Hello, I just registered, creating a new account with "BleepingComputer" - which is what I've been saying for the past several hours ("bleep" computer, etc etc etc). I do not have the most patience with electronics, especially when the device starts acting up, or NOT acting like it should (read , as in computers, crashing, hanging , just not doing what it should!). I do ok while trying the things I do know and understand, but if those do not resolve the problem then I go ballistic! wanting to just toss the darn thing in the garbage (which you cannot do here). So then I go on a "Search" trying to find an answer to my problem, and I can understand all the instructions...ha ha ha. Anyway, I found Bleeping Computer in one of my searches earlier today and liked the "tone" of the responses I read and felt like I would be able to get pretty good info/instructions here so, here I am, Cathie Eaton (user name cathie_eaton444), I thank you, now, for all your time, efforts in helping, your knowledge and your patience. I do ask a lot of questions, especially when it comes to these computers - so thank you, thank you!!!