I am currently experiencing an issue with my old desktop PC and, even after Googling for hours and trying all of the advice I’ve found on several sites, still have been unable to solve—so I turn to you all, the experts, to hopefully be able to help me.
The desktop is a Compaq Presario 6000 running Windows XP Home Edition. Long story short, we’ve had the computer just sitting around for quite awhile; I got a BSOD on it around 2009, but I didn’t really have the time at that point to sit down and figure out anything more beyond that. I’m not really looking to continue using the computer for anything else in the future, but do have a lot of (un-backed up) files on it that I’d love to get off of it if possible.
When I attempt to boot up the computer normally, I get the error:
"Windows could not start because of an error in the software. Please report this problem as: load needed DLLs for kernel. Please contact your support person to report this problem."
I know this is a common error as I’ve been able to find several walk-throughs for this problem, but none of them have been able to help me thus far. This is largely because I am having issues entering the “Recovery Console” that all of the help sites I’ve found require getting to first (in order to execute the proper commands that would repair the damaged files).
I do not have original installation media for Windows XP, as my computer did not come with any when I first purchased it back in 2003. To that extent, I downloaded the .iso file of Windows XP Home Edition SP3 directly from Windows and successfully burned it onto a disc.
I have changed the boot sequence in BIOS so that the CD-ROM is the first priority to boot up (and have placed my disc with the burned .iso in the drive). I am able to get to the screen which says “Press any key to boot from CD . . .,” so I hit enter, but when I do I get a few more periods like it is loading before being taken back to the exact same error message about “load needed DLLs for kernel.”
(For what it’s worth, I am also not able to boot the computer in Safe Mode at all.)
As you can tell, I’m starting to get pretty frustrated by the process so I would welcome any tips with where to go from here.