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Windows 8 has virus


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#1 lisa1967

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Posted 27 May 2015 - 09:45 PM

I have a windows 8 laptop. I tried downloading something and it gave me a virus. It won't let me uninstall the applications and keeps saying im infected and i cant exit out of internet explorer. Any suggestions? Thanks

Edit: Topic moved from Windows 8 to the more appropriate forum. ~ Animal

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#2 Sintharius

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Posted 28 May 2015 - 01:11 AM

Hi there,

It sounds like you have some ads that blocked your ability to exit Internet Explorer.

Can you press Ctrl, Alt and Delete at the same time, then choose Task Manager and use it to kill the Internet Explorer window?

Let me know if it works or not.

Regards,
Alex

Edited by Alexstrasza, 28 May 2015 - 01:11 AM.





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