Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Chinese symbol in file.


  • Please log in to reply
12 replies to this topic

#1 dragonfly5465

dragonfly5465

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:09:16 AM

Posted 30 May 2015 - 11:21 AM

Hi, I was running an antivirus, and I noticed that some of the file descriptions on my laptop had what I think are Chinese symbols in them. should I be worried about this or is it normal?  

 

one of the files was   C:\Windows\Installer\16cd65.msp->#152TTo152U/(chinese symbol)InstallExecuteSequence   there were more but I didn't manage to catch what they were, I took a photo of the screen that I can post if it helps but the symbol is probably to small to read.

 

It was over a week ago when this happened and I can remember if I was running 9labs removal tool or eset. I can't find a log for eset (I don't think it picked up anything) but here is the results for 9lab:

 

9-lab Removal Tool 1.0.0.34 BETA
9-lab.com
 
Database version: 104.31213
 
Windows Vista Service Pack 2 (Version 6.0, Build 6002, 32-bit Edition)
Internet Explorer 9.0.8112.16421
lisa :: LISA-PC
 
18/05/2015 20:25:12
9lab-log-2015-05-18 (20-25-12).txt
 
Scan type: Full
Objects scanned: 39877
Time Elapsed: 1 h 16 m
 
Files detected: 1
[24FE0BB7A85A866B487D15C0EB6E3A74] Malware.Win32.Gen.sm [C:\Users\lisa\Downloads\ninja-setup-3.0.6.exe]
 
I guessing that this is a false positive for system ninja (I was advised to use it from this site last time I had a problem)
 
thanks in advance for any help


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:16 AM

Posted 31 May 2015 - 10:47 AM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 dragonfly5465

dragonfly5465
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:09:16 AM

Posted 31 May 2015 - 02:08 PM

thank you for your help.

 

 Results of screen317's Security Check version 1.002  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 CCleaner     
 Java 8 Update 31  
 Java™ SE Runtime Environment 6 
 Java version 32-bit out of Date! 
 Adobe Flash Player 17.0.0.169  
 Adobe Reader 10.1.13 Adobe Reader out of Date!  
 Google Chrome (43.0.2357.65) 
 Google Chrome (43.0.2357.81) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0 % 
````````````````````End of Log`````````````````````` 
 
 
 

Farbar Service Scanner Version: 17-01-2015
Ran by lisa (administrator) on 31-05-2015 at 18:03:13
Running from "C:\Users\lisa\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by lisa (administrator) on 31-05-2015 at 18:05:49
Running from "C:\Users\lisa\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Model: Inspiron 1720 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
Hosts file not detected in the default directory
========================= IP Configuration: ================================
 
Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : lisa-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection
   Physical Address. . . . . . . . . : 00-1C-BF-9E-1E-5C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::112:2194:aec6:c7d6%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 31 May 2015 11:51:19
   Lease Expires . . . . . . . . . . : 01 June 2015 11:51:18
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 167779519
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-30-FD-63-00-1D-09-B6-4D-EE
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
   Physical Address. . . . . . . . . : 00-1D-09-B6-4D-EE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.home
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 14:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  BThomehub.home
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2a00:1450:4009:80d::200e
 216.58.208.46
 
 
 
Pinging google.com [216.58.208.46] with 32 bytes of data:
 
Reply from 216.58.208.46: bytes=32 time=21ms TTL=55
 
Reply from 216.58.208.46: bytes=32 time=21ms TTL=55
 
 
 
Ping statistics for 216.58.208.46:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 21ms, Maximum = 21ms, Average = 21ms
 
Server:  BThomehub.home
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
Reply from 206.190.36.45: bytes=32 time=177ms TTL=47
 
Reply from 206.190.36.45: bytes=32 time=170ms TTL=47
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 170ms, Maximum = 177ms, Average = 173ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 10 ...00 1c bf 9e 1e 5c ...... Intel® PRO/Wireless 3945ABG Network Connection
  9 ...00 1d 09 b6 4d ee ...... Broadcom 440x 10/100 Integrated Controller
  1 ........................... Software Loopback Interface 1
  8 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 16 ...00 00 00 00 00 00 00 e0  isatap.home
 15 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.64     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.64    281
     192.168.1.64  255.255.255.255         On-link      192.168.1.64    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.64    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.64    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.64    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    281 fe80::/64                On-link
 10    281 fe80::112:2194:aec6:c7d6/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [48640] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/31/2015 04:08:15 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (05/31/2015 04:08:14 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (05/24/2015 02:59:31 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (05/24/2015 02:59:31 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (05/23/2015 00:06:20 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (05/23/2015 00:06:20 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (05/19/2015 05:00:23 AM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (05/19/2015 05:00:21 AM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (05/14/2015 05:49:25 PM) (Source: .NET Runtime) (User: )
Description: Application: DigitalEditions.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
   at DE.MainWindow.Window_StateChanged(System.Object, System.EventArgs)
   at System.Windows.Window.OnStateChanged(System.EventArgs)
   at DE.MainWindow.OnStateChanged(System.EventArgs)
   at System.Windows.Window.WmSizeChanged(IntPtr)
   at System.Windows.Window.WindowFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at DE.App.Main()
 
Error: (05/14/2015 05:14:28 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
 
System errors:
=============
Error: (05/31/2015 11:51:53 AM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2
 
Error: (05/30/2015 04:21:10 PM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2
 
Error: (05/24/2015 00:08:51 PM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2
 
Error: (05/23/2015 10:46:46 AM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2
 
Error: (05/19/2015 06:59:35 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (05/19/2015 06:59:29 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (05/19/2015 06:59:23 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (05/19/2015 06:59:17 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (05/19/2015 06:59:11 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (05/19/2015 06:59:05 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
 
Microsoft Office Sessions:
=========================
Error: (05/31/2015 04:08:15 PM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (05/31/2015 04:08:14 PM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (05/24/2015 02:59:31 PM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (05/24/2015 02:59:31 PM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (05/23/2015 00:06:20 PM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (05/23/2015 00:06:20 PM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (05/19/2015 05:00:23 AM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (05/19/2015 05:00:21 AM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (05/14/2015 05:49:25 PM) (Source: .NET Runtime)(User: )
Description: Application: DigitalEditions.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
   at DE.MainWindow.Window_StateChanged(System.Object, System.EventArgs)
   at System.Windows.Window.OnStateChanged(System.EventArgs)
   at DE.MainWindow.OnStateChanged(System.EventArgs)
   at System.Windows.Window.WmSizeChanged(IntPtr)
   at System.Windows.Window.WindowFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at DE.App.Main()
 
Error: (05/14/2015 05:14:28 PM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-05-30 20:56:18.888
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:56:18.483
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:56:18.093
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:56:17.703
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:56:17.297
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:56:16.891
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:47:05.518
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:47:05.128
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:47:04.660
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-30 20:47:04.270
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
32 Bit HP CIO Components Installer (HKLM\...\{2614F54E-A828-49FA-93BA-45A3F756BFAA}) (Version: 2.1.5 - Hewlett-Packard) Hidden
9-lab Removal Tool (HKLM\...\9-lab Removal Tool) (Version:  - )
Acrobat.com (HKLM\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe Digital Editions 4.0 (HKLM\...\Adobe Digital Editions 4.0) (Version: 4.0.3 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM\...\Advanced Audio FX Engine) (Version:  - )
Advanced Video FX Engine (HKLM\...\Advanced Video FX Engine) (Version:  - )
AIO_Scan (HKLM\...\{AF7FC1CA-79DF-43c3-90A3-33EFEB9294CE}) (Version: 90.0.222.000 - Hewlett-Packard) Hidden
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
AudibleManager (HKLM\...\AudibleManager) (Version: 5468916.-2.2001432758.2001431772 - Audible, Inc.)
Broadcom Management Programs (HKLM\...\{C99C0593-3B48-41D9-B42F-6E035B320449}) (Version: 10.15.03 - Broadcom Corporation)
Browser Address Error Redirector (HKLM\...\{62230596-37E5-4618-A329-0D21F529A86F}) (Version: 1.00.0000 - Dell)
BT Desktop Help (HKLM\...\BT Desktop Help) (Version:  - )
BTHomeHub (HKLM\...\BTHomeHub) (Version:  - British Telecommunications Plc.)
BufferChm (HKLM\...\{E2662C24-B31E-4349-A084-32EB76E8B760}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
calibre (HKLM\...\{4BF56EFD-2F39-40F2-89BB-CF9D3550A806}) (Version: 2.17.0 - Kovid Goyal)
CCleaner (HKLM\...\CCleaner) (Version: 4.18 - Piriform)
Conexant HDA D330 MDC V.92 Modem (HKLM\...\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F) (Version:  - )
Copy (HKLM\...\{1753255A-0AEB-4220-8C75-607B73F0C133}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
CustomerResearchQFolder (HKLM\...\{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
D3DX10 (HKLM\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.2.2.0 - Dell Inc.) Hidden
Dell Getting Started Guide (HKLM\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.0.6584.81 - Dell)
Dell SupportAssistAgent (HKLM\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.0.2.57295 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1.102.7 - Alps Electric)
Dell Webcam Center (HKLM\...\Dell Webcam Center) (Version:  - )
Dell Webcam Manager (HKLM\...\Dell Webcam Manager) (Version:  - )
Destination Component (HKLM\...\{D0E39A1D-0CEE-4D85-B4A2-E3BE990D075E}) (Version: 090.000.091.086 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM\...\{22466889-7642-488d-AA0E-F619704CF7AB}) (Version: 90.0.205.000 - Hewlett-Packard) Hidden
DeviceManagementQFolder (HKLM\...\{AB5D51AE-EBC3-438D-872C-705C7C2084B0}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
Digital Line Detect (HKLM\...\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.21 - BVRP Software, Inc)
DivX Setup (HKLM\...\DivX Setup) (Version: 2.6.1.100 - DivX, LLC)
DJ_AIO_ProductContext (HKLM\...\{E548726E-F4E8-459f-BAB8-45551BC071E9}) (Version: 90.0.236.000 - Hewlett-Packard) Hidden
DJ_AIO_Software (HKLM\...\{CA50045C-5119-48e7-9BA7-6B317379857A}) (Version: 90.0.222.000 - Hewlett-Packard) Hidden
DJ_AIO_Software_min (HKLM\...\{B4F35A00-24FD-4fb3-BF5E-413D5423434D}) (Version: 90.0.222.000 - Hewlett-Packard) Hidden
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
eSupportQFolder (HKLM\...\{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
F2100 (HKLM\...\{F1C409F0-8322-4c87-BD08-2F62777D490D}) (Version: 90.0.222.000 - Hewlett-Packard) Hidden
F2100_doccd (HKLM\...\{C5EF81AC-FE4C-4157-97E3-2E08B000742A}) (Version: 90.0.222.000 - Hewlett-Packard) Hidden
F2100_Help (HKLM\...\{C1920D73-7374-49d9-8C37-58A6E49078A5}) (Version: 90.0.222.000 - Hewlett-Packard) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 43.0.2357.81 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToAssist Corporate (HKLM\...\{DAB5C521-80B2-48C3-B0DA-326A1B331F55}) (Version: 9.0.570 - Citrix) Hidden
HP Customer Participation Program 9.0 (HKLM\...\HPExtendedCapabilities) (Version: 9.0 - HP)
HP Deskjet All-In-One Software 9.0 (HKLM\...\{FA8A44D7-3E8A-4034-9C4F-088FA6B72BC4}) (Version: 9.0 - HP)
HP Imaging Device Functions 9.0 (HKLM\...\HP Imaging Device Functions) (Version: 9.0 - HP)
HP Photosmart Essential 2.01 (HKLM\...\HP Photosmart Essential) (Version: 2.01 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 9.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 9.0 - HP)
HP Update (HKLM\...\{787D1A33-A97B-4245-87C0-7174609A540C}) (Version: 5.002.005.003 - Hewlett-Packard)
HPProductAssistant (HKLM\...\{AEA07F97-9088-497c-8821-0F36BD5DC251}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM\...\{487B0B9B-DCD4-440D-89A0-A6EDE1A545A3}) (Version: 2.2.0.0000 - Hewlett Packard Development Company L.P.)
Internet From BT (HKLM\...\{6FFB40A5-7F7D-4A32-8905-3CDF962EE1E4}) (Version:  - )
Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.31.13 - Oracle Corporation) Hidden
Java™ SE Runtime Environment 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Junk Mail filter update (HKLM\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM\...\Kobo) (Version: 3.12.0 - Rakuten Kobo Inc.)
Laptop Integrated Webcam Driver (1.04.01.1011)   (HKLM\...\Creative OEM002) (Version:  - )
Live! Cam Avatar Creator (HKLM\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.5.3104.1 - Creative)
Live! Cam Avatar v1.0 (HKLM\...\{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}) (Version: 1.0 - Creative)
Malwarebytes Anti-Exploit version 1.05.1.1016 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.05.1.1016 - Malwarebytes)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
MarketResearch (HKLM\...\{13F00518-807A-4B3A-83B0-A7CD90F3A398}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
MediaDirect (HKLM\...\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}) (Version: 3.5 - Dell)
Mesh Runtime (HKLM\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (HKLM\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office Excel Viewer (HKLM\...\{95120000-003F-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
Modem Diagnostic Tool (HKLM\...\{F63A3748-B93D-4360-9AD4-B064481A5C7B}) (Version: 1.0.20.0 - Dell)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.44 - BVRP Software, Inc)
NOOK for PC (HKLM\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
NVIDIA GeForce Experience 2.4.1.21 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.4.1.21 - NVIDIA Corporation)
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
OGA Notifier 2.0.0048.0 (HKLM\...\{B2544A03-10D0-4E5E-BA69-0362FFC20D18}) (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
OpenOffice.org 3.3 (HKLM\...\{82AF3E91-57E1-4754-84D0-40A46E2479AB}) (Version: 3.3.9567 - OpenOffice.org)
OutlookAddinSetup (HKLM\...\{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}) (Version: 1.0.0 - CyberLink)
PSSWCORE (HKLM\...\{F72E2DDC-3DB8-4190-A21D-63883D955FE7}) (Version: 2.01.0000 - Hewlett-Packard) Hidden
QuickSet (HKLM\...\{7F0C4457-8E64-491B-8D7B-991504365D1E}) (Version: 8.0.11 - Dell Inc.)
QuickTime (HKLM\...\QuickTime) (Version:  - )
RealPlayer Basic (HKLM\...\RealPlayer 6.0) (Version:  - )
Roxio Creator Audio (HKLM\...\{83FFCFC7-88C6-41c6-8752-958A45325C82}) (Version: 3.3.0 - Roxio)
Roxio Creator BDAV Plugin (HKLM\...\{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}) (Version: 3.3.0 - Roxio)
Roxio Creator Copy (HKLM\...\{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}) (Version: 3.3.0 - Roxio)
Roxio Creator Data (HKLM\...\{0D397393-9B50-4c52-84D5-77E344289F87}) (Version: 3.3.0 - Roxio)
Roxio Creator DE (HKLM\...\{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}) (Version: 3.3.0 - Roxio)
Roxio Creator Tools (HKLM\...\{0394CDC8-FABD-4ed8-B104-03393876DFDF}) (Version: 3.3.0 - Roxio)
Roxio Express Labeler (HKLM\...\{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}) (Version: 2.1.0 - Roxio)
Roxio MyDVD DE (HKLM\...\{D639085F-4B6E-4105-9F37-A0DBB023E2FB}) (Version: 9.0.116 - Roxio, Inc.)
Roxio Update Manager (HKLM\...\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 3.0.0 - Roxio)
RTC Client API v1.2 (HKLM\...\{44CDBD1B-89FB-4E02-8319-2A4C550F664A}) (Version: 1.2.0000 - Microsoft)
Scan (HKLM\...\{2F28B3C9-2C89-4206-8B33-8ADC9577C49B}) (Version: 9.0.0.0 - Hewlett-Packard) Hidden
Segoe UI (HKLM\...\{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}) (Version: 15.4.2271.0615 - Microsoft Corp) Hidden
Shared C Run-time for x86 (HKLM\...\{1945A4B5-73B6-4DE9-99A3-05261B7FDED0}) (Version: 10.0.0 - McAfee) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.4.1.21 - NVIDIA Corporation) Hidden
SmartWebPrinting (HKLM\...\{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}) (Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM\...\{BCD6CD1A-0DBE-412E-9F25-3B500D1E6BA1}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Sonic Activation Module (HKLM\...\{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}) (Version: 1.0 - Sonic Solutions) Hidden
Status (HKLM\...\{FD8D8B04-BEAD-4A55-AA1D-62D2373E7DEA}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
System Ninja version 3.0.6 (HKLM\...\{6E67710E-206D-43AB-BF21-E7CD63056C55}_is1) (Version: 3.0.6 - SingularLabs)
Taito Legends (HKLM\...\{44863FE1-AE61-4C81-9BF6-FBC467785D32}) (Version: 1.00.000 - )
Toolbox (HKLM\...\{E9C18EBD-85BE-47D0-AA73-3FEDCC976B04}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Toolwiz Smart Defrag 2011 (HKLM\...\Toolwiz Smart Defrag FREE_is1) (Version: 1.3.0.0 - Toolwiz.com.)
TrayApp (HKLM\...\{10E1E87C-656C-4D08-86D6-5443D28583BE}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Tweaking.com - Windows Repair (All in One) (HKLM\...\Tweaking.com - Windows Repair (All in One)) (Version: 2.10.3 - Tweaking.com)
Unchecky v0.3.7 (HKLM\...\Unchecky) (Version: 0.3.7 - RaMMicHaeL)
UnloadSupport (HKLM\...\{543E938C-BDC4-4933-A612-01293996845F}) (Version: 9.0.0 - Hewlett-Packard) Hidden
User's Guides (HKLM\...\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}) (Version:  - )
VC80CRTRedist - 8.0.50727.6195 (HKLM\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
VideoToolkit01 (HKLM\...\{824D3839-DAA1-4315-A822-7AE3E620E528}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
WebReg (HKLM\...\{29FA38B4-0AE4-4D0D-8A51-6165BB990BB0}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
WIDCOMM Bluetooth Software 6.0.1.3100 (HKLM\...\{A13E07E1-A423-44FB-9DEE-B24C75C1BAF2}) (Version: 6.0.1.3100 - Dell)
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{A1BF9950-8CDB-468E-83FA-EACFB00EA7D5}) (Version: 14.0.8064.206 - Microsoft Corporation)
Windows Mobile Device Center (HKLM\...\{904CCF62-818D-4675-BC76-D37EB399F917}) (Version: 6.1.6965.0 - Microsoft Corporation)
Windows Mobile Device Center Driver Update (HKLM\...\{E7044E25-3038-4A76-9064-344AC038043E}) (Version: 6.1.6965.0 - Microsoft Corporation)
Zoo Tycoon 2 - Extinct Animals (HKLM\...\{15292416-A464-4FBA-BB96-7298EAACFC07}) (Version: 1.00.0000 - Microsoft Game Studios) Hidden
Zoo Tycoon 2 - Extinct Animals (HKLM\...\InstallShield_{15292416-A464-4FBA-BB96-7298EAACFC07}) (Version: 1.00.0000 - Microsoft Game Studios)
Zune (HKLM\...\Zune) (Version: 04.08.2345.00 - Microsoft Corporation)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 80%
Total physical RAM: 2045.31 MB
Available physical RAM: 388.73 MB
Total Pagefile: 4325.91 MB
Available Pagefile: 2522.92 MB
Total Virtual: 2047.88 MB
Available Virtual: 1953.7 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:136.43 GB) (Free:69.87 GB) NTFS
2 Drive d: (DATAPART1) (Fixed) (Total:149.05 GB) (Free:117.72 GB) NTFS
3 Drive e: (RECOVERY) (Fixed) (Total:10 GB) (Free:4.15 GB) NTFS
4 Drive f: (ZT2EXD1) (CDROM) (Total:0.55 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
 
User accounts for \\LISA-PC
 
Administrator            ASPNET                   Guest                    
lisa                     
 
========================= Restore Points ==================================
 
01-05-2015 18:42:56 Installed Zoo Tycoon 2 - African Adventure
01-05-2015 18:53:22 Installed Zoo Tycoon 2 - Marine Mania
01-05-2015 19:25:58 Installed Zoo Tycoon 2 - Extinct Animals
01-05-2015 19:44:24 Removed Zoo Tycoon 2 - African Adventure
01-05-2015 19:45:25 Removed Zoo Tycoon 2 - African Adventure
01-05-2015 20:31:28 Removed Zoo Tycoon 2 - Extinct Animals
02-05-2015 16:17:36 Installed Zoo Tycoon 2 - African Adventure
02-05-2015 16:42:45 Installed Zoo Tycoon 2 - Marine Mania
02-05-2015 17:20:03 Installed Zoo Tycoon 2 - Extinct Animals
02-05-2015 17:26:31 Installed Zoo Tycoon 2 - Extinct Animals
02-05-2015 17:27:51 Installed Zoo Tycoon 2 - Extinct Animals
02-05-2015 17:44:08 Installed Zoo Tycoon 2 - Extinct Animals
05-05-2015 16:24:31 Windows Update
14-05-2015 16:11:26 Windows Update
18-05-2015 19:46:19 Windows Update
23-05-2015 10:09:00 Windows Update
30-05-2015 15:50:27 Windows Update
 
**** End of log ****
 
 
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 31/05/2015
Scan Time: 18:13:47
Logfile: MBAM.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.31.01
Rootkit Database: v2015.05.24.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: lisa
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 324713
Time Elapsed: 28 min, 16 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/31/2015 08:00:25 PM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
  * HKLM\Software\Classes\.exe\shell found and deleted!
 
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * DFSR [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 05/31/2015 08:02:27 PM
Execution time: 0 hours(s), 2 minute(s), and 1 seconds(s)
 
 
 
 
 
 


#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:16 AM

Posted 31 May 2015 - 03:32 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 dragonfly5465

dragonfly5465
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:09:16 AM

Posted 01 June 2015 - 03:16 PM

OK, here's some of it:
 
 
# AdwCleaner v4.206 - Logfile created 01/06/2015 at 19:17:58
# Updated 01/06/2015 by Xplode
# Database : 2015-06-01.1 [Server]
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (x86)
# Username : lisa - LISA-PC
# Running from : C:\Users\lisa\Downloads\adwcleaner_4.206.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Deleted : C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\apjkpjchfbckhjhokinlgdbmibpbbjak
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16633
 
 
-\\ Google Chrome v
 
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://uk.ask.com/web?q={searchTerms}
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\Preferences] - Deleted [Extension] : hbcennhacfaagdopikcegfcobcadeocj
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\Preferences] - Deleted [Extension] : icdlfehblmklkikfigmjhbmmpmkmpooj
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\Preferences] - Deleted [Extension] : mhkaekfpcppmmioggniknbnbdbcigpkk
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\Preferences] - Deleted [Extension] : pfndaklgolladniicklehhancnlgocpp
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\Preferences] - Deleted [Extension] : nfengeggddojhakldhlpjdlddgkkjkdd
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\Preferences] - Deleted [Extension] : apjkpjchfbckhjhokinlgdbmibpbbjak
 
*************************
 
AdwCleaner[R0].txt - [1706 bytes] - [13/02/2015 21:13:54]
AdwCleaner[R1].txt - [1841 bytes] - [31/03/2015 13:56:59]
AdwCleaner[R2].txt - [2628 bytes] - [14/04/2015 19:22:50]
AdwCleaner[R3].txt - [2199 bytes] - [01/06/2015 19:15:44]
AdwCleaner[S0].txt - [1734 bytes] - [14/02/2015 01:05:45]
AdwCleaner[S1].txt - [1869 bytes] - [31/03/2015 14:00:08]
AdwCleaner[S2].txt - [2669 bytes] - [14/04/2015 19:24:47]
AdwCleaner[S3].txt - [2093 bytes] - [01/06/2015 19:17:58]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [2152  bytes] ##########
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.8.6 (05.31.2015:1)
OS: Windows Vista ™ Home Premium x86
Ran by lisa on 01/06/2015 at 19:24:43.11
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\ProgramData\pcdr
Successfully deleted: [Folder] C:\ProgramData\productdata
Successfully deleted: [Folder] C:\Users\lisa\AppData\Roaming\pcdr
 
 
 
~~~ Chrome
 
 
[C:\Users\lisa\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Users\lisa\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
 
[C:\Users\lisa\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Users\lisa\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 01/06/2015 at 19:26:37.69
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
sophos is still running, so I'll post the log tomorrow after work

thank's again for your help



#6 dragonfly5465

dragonfly5465
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:09:16 AM

Posted 01 June 2015 - 03:26 PM

ok, sophos finished faster than I expected,  no threats found



#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:16 AM

Posted 01 June 2015 - 05:05 PM

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 dragonfly5465

dragonfly5465
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:09:16 AM

Posted 02 June 2015 - 01:44 PM

Ok, all done.



#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:16 AM

Posted 02 June 2015 - 05:48 PM

How is computer doing?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 dragonfly5465

dragonfly5465
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:09:16 AM

Posted 03 June 2015 - 03:51 PM

I haven't had time to use it much, but it seems ok so far. 

 

were the chines symbols anything to worry about?  or was I just being paranoid?  

 

Thank for all your help



#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:16 AM

Posted 03 June 2015 - 04:49 PM

Just some adware we took care of. Nothing serious.

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 dragonfly5465

dragonfly5465
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:09:16 AM

Posted 07 June 2015 - 03:42 PM

sorry I've taken so long, I've been working late the last few days.

 

I've done all of the above.

 

Qualys is showing google chrome as pre-release

Installed Version: 43.0.2357.81

Stable Version: 42.0.2311.152

 

Secunia is showing 7 items to update

adobe reader X 10.x (even though I updated it earlier)

Apple quicktime 

Macrovision update service Active X control

Power point vewer

Microsoft XML core

Node.js

Open office 

 

when I try to update the programs it just gets stuck on 'updating' and doesn't do anything 

Macrovision comes up with program has been discontinued and should be deleted, but it is not listed in add/remove programs

XML core and Node directs me to web pages that give options of what to download, and I don't know which to use

https://nodejs.org/download/

http://www.microsoft.com/en-us/download/details.aspx?id=3988

We can forget about power point (I don't need it anymore)

 

also, in up-to-date programs, is listed

avg antivirus free edition 10.x

avg internet security 10.x

I stopped using avg years ago, I didn't think it was still on the system



#13 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:16 AM

Posted 07 June 2015 - 09:56 PM

It's not always easy to make Secunia 100% happy. You did what you could. You're fine.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users