the chkdsk /r command first...then follow that with the sfc /scannow command.

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

After doing the above, I would see how the system runs and post my opinions here.

 

Louis



#8 dc3

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Posted 31 May 2015 - 11:15 AM

I have a few ideas.

 

The Toshiba hard drive...I would run a hard drive diagnostic on it.  Although it appears to support SMART...the status comes up as "unknown".  You can use the instructions at

Jhayz GSMART Diagnostic .  I would make this the priority.

 

You seem to have partition/file corruption on your WD drive...looking at all the errors in Event Viewer.  I would run the chkdsk /r command first...then follow that with the sfc /scannow command.

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

After doing the above, I would see how the system runs and post my opinions here.

 

Louis

The Toshiba HDD is an external HDD connected through a USB port.  The Windows operating system is installed on the Western Digital HDD which the S.M.A.R.T. attributes do not show any indications that there is a problem with that drive.


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#9 hamluis

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Posted 31 May 2015 - 12:13 PM

Understood...but I have had Windows/system problems when a troublesome hard drive is connected to the system...I would guess that it has to do with proper recognition of devices by Windows.  A relatively simple alternative would be to disconnect the external drive...and see if the bumps-in-the-road continue to occur.

 

The Windows drive can be good...but Windows performance may be impacted by all major hardware items connected during Windows operation, IMO.

 

Louis.



#10 KnifeAndrew

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Posted 31 May 2015 - 01:39 PM

The issue happens whether or not my external hard drive is not attached, so i don't think it is causing any issues with my computer freezing. 



#11 hamluis

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Posted 31 May 2015 - 02:14 PM

Let's try this.

 

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

 

Double-click BlueScreenView.exe file.

 

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

 

Save the report as BSOD.txt.

 

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

 

Louis



#12 KnifeAndrew

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Posted 31 May 2015 - 02:34 PM

==================================================
Dump File         : 053015-20841-01.dmp
Crash Time        : 5/30/2015 2:31:21 PM
Bug Check String  : DRIVER_VERIFIER_IOMANAGER_VIOLATION
Bug Check Code    : 0x000000c9
Parameter 1       : 00000000`00000215
Parameter 2       : fffff880`05377eab
Parameter 3       : fffff980`083fee10
Parameter 4       : 00000000`00000000
Caused By Driver  : NIWinCDEmu.sys
Caused By Address : NIWinCDEmu.sys+9eab
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+748c0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\053015-20841-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 270,896
Dump File Time    : 5/30/2015 2:37:09 PM
==================================================

I actually deleted that .sys file already, that was yesterday. But it did not resolve the issue.



#13 dc3

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Posted 31 May 2015 - 02:59 PM

Create a new restore point, this is important, then uninstall the Intel Rapid Storage Technology.  


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#14 KnifeAndrew

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Posted 31 May 2015 - 03:03 PM

Ok done



#15 dc3

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Posted 31 May 2015 - 05:48 PM

And... does the problem persist?


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